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  • 1.
    Brown, Barry
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Acknowledge Crowdworkers in Crowdwork Research2016In: Communications of the ACM, ISSN 0001-0782, E-ISSN 1557-7317, Vol. 59, no 11, p. 8-9Article in journal (Other academic)
  • 2.
    Brown, Barry
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    McMillan, Donald
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rostami, Asreen
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Wang, Jinyi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    The IKEA Catalogue: Design fiction in academic and industrial collaborations2016In: Proceedings of the 19th International Conference on Supporting Group Work, Association for Computing Machinery (ACM), 2016, p. 335-344Conference paper (Refereed)
    Abstract [en]

    This paper is an introduction to the “Future IKEA Catalogue”, enclosed here as an example of a design fiction produced from a long standing industrial-academic collaboration. We introduce the catalogue here by discussing some of our experiences using design fictionwith companies and public sector bodies, giving some background to the catalogue and the collaboration which produced it.

  • 3.
    Brown, Barry
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Weilenmann, Alexandra
    McMillan, Donald
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Five Provocations for Ethical HCI Research2016In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery (ACM), 2016, p. 852-863Conference paper (Refereed)
    Abstract [en]

    We present five provocations for ethics, and ethical research, in HCI. We discuss, in turn, informed consent, the researcher-participant power differential, presentation of data in publications, the role of ethical review boards, and, lastly, corporate-facilitated projects. By pointing to unintended consequences of regulation and oversimplifications of unresolvable moral conflicts, we propose these provocations not as guidelines or recommendations but as instruments for challenging our views on what it means to do ethical research in HCI. We then suggest an alternative grounded in the sensitivities of those being studied and based on everyday practice and judgement, rather than one driven by bureaucratic, legal, or philosophical concerns. In conclusion, we call for a wider and more practical discussion on ethics within the community, and suggest that we should be more supportive of low-risk ethical experimentation to further the field.

  • 4. Comber, Rob
    et al.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Haapoja, Jesse
    Towards Post-Interaction Computing: Addressing Immediacy, (un)Intentionality, Instability and Interaction Effects2019In: Proceedings of the Halfway to the Future Symposium 2019, Association for Computing Machinery (ACM), 2019, article id 33Conference paper (Refereed)
    Abstract [en]

    The changes that have come about through the increased speed, ubiquity, and scale of computational systems require a reconceptualisation of how we think about and study the relationship between humans and computers. Driven by the increased production of data in interaction and the transfer of value from interaction to data, we argue that computing that fundamentally impacts human-computer relations is no longer happening only in interaction but also without and outside interaction. While recent arguments have highlighted interaction as a problematic concept for HCI — challenging what constitute users, use, the human, and the computer in interaction — we propose post-interaction computing as one means to conceptualise a fourth wave of HCI. We propose four concepts — immediacy, (un)intentionality, interaction effects, and instability — that can help us in identifying and slicing our objects of analysis in new ways that better match the challenges that HCI is now faced with.

  • 5. Dillahunt, Tawanna R.
    et al.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    O'Neill, Jacki
    Terveen, Loren
    Kendrick, Cory
    Does the sharing economy do any good?2016In: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, Association for Computing Machinery (ACM), 2016, p. 197-200Conference paper (Refereed)
    Abstract [en]

    Despite the benefits offered by sharing economy, researchers have identified several challenges preventing disadvantaged groups (e.g. low socioeconomic status, un(der)employed and/or users from emerging regions) from receiving the same level of benefits as those from advantaged populations. This panel brings researchers from the sharing economy and mobile crowdsourcing space whose research has identified unique challenges for underserved populations. We consider the opportunities offered by these platforms to disadvantaged communities and examine to what extent these platforms instead may recreate disadvantage, as well as the workarounds communities employ to make these platforms work for them. We examine the opportunities for the CSCW community to address these challenges going forward.

  • 6. Fabiano Pinatti de Carvalho, Aparecido
    et al.
    Rossitto, ChiaraStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Lampinen, AiriStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Luigina, CiolfiGray, Breda
    Proceedings of the ECSCW 2017 Workshop on “Nomadic Cultures Beyond Work Practices”2017Conference proceedings (editor) (Other academic)
    Abstract [en]

    In this issue we explore the conceptual, analytical and design challenges inherent in the notion of “Nomadic Culture”. The papers included highlight how research on mobility has contributed to the CSCW community, while pointing to unsolved problems, future challenges and research agendas. We see this collection of papers as developing a more holistic perspective on nomadic culture, and connecting this scholarship with recent research on sharing and exchange platforms as sites of work. This intervention contributes to an understanding of nomadic culture by providing a more contemporary perspective on the social and cultural aspects of workplace sites and co-working practices.

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  • 7. Fedosov, Anton
    et al.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Dillahunt, Tawanna R.
    Light, Ann
    Cheshire, Coye
    Cooperativism and Human-Computer Interaction2019In: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery (ACM), 2019Conference paper (Refereed)
    Abstract [en]

    If social, economic and environmental sustainability are linked, then support for the increasing number of non-profit groups and member-owned organizations offering what Trebor Scholz has called "platform cooperativism" [17] has never been more important. Together, these organizations not only tackle issues their members identify in the world of work, but also provide network-driven collections of shared things (e.g., books, tools) and resources (e.g., woodworking spaces, fab labs) that benefit local communities, potentially changing, not just use of resources at community level, but socio-economic structures on the ground (e.g., [15]). In contrast to for-profit services often associated with the sharing economy (e.g., Uber, Airbnb), platform co-ops attempt to advocate ecological, economic and social sustainability, with the goal to promoting a fairer distribution of goods and labor, ultimately creating a stronger sense of community. While some HCI sub-communities (e.g., CSCW) have started to explore this emergent phenomenon, especially leveraging ethnographic research methods, researchers have called for more diverse HCI approaches to address the growing scope of challenges within platform co-ops, member-driven exchange systems, and cooperativism more broadly. This SIG aims to bring together researchers from different HCI sub-communities to identify future research directions in HCI around cooperativism and platforms.

  • 8. Fedosov, Anton
    et al.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Odom, William
    Huang, Elaine M.
    A Dozen Stickers on a Mailbox: Physical Encounters and Digital Interactions in a Local Sharing Community2020In: Proceedings of the ACM on Human-Computer Interaction, E-ISSN 2573-0142, Vol. 4, no CSCW3, article id 240Article in journal (Refereed)
    Abstract [en]

    Many non-profit peer-to-peer exchange arrangements and profit-driven, multi-sided online marketplaces leverage underutilized resources, such as tools, to optimize their use to capacity. They often rely on a digital platform in pursuit of their social aspirations and/or economic objectives. We report on a field study of a local sharing community that employs a set of stickers illustrating different household items, typically placed on community members' mailboxes, along with complementary digital tools. The stickers are used to communicate the availability of resources among neighbors to facilitate social encounters and to encourage sustainable use and re-use of shared resources. Through in-depth qualitative interviews with sixteen participants, we describe the opportunities and limitations of this approach to peer-to-peer exchange. We offer insights for designers of resource sharing communities into facilitating face-to-face encounters and the online interactions needed to support them.

  • 9. Ferreira, Pedro
    et al.
    Helms, Karey
    Brown, Barry
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    From Nomadic Work to Nomadic Leisure Practice: A Study of Long-term Bike Touring2019In: Proceedings of the ACM on Human-Computer Interaction, E-ISSN 2573-0142, Vol. 3, article id 111Article in journal (Refereed)
    Abstract [en]

    Mobility has long been a central concern in research within the Computer-Supported Cooperative Work (CSCW) community, particularly when it comes to work and how being on the move calls for reorganizing work practices. We expand this line of work with a focus on nomadic leisure practices. Based on interviews with eleven participants, we present a study that illuminates how digital technologies are used to shape and structure long-distance cycling. Our main analysis centers on bike touring as a nomadic leisure practice and on how it offers a radical departure from traditional modes of structuring work and life, and thus, complicates the relationship between work and leisure. We complement this with an account of managing the uncertainties of nomadicity by focusing on participants' experiences with arranging overnighting and network hospitality. We offer this study, firstly, as one response to the call for more diversity in the empirical cases drawn upon in theorizing nomadic work and leisure practices, but more productively, as an opportunity to reflect upon the temporal and spatial logics of digital technologies and platforms and how they frame our attitudes towards the interplay between work and leisure.

  • 10.
    Ferreira, Pedro
    et al.
    IT University of Copenhagen, Denmark.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Disconnecting on Two Wheels: Bike touring, leisure and reimagining networks2021In: Reckoning with Social Media: Disconnection in the Age of the Techlash / [ed] Aleena Chia; Ana Jorge; Tero Karppi, Rowman & Littlefield International , 2021, p. 189-205Chapter in book (Other academic)
  • 11. Ferreira, Pedro
    et al.
    McGregor, Moira
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Caring for Batteries: Maintaining Infrastructures and Mobile Social Contexts2015In: Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services, Association for Computing Machinery (ACM), 2015, p. 383-392Conference paper (Refereed)
    Abstract [en]

    This paper advances the study of batteries in everyday life. We provide a situated understanding of smartphone battery care based on a qualitative user study involving device logging and behavioral tracking to support our inquiry. Our findings depict how caring for batteries fits into everyday routines, the work that is done to prepare and maintain an infrastructure that supports mobile energy needs, and the ways in which batteries are monitored and preserved. Moreover, they illustrate what happens when everyday routines are disrupted and when planning or infrastructure fails, causing flat batteries and the need to apply mechanisms for coping. We build on these insights to propose shifting the research focus from user and device centric approaches towards more contextualized understandings of situated practices. We conclude by discussing the implications of our findings for two increasingly important topics within HCI, personal informatics and the Internet of Things (IoT).

  • 12.
    Garrett, Rachael
    et al.
    KTH Royal Institute of Technology, Stockholm, Sweden.
    Popova, Kristina
    KTH Royal Institute of Technology, Stockholm, Sweden.
    Núñez-Pacheco, Claudia
    KTH Royal Institute of Technology, Stockholm, Sweden.
    Ásgeirsdóttir, Thórhildur
    KTH Royal Institute of Technology, Stockholm, Sweden.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Höök, Kristina
    KTH Royal Institute of Technology, Stockholm, Sweden.
    Felt Ethics: Cultivating Ethical Sensibility in Design Practice2023In: CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems / [ed] Albrecht Schmidt; Kaisa Väänänen; Tesh Goyal; Per Ola Kristensson; Anicia Peters; Stefanie Mueller; Julie R. Williamson; Max L. Wilson, Association for Computing Machinery (ACM) , 2023, article id 1Conference paper (Refereed)
    Abstract [en]

    We theoretically develop the ethical positions implicit in somaesthetic interaction design and, using the case study of a water faucet, illustrate our conceptual understanding of ethical sensibilities in design. We apply four lenses – the felt self, intercorporeal self, socio-cultural and political self, and entangled self – to show how our selves and ethical sensibilities are fundamentally constituted by a socially, materially, and technologically entwined world. Further, we show how ethical sensibilities are cultivated in the practice of somaesthetic interaction design. We contribute felt ethics as an approach to cultivating ethical sensibilities in design practice. The felt ethics approach is comprised of (i) a processual cultivation of ethical sensibility through analytical, pragmatic, and practical engagement, (ii) an ongoing critical attentiveness to the limits of our own bodies and lived experiences, and (iii) the rendering visible of our ethical practices as a matter of care.

  • 13.
    Garrett, Rachael
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Popova, Kristina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Núñez-Pacheco, Claudia
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Ásgeirsdóttir, Thórhildur
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Lampinen, Airi
    Department of Computer and Systems Sciences, Stockholm University.
    Höök, Kristina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Felt Ethics: Cultivating Ethical Sensibility in Design Practice2023In: CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery (ACM) , 2023Conference paper (Refereed)
    Abstract [en]

    We theoretically develop the ethical positions implicit in somaesthetic interaction design and, using the case study of a water faucet, illustrate our conceptual understanding of ethical sensibilities in design. We apply four lenses – the felt self, intercorporeal self, socio-cultural and political self, and entangled self – to show how our selves and ethical sensibilities are fundamentally constituted by a socially, materially, and technologically entwined world. Further, we show how ethical sensibilities are cultivated in the practice of somaesthetic interaction design. We contribute felt ethics as an approach to cultivating ethical sensibilities in design practice. The felt ethics approach is comprised of (i) a processual cultivation of ethical sensibility through analytical, pragmatic, and practical engagement, (ii) an ongoing critical attentiveness to the limits of our own bodies and lived experiences, and (iii) the rendering visible of our ethical practices as a matter of care.

    Download full text (pdf)
    fulltext
  • 14. Haapoja, Jesse
    et al.
    Laaksonen, Salla-Maaria
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Gaming Algorithmic Hate-Speech Detection: Stakes, Parties, and Moves2020In: Social Media + Society, E-ISSN 2056-3051, Vol. 6, no 2, article id 924778Article in journal (Refereed)
    Abstract [en]

    A recent strand of research considers how algorithmic systems are gamed in everyday encounters. We add to this literature with a study that uses the game metaphor to examine a project where different organizations came together to create and deploy a machine learning model to detect hate speech from political candidates' social media messages during the Finnish 2017 municipal election. Using interviews and forum discussions as our primary research material, we illustrate how the unfolding game is played out on different levels in a multi-stakeholder situation, what roles different participants have in the game, and how strategies of gaming the model revolve around controlling the information available to it. We discuss strategies that different stakeholders planned or used to resist the model, and show how the game is not only played against the model itself, but also with those who have created it and those who oppose it. Our findings illustrate that while gaming the system is an important part of gaming with algorithms, these games have other levels where humans play against each other, rather than against technology. We also draw attention to how deploying a hate-speech detection algorithm can be understood as an effort to not only detect but also preempt unwanted behavior.

  • 15. Haapoja, Jesse
    et al.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    'Datafied' reading: framing behavioral data and algorithmic news recommendations2018In: Proceedings of the 10th Nordic Conference on Human-Computer Interaction, Association for Computing Machinery (ACM), 2018, p. 125-136Conference paper (Refereed)
    Abstract [en]

    There are increasing concerns about how people discover news online and how algorithmic systems affect those discoveries. We investigate how individuals made sense of behavioral data and algorithmic recommendations in the context of a system that transformed their online reading activities into a new data source. We apply Goffman's frame analysis to a qualitative study of Scoopinion, a collaborative news recommender system that used tracked reading time to recommend articles from whitelisted websites. Based upon ten user interviews and one designer interview, we describe 1) the process through which reading was framed as a `datafied' activity and 2) how behavioral data was interpreted as socially meaningful and communicative, even in the absence of overtly social system features, producing what we term `implicit sociality'. We conclude with a discussion of how our findings about Scoopinion and its users speak to similar issues with more popular and more complex algorithmic systems.

  • 16.
    Haapoja, Jesse
    et al.
    Aalto University & University of Helsinki, Finland.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Vesala, Kari Mikko
    University of Helsinki, Finland.
    Personalised Services in Social Situations: Principal-Agent Relationships in Account Sharing2021In: Proceedings of the ACM on Human-Computer Interaction (PACMHCI), E-ISSN 2573-0142, Vol. 4, no CSCW 3, article id 219Article in journal (Refereed)
    Abstract [en]

    We present a qualitative study of how personal accounts on online services, such as Tinder, Netflix and Spotify, may be shared in particular social situations. We draw from agency theory's focus on principal-agent relationships and Goffman's work on frames in analysing situations where others are allowed to use personal accounts, either for a shared purpose or on behalf of the account owner. We deploy Goffman's concepts of regrounding to understand how interests behind activities are transformed and brackets to draw attention to the boundaries of different frames, and how these are incurred or broken in situations that exceed personal account use. Based on a set of 43 written descriptions of account sharing, we depict how employing others to act as agents to use one's personal accounts may lead to playful or serious use. Additionally, we discuss consequentiality of sharing personalised services, considering both what services might reveal about the account owner and how sharing takes place in the context of relationships. We contribute by illustrating how users' relationships with personalised services are complicated by the different interests that are served when accounts are shared.

  • 17. Helms, Karey
    et al.
    Brown, Barry
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Sahlgren, Magnus
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Design Methods to Investigate User Experiences of Artificial Intelligence2018In: 2018 AAAI Spring Symposium Series, Association for the Advancement of Artificial Intelligence , 2018, p. 394-398Conference paper (Refereed)
    Abstract [en]

    This paper engages with the challenges of designing ‘implicit interaction’, systems (or system features) in which actions are not actively guided or chosen by users but instead come from inference driven system activity. We discuss the difficulty of designing for such systems and outline three Research through Design approaches we have engaged with - first, creating a design workbook for implicit interaction, second, a workshop on designing with data that subverted the usual relationship with data, and lastly, an exploration of how a computer science notion, “leaky abstraction”, could be in turn misinterpreted to imagine new system uses and activities. Together these design activities outline some inventive new ways of designing User Experiences of Artificial Intelligence.

  • 18. Helms, Karey
    et al.
    Ferreira, Pedro
    Brown, Barry
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Away and (Dis)connection: Reconsidering the Use of Digital Technologies in Light of Long-term Outdoor Activities2019In: Proceedings of the ACM on Human-Computer Interaction, E-ISSN 2573-0142, Vol. 3, article id 230Article in journal (Refereed)
    Abstract [en]

    We present a study of long-term outdoor activities, based on altogether 34 interviews with 19 participants. Our goal was not only to explore these enjoyable experiences, but more broadly to examine how technology use was recontextualized 'away' from the everyday. Outdoor activities are commonly presented as an escape from our technology-infused world. In contrast, our interviews reveal experiences that are heavily dependent on technology, both digital and not. However, digital technology - and in particular the mobile phone - is reconfigured when taken out of its ordinary, often urban and indoor, context. We first present a diversity of 'aways' during outdoor activities by depicting cherished freedoms and interpersonal preferences. We then describe how participants managed connection and disconnection while away and upon coming back. To conclude, we discuss how constructions of away can support more purposeful engagements with digital technology, and how pointed (dis)connection can be useful for technology design also in non-outdoor settings.

  • 19. Holten Møller, Naja L.
    et al.
    Shklovski, Irina
    Silberman, M. Six
    Dombrowski, Lynn
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Constructive-Critical Approach to the Changing Workplace and its Technologies2017In: Proceedings of 15th European Conference on Computer-Supported Cooperative Work - Panels, Posters and Demos, European Society for Socially Embedded Technologies (EUSSET) , 2017Conference paper (Refereed)
    Abstract [en]

    Implementation of technical systems into work practices can result in shifting the balance of power in terms of what is visible and what is hidden (Suchman 1994; Star & Strauss 1999) and in fundamentally changing the nature of work itself (Bannon 1994). Sometimes these changes can have unpredictable and even adverse effects on the stakeholders involved (Clement & Wagner 1995). ECSCW as a venue has not shied away from pointing out that there is politics to sociomaterial processes we observe and study (Bannon & Bødker 1997; Bjørn and Balka 2007). As work computerization begins to involve the digitization of work practices, however, more thorny political questions emerge. The workplace changes when the spheres of private life and work are blurred as sensors are attached to the employee in the workplace for tracking movement (Gorm & Shklovski 2016; Møller et al. 2017), when the workplace as a fixed physical location is dissolved as in the case of turning homes into “pop-up co-working places” (Rossitto et al. 2017), in the “sharing economy” (Zade & O’Neil 2016), in online labor platforms such as Amazon Mechanical Turk (Irani and Silberman 2013), or when workplace data-collection is management- rather than worker-centric resulting in employee exploitation (Dombrowski 2017). The challenge for CSCW research is to study the changing workplace and affect the nature of collaborative work with the aim of improving the design of computational systems, while attending to and perhaps improving the conditions for work.

  • 20.
    Jang, Heesoo
    et al.
    University of North Carolina, Chapel Hill, United States.
    Narayanamoorthy, Nanditha
    University of North Carolina, Chapel Hill, United States.
    Schelenz, Laura
    University of Tuebingen, Germany.
    Brandner, Lou Therese
    University of Tuebingen, Germany.
    Burkhardt, Anne
    University of Tuebingen, Germany.
    Hirsbrunner, Simon David
    University of Tuebingen, Germany.
    Pidoux, Jessica
    CEE, Sciences Po, Paris, France.
    Timcke, Scott
    Research ICT Africa, South Africa.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Shaikh, Riyaj Isamiya
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Platform (In)Justice: Exploring Research Priorities and Practical Solutions2023In: CSCW '23 Companion: Companion Publication of the 2023 Conference on Computer Supported Cooperative Work and Social Computing / [ed] Casey Fiesler; Loren Terveen; Morgan Ames; Susan Fussell; Eric Gilbert; Vera Liao; Xiaojuan Ma; Xinru Page; Mark Rouncefield; Vivek Singh; Pamela Wisniewski, Association for Computing Machinery (ACM) , 2023, p. 576-580Conference paper (Refereed)
    Abstract [en]

    This SIG calls for a global conversation around platform (in)justice. By focusing on the experiences of people residing in the Majority World (also known as Global South), we aim at creating a space for international and interdisciplinary exchange on socio-economically, politically, and culturally sensitive platform design and operation. The following topics motivate the SIG: concerns about equal access, structural discrimination, global inequities, and the desire to find solutions to those challenges. We invite the CSCW community to explore how attention to power relations, colonial residual, geopolitical tensions, and historical specificities can lead us to more sustainable and just platform designs. Through our SIG, we aspire to shape a research agenda for platform (in)justice that centers best practices and solutions to mediate some of the harms previously identified in the CSCW community. Going beyond this individual event, we will identify strategies of action that center the needs and assets of people residing in the Majority World when it comes to designing, upholding or challenging the frameworks enabling contemporary platforms.

  • 21. Karahalios, Karrie
    et al.
    Monroy-Hernández, Andrés
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Fitzpatrick, Geraldine
    Editors' Message2018In: Proceedings of the ACM on Human-Computer Interaction, E-ISSN 2573-0142, Vol. 2, no CSCW, article id 16Article in journal (Other academic)
    Abstract [en]

    It is our great pleasure to welcome you to this issue of the Proceedings of the ACM on Human Computer Interaction, the second to focus on the contributions from the research community Computer-Supported Cooperative Work and Social Computing (CSCW).

    This journal model allows for rapid publication of papers shortly after acceptance as well as enabling automatic indexing services, such as Institute for Scientific Information (ISI) indexing. The aim is to increase the visibility of the work of authors in this community, and allow for better comparability with fields outside of Computer Science.

    This issue contains papers accepted over two iterations of the review process. The call for papers for this second issue, with an initial deadline in Spring 2018, attracted 722 submissions, from all around the world. After the first round of reviewing, 326 (45,2%) papers were invited to the Revise and Resubmit phase. The program committee worked hard over August 2018 to arrive at final decisions, with an online editorial committee meeting held to allow for collective deliberation. In the end, 184 papers (25,5%) were accepted.

    For some of those papers, authors received further shepherding and guidance by a senior committee member. This shows the commitment of the CSCW community to not only ensure high quality contributions, but also to educate and enable authors to write and present their best work for this community. This issue exists because of the dedicated volunteer effort of 132 senior editorial committee members who served as Associate Chairs (ACs), and 837 external expert reviewers to ensure high quality and insightful reviews for all papers in both rounds.

  • 22. Karahalios, Karrie
    et al.
    Monroy-Hernández, AndrésLampinen, AiriStockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.Fitzpatrick, Geraldine
    Proceedings of the ACM on Human-Computer Interaction2018Collection (editor) (Refereed)
    Abstract [en]

    This issue contains papers accepted over two iterations of the review process. The call for papers for this second issue, with an initial deadline in Spring 2018, attracted 722 submissions, from all around the world. After the first round of reviewing, 326 (45,2%) papers were invited to the Revise and Resubmit phase. The program committee worked hard over August 2018 to arrive at final decisions, with an online editorial committee meeting held to allow for collective deliberation. In the end, 184 papers (25,5%) were accepted.

    For some of those papers, authors received further shepherding and guidance by a senior committee member. This shows the commitment of the CSCW community to not only ensure high quality contributions, but also to educate and enable authors to write and present their best work for this community. This issue exists because of the dedicated volunteer effort of 132 senior editorial committee members who served as Associate Chairs (ACs), and 837 external expert reviewers to ensure high quality and insightful reviews for all papers in both rounds.

  • 23.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Deceptively Simple: Unpacking the Notion of “Sharing”2015In: Social Media + Society, E-ISSN 2056-3051, Vol. 1, no 1Article in journal (Other academic)
    Abstract [en]

    This essay approaches social media by addressing the deceptively simple notion of “sharing.” While “sharing” is central to how activities taking place on social media get discussed, the word does not necessarily help us get our analytical work about social media done. It is at risk of turning into one of those words that mean little because we try to make them mean too many things at once. While it remains relevant to address and analyze discourses surrounding the notion of “sharing,” it is important to be critical about them. Sharing is not a monolith. Sharing is diverse. Sharing serves the economic interests of big corporations. Perhaps most importantly, referring to activities as “sharing” is political and value-laden.

  • 24.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Hosting Together via Couchsurfing: Privacy Management in the Context of Network Hospitality2016In: International Journal of Communication, E-ISSN 1932-8036, Vol. 10, p. 1581-1600Article in journal (Refereed)
    Abstract [en]

    Practicing network hospitality—that is, taking part in the processes wherein users of hospitality exchange services, connect, and interact with one another online and off-line—is commonly approached as a dyadic interaction between a host and a guest. In contrast, this article elaborates on communication privacy management theory in the context of network hospitality based on an interview study of how multiperson households regulate access to their domestic sphere as they welcome visitors via Couchsurfing, an online hospitality exchange service. The findings depict how multiperson households (1) establish privacy rules related to hosting, (2) cooperate to control interior and exterior privacy boundaries, and (3) manage privacy with the help of physical and temporal boundaries. The study contributes to communication privacy management theory by applying it to the study of network hospitality and providing insight into how privacy management unfolds as a cooperative process within multiperson households in settings where networked media are used to arrange social encounters that raise questions of physical space and territoriality.

  • 25.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Networked Privacy Beyond the Individual: Four Perspectives to ‘Sharing’2015In: Critical Alternatives 2015. 5th decennial Aarhus conference: Conference proceedings. Conference papers, 2015Conference paper (Refereed)
    Abstract [en]

    Synthesizing prior work, this paper provides conceptual grounding for understanding the dialectic of challenges and opportunities that social network sites present to social life. With the help of the framework of interpersonal boundary regulation, this paper casts privacy as something people do, together, instead of depicting it as a characteristic or a possession. I illustrate interpersonal aspects of networked privacy by outlining four perspectives to ‘sharing’. These perspectives call for a rethink of networked privacy beyond an individual’s online endeavors.

  • 26.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    The Trouble With Sharing: Interpersonal Challenges in Peer-to-Peer Exchange2021Book (Other academic)
    Abstract [en]

    Peer-to-peer exchange is a type of sharing that involves the transfer of valued resources, such as goods and services, among members of a local community and/or between parties who have not met before the exchange encounter. It involves online systems that allow strangers to exchange in ways that were previously confined to the realm of kinship and friendship. Through the examples in this book, we encounter attempts to foster the sharing of goods and services in local communities and consider the intricacies of sharing homes temporarily with strangers (also referred to as hospitality exchange or network hospitality). Some of the exchange arrangements discussed involve money while others explicitly ban participants from using it. All rely on digital technologies, but the trickiest challenges have more to do with social interaction than technical features. This book explores what makes peer-to-peer exchange challenging, with an emphasis on reciprocity, closeness, and participation: How should we reciprocate? How might we manage interactions with those we encounter to attain some closeness but not too much? What keeps people from getting involved or draws them into exchange activities that they would rather avoid?

    This book adds to the growing body of research on exchange platforms and the sharing economy. It provides empirical examples and conceptual grounding for thinking about interpersonal challenges in peer-to-peer exchange and the efforts that are required for exchange arrangements to flourish. It offers inspiration for how we might think and design differently to better understand and support the efforts of those involved in peer-to-peer exchange. While the issues cannot be simply “solved” by technology, it matters which digital tools an exchange arrangement relies on, and even seemingly small design decisions can have a significant impact on what it is like to participate in exchange processes. The technologies that support exchange arrangements—often platforms of some sort—can be driven by differing sets of values and commitments. This book invites students and scholars in the Human–Computer Interaction community, and beyond, to envision and design alternative exchange arrangements and future economies.

  • 27.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Why we need to examine multiple social network sites2016In: Communication and the Public, ISSN 2057-0473, Vol. 1, no 4, p. 489-493Article in journal (Other academic)
    Abstract [en]

    The hyper-concentration of research on mainstream social media sites like Facebook and Twitter comes at the cost of lesser emphasis on, if not the exclusion of, other platforms and practices. How might our conceptualizations of social media and social interaction change if we were to explore a wider range of systems to enrich our theorizing? This piece considers three examples of how looking beyond the usual suspects may broaden our understanding of how social media sites play into privacy management, identity work, and interpersonal relationships. I argue that our theorizing of social media and the practices that surround them gains strength from exploring varied sites of study.

  • 28.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Bellotti, Victoria
    Cheshire, Coye
    Gray, Mary L.
    CSCW and the "Sharing Economy": The Future of Platforms as Sites of Work Collaboration and Trust2016In: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, Association for Computing Machinery (ACM), 2016, p. 491-497Conference paper (Refereed)
    Abstract [en]

    Networked platforms for peer-to-peer exchange and on-demand labor, along with the practices that they foster, are attracting increasing attention from CSCW scholars. This workshop seeks to bring the emerging community together to explore how the new domain of “sharing economy” research could help shift forward broader conceptual and theoretical efforts within CSCW, and how, on the other hand, we might utilize prior work more effectively to inform our research agenda and efforts in this emerging sub-area of the field. In particular, the workshop focuses on the future of platforms as sites of work, collaboration and trust. The workshop approaches sharing and the “sharing economy” phenomenon inclusively, adopting a “big tent” approach to invite broad participation. The one-day event will consist of diverse activities, with an emphasis on in-depth conversations, community building, and support for establishing new collaborations.

  • 29.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Bellotti, Victoria
    Monroy-Hernández, Andrés
    Cheshire, Coye
    Samuel, Alexandra
    Studying the “Sharing Economy”: Perspectives to Peer-to-Peer Exchange2015In: CSCW'15 Companion Proceedings of the 18th ACM Conference Companion on Computer Supported Cooperative Work & Social Computing, New York: ACM Press, 2015, p. 117-121Conference paper (Other academic)
    Abstract [en]

    A number of technological platforms, that have come to be known as the "sharing economy" or "collaborative consumption," are disrupting established industries with new decentralized peer-to-peer marketplaces. While peer-to-peer exchange and co-use practices are a relatively new research area, they are rapidly developing in both commercial and nonprofit variants. In this session, we bring together people from different disciplines to explore these issues, and to present future directions for research on sharing economies in the CSCW community. Our aim is to widen the "sharing economy" debate in CSCW. In order to better situate this stream of work within CSCW, we will connect "sharing economy" research to broader topical issues and concerns, such as networked coordination of peer-to-peer activities and the future of work and labor.

  • 30.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Brown, Barry
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Market Design for HCI: Successes and Failures of Peer-to-Peer Exchange Platforms2017In: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery (ACM), 2017, p. 4331-4343Conference paper (Refereed)
    Abstract [en]

    This paper explores an HCI approach to designing markets, with a primary focus on peer-to peer exchange platforms. We draw on recent work in economics that has documented how markets function, how they can be evaluated, and what can be done to fix them when they fail. We introduce five key concepts from market design: thickness, congestion, stability, safety, and repugnance. These lend HCI an analytic vocabulary for understanding why markets may succeed or struggle. Building on prior empirical work, we apply these concepts to compare two well-known network hospitality platforms, Couchsurfing and Airbnb. As a second illustrative case, we use market design to shed light on the challenges experienced by smaller-scale peer-to-peer marketplaces for lending, renting, and selling physical goods. To conclude, we discuss how this kind of analysis can make conceptual, evaluative, and generative contributions to the study and design of exchange platforms and other socio-technical systems.

  • 31.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Gergle, Darren
    Shamma, David A.
    Editors' Message2019In: Proceedings of the ACM on human-computer interaction, E-ISSN 2573-0142, article id 23Article in journal (Other academic)
    Abstract [en]

    It is our great pleasure to welcome you to this issue of the Proceedings of the ACM on Human- Computer Interaction, on the contributions of the research community Computer-Supported Cooperative Work and Social Computing (CSCW). This issue contains a carefully selected set of papers, accepted through our review process from among the 658 world-wide articles submitted by the Spring 2019 deadline. After the first round of peer review, 325 (49.4%) papers were invited to the Revise and Resubmit phase. After receiving the revised submissions, the external reviewers and the program committee reviewed all second round contributions. Finally, the program committee came together for a three-day online editorial committee meeting, held to allow for collective deliberation. Ultimately, 205 papers (31.2%) were accepted.

  • 32.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Gergle, DarrenShamma, David A.
    Proceedings of the ACM on Human-Computer Interaction Vol. 3, No. CSCW2019Conference proceedings (editor) (Refereed)
  • 33.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Holten Møller, Naja L.
    Shaikh, Riyaj Isamiya
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Ammitzbøll Flügge, Asbjørn
    Kaltenhäuser, Kristin
    Cakici, Baki
    CSCW and Algorithmic Systems2022In: Proceedings of the 20th European Conference on Computer-Supported Cooperative Work: The International Venue on Practice-centred Computing on the Design of Cooperation Technologies - Workshops, Reports of the European Society for Socially Embedded Technologies, European Society for Socially Embedded Technologies (EUSSET) , 2022Conference paper (Other academic)
    Abstract [en]

    The European Union announced recently that Europe should be a global hub and leader in the development of Artifcial Intelligence (AI) that guarantees safety and fundamental rights (European Commission (2021)). In this workshop, we investigate how we can approach this challenge from the perspective of Computer-Supported Cooperative Work (CSCW). Starting with a general conceptual focus on algorithmic systems and their increasing role in society, we are particularly interested in such systems in and as organisations, and the questions that come up when investigating them as part of complex, cooperative work practices. The full-day workshop, designed for up to 20 participants, advances a CSCW-perspective on algorithmic/AI systems by bringing together researchers within (and where possible beyond) the CSCW community who study algorithmic systems, with the aim of sharing ongoing research and connecting participants with others who share their research interests.

  • 34.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Huotari, Kai
    Cheshire, Coye
    Challenges to Participation in the Sharing Economy: The Case of Local Online Peer-to-Peer Exchange in a Single Parents' Network2015In: IxD&A: Interaction Design and Architecture(s), ISSN 1826-9745, E-ISSN 2283-2998, no 24, p. 16-32Article in journal (Refereed)
    Abstract [en]

    This paper depicts an initiative to deploy an online peer-to-peer exchange system for a community network of single parents - a group of people in need of goods, services, and social support in their local neighborhoods. We apply participant observation and semi-structured interviews to uncover key issues that can hinder the emergence of sharing practices in local community networks of this type. Our study illustrates how pressures related to single parenthood can impede opportunities to engage in peer-to-peer exchange, even when community members view the social and material benefits of participation as desirable and necessary. This complicates the prevalent narrative that local peer-to-peer exchange systems are an accessible and convenient alternative to traditional markets. Moreover, we discuss our collaboration with the community as well as the developers of the sharing platform, highlighting the challenges of user-centered design in the sharing economy.

  • 35.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Light, Ann
    Rossitto, Chiara
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Fedosov, Anton
    Bassetti, Chiara
    Bernat, Aniko
    Travlou, Penny
    Avram, Gabriela
    Processes of Proliferation: Impact Beyond Scaling in Sharing and Collaborative Economies2022In: Proceedings of the ACM on Human-Computer Interaction, E-ISSN 2573-0142, Vol. 6, no GROUP, p. 1-22, article id 41Article in journal (Refereed)
    Abstract [en]

    While scalability and growth are key concerns for mainstream, venture-backed digital platforms, local and location-oriented collaborative economies are diverse in their approaches to evolving and achieving social change. Their aims and tactics differ when it comes to broadening their activities across contexts, spreading their concept, or seeking to make a bigger impact by promoting co-operation. This paper draws on three pairs of European, community-centred initiatives which reveal alternative views on scale, growth, and impact. We argue thatproliferation - a concept that emphasises how something gets started and then travels in perhaps unexpected ways - offers an alternative toscaling, which we understand as the use of digital networks in a monocultural way to capture an ever-growing number of participants. Considering proliferation is, thus, a way to reorient and enrich discussions on impact, ambitions, modes of organising, and the use of collaborative technologies. In illustrating how these aspects relate inprocesses of proliferation, we offer CSCW an alternative vision of technology use and development that can help us make sense of the impact of sharing and collaborative economies, and design socio-technical infrastructures to support their flourishing.

  • 36.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Lutz, Christoph
    Newlands, Gemma
    Light, Ann
    Immorlica, Nicole
    Power Struggles in the Digital Economy: Platforms, Workers, and Markets2018In: CSCW '18 Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing, Association for Computing Machinery (ACM), 2018, p. 417-423Conference paper (Refereed)
    Abstract [en]

    This workshop addresses the changing nature of work and the important role of exchange platforms as both intermediaries and managers. It aims to bring together interdisciplinary and critical scholars working on the power dynamics of digitally mediated labor. By doing so, the workshop provides a forum for discussing current and future research opportunities on the digital economy, including the sharing economy, the platform economy, the gig economy, and other adjacent framings. Of particular interest to this workshop is the intersection between worker and provider subjectivities and the roles platforms take in managing work through algorithms and software. Our one-day workshop accommodates up to 20 participants.

  • 37.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    McGregor, Moira
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Comber, Rob
    Brown, Barry
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Member-Owned Alternatives: Exploring Participatory Forms of Organising with Cooperatives2018In: Proceedings of the ACM on Human-Computer Interaction, E-ISSN 2573-0142, Vol. 2, no CSCW, article id 100Article in journal (Refereed)
    Abstract [en]

    Cooperatives are member-owned organisations, run for the common benefit of their members. While cooperatives are a longstanding way of organising, they have received little attention in CSCW. In this paper, through interviews with 26 individuals from 24 different cooperatives, our focus is an exploratory inquiry on how cooperatives could expand thinking into what future economies can look like and the part technologies may play in them. We discuss (1) the work to make the co-op work, that is, the special effort involved in managing an enterprise in a democratic and inclusive way, (2) the multiple purposes that cooperatives can serve for their members, well beyond financial benefit, and (3) ICT usage within cooperatives as a site of tension and dialogue. We conclude by discussing the meaning and measures of success in alternative economies, and lessons learned for CSCW scholarship on civic and societal organisations.

  • 38.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    McMillan, Donald
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Brown, Barry
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Faraj, Zarah
    Nemutlu Cambazoglu, Deha
    Virtala, Christian
    Friendly but not Friends: Designing for Spaces Between Friendship and Unfamiliarity2017In: Proceedings of the 8th International Conference on Communities and Technologies, Association for Computing Machinery (ACM), 2017Conference paper (Refereed)
    Abstract [en]

    While urban life requires us to maintain a healthy social distance and anonymity from others, a recurring design goal has been to push against this anonymity and assist in the formation of communities. In contrast, our aim in this paper is to design for keeping others at a comfortable distance, without seeming rude or uncongenial. Building on findings from 20 interviews and two design workshops, we present three design explorations that illustrate opportunities to support a sense of friendly connection in local, communal spaces, without promoting the formation of friendship or other long-term engagements, or requiring the effort and commitment they would necessarily demand.

  • 39.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rossitto, Chiara
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Franzén, Christofer
    The Hoffice Network: Socio-Technical Innovation for Sustainable Self-Organizing Communities2017Conference paper (Other academic)
  • 40.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rossitto, Chiara
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Gradin Franzén, Christofer
    Scaling Out, Scaling Down: Reconsidering growth in grassroots initiatives2019In: Ethnographies of Collaborative Economies Conference Proceedings / [ed] Penny Travlou, Luigina Ciolfi, 2019, article id 2Conference paper (Other academic)
    Abstract [en]

    In this paper, we reflect on how scaling out – recreating and reconfiguring horizontally the most promising practices across contexts (Manzini, 2015) – can help local, grassroots initiatives to grow in a socially sustainable fashion and to sustain their action over time. We ground our discussion on the case of Hoffice, a self-organizing network that is experimenting with an alternative social model for collectively organizing and supporting flexible forms of work. In a prior ethnographic study of the Hoffice network (Rossitto & Lampinen, 2018), we outlined the socio-technical practices and values that characterise this community. We complement this previous piece by zooming in on the community’s struggles in the face of rapid growth. We conclude by proposing a way to rethink the challenges that growth can pose.

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  • 41.
    Lampinen, Airi
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Rossitto, Chiara
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Roscam Abbing, Roel
    Light, Ann
    Fedosov, Anton
    Ciolfi, Luigina
    Spatial tensions in CSCW: The political and ethical challenges of scale2023In: Proceedings of 21st European Conference on Computer-Supported Cooperative Work, European Society for Socially Embedded Technologies (EUSSET) , 2023Conference paper (Other academic)
    Abstract [en]

    This workshop advances a CSCW-perspective on how scale and place relate and how we might better understand what role scale plays in the design of tools and collaborative processes. This full-day workshop is designed for up to 20 participants, to be selected based on short position papers that relate to one or more of the workshop themes: (1) the political and ethical challenges of scale, (2) modes of organizing, infrastructuring, and governing, (3) (inter)organizational aspects, and (4) place and care. The workshop builds upon the COST Action From Sharing to Caring: Examining Socio-Technical Aspects of the Collaborative Economy that played a key role in bringing researchers together to address issues of care and scale, as well as recent workshops and interests groups at CSCW and HCI venues that have focused on issues of scale, cooperation, and place-making. Our aim with this workshop is to provide a space for the continued unfolding of the discussions sparked through these prior activities, this time with a particular focus on the political and ethical challenges of scale.

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    fulltext
  • 42.
    Larsen-Ledet, Ida
    et al.
    Microsoft Research Cambridge, UK.
    Light, Ann
    University of Sussex, UK; Malmö University, Sweden.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Saad-Sulonen, Joanna
    IT University of Copenhagen, Denmark.
    Berns, Kathleen Emily
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Khojasteh, Negar
    Cornell University, USA.
    Rossitto, Chiara
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    (Un)scaling computing2022In: interactions, ISSN 1072-5520, E-ISSN 1558-3449, Vol. 29, no 5, p. 72-77Article in journal (Other academic)
  • 43. Lehmuskallio, Asko
    et al.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Material Mediations Complicate Communication Privacy Management: The Case of Wilma in Finnish High Schools2019In: International Journal of Communication, E-ISSN 1932-8036, Vol. 13, p. 5752-5770Article in journal (Refereed)
    Abstract [en]

    Increasingly, school settings are implementing digital technologies to coordinate teachers’ work. This article examines the role of these technologies in teachers’ boundary regulation processes through the lens of communication privacy management theory, and it provides empirical insight into the renegotiation of being a teacher in the presence of rules formalized in software code. The case of Finnish high school teachers exposed to the use of Wilma, a distributed computing system used to store, process, and transmit student data, revealed experiences of a need to renegotiate formalized and trackable work processes, faster and more colloquial communication, and intensified day-to-day work. These influence modes of accountability and the need to negotiate visibility, along with understandings of rules as a central coordination mechanism for interpersonal boundary regulation. The authors suggest in addition that these technologies inure various social stakeholders to constant technical monitoring and regular accounting, thereby advancing the normalization of surveillance practices. This creates good reason to pay closer attention to how rules of engagement may be coordinated.

  • 44. Lehtinen, Vilma
    et al.
    Raita, Eeva
    Wahlström, Mikael
    Peltonen, Peter
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. Helsinki Institute for Information Technology HIIT, Finland.
    Mediated Community from an Intergroup Perspective: A Literature Review2015In: Internet Science: Proceedings / [ed] Thanassis Tiropanis, Athena Vakali, Laura Sartori, Pete Burnap, Springer, 2015, p. 145-159Conference paper (Refereed)
    Abstract [en]

    The ways people organize themselves as communities shift along with the digitalization of social interaction. We review studies on mediated community to analyze which aspects of social interaction are considered to characterize community today. We elaborate on their scientific positioning, or as termed by Doise [14], levels of explanation from the intra-individual to the societal level. Noticing that viewing mediated community as an intergroup phenomenon has been marginal, we propose a research agenda that addresses mediated community explicitly from an intergroup perspective. To extend knowledge of how communities are formed and maintained in digitalized, networked settings, we encourage future research to better integrate this perspective, by focusing on (1) the ways in which outgroups contribute to a sense of community (2) the interaction that occurs on the borders of communities, and (3) the ways in which intergroup relations delineate the symbolic construction of communities.

  • 45.
    Light, Ann
    et al.
    University of Sussex, UK; Malmö University, Sweden.
    Rossitto, Chiara
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Botero, Andrea
    The Ecological Underpinnings and Future Contributions of (E)CSCW2023In: ECSCW 2023: Proceedings of the 21st European Conference on Computer Supported Cooperative Work, European Society for Socially Embedded Technologies (EUSSET) , 2023Conference paper (Other academic)
    Abstract [en]

    When times change rapidly, the transformations around us ask us to consider whether our practices of research and scholarship are keeping abreast. Multiple crises are bearing down on us and only a change in Global North lifestyles and values will begin to address the world’s course towards major catastrophe. In this highly interactive panel, we unravel the ecological underpinnings of (E)CSCW to understand how it could contribute more fully to different sustainabilities and alternative futures. We consider (E)CSCW to offer a strength in its practice-oriented roots and its ecological understanding of socio-technical relations. We revisit these qualities in light of the need to embrace interdependence in all aspects of life and invite others to think with us about possible futures and the contributions (E)CSCW scholarship is poised to make in working toward them.

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  • 46.
    McMillan, Donald
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Brown, Barry
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    McGregor, Moira
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Hoggan, Eve
    Pizza, Stefania
    Situating Wearables: Smartwatch Use in Context2017In: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery (ACM), 2017, p. 3582-3594Conference paper (Refereed)
    Abstract [en]

    Drawing on 168 hours of video recordings of smartwatch use, this paper studies how context influences smartwatch use. We explore the effects of the presence of others, activity, location and time of day on 1,009 instances of use. Watch interaction is significantly shorter when in conversation than when alone. Activity also influences watch use with significantly longer use while eating than when socialising or performing domestic tasks. One surprising finding is that length of use is similar at home and work. We note that usage peaks around lunchtime, with an average of 5.3 watch uses per hour throughout a day. We supplement these findings with qualitative analysis of the videos, focusing on how use is modified by the presence of others, and the lack of impact of watch glances on conversation. Watch use is clearly a context-sensitive activity and in discussion we explore how smartwatches could be designed taking this into consideration.

  • 47.
    McMillan, Donald
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Engström, Arvid
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Brown, Barry
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Data and the City2016In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery (ACM), 2016, p. 2933-2944Conference paper (Refereed)
    Abstract [en]

    We consider how data is produced and used in cities. We draw on our experiences working with city authorities, along with twenty interviews across four cities to understand the role that data plays in city government. Following the development and deployment of innovative data-driven technology projects in the cities, we look in particular at collaborations around open and crowdsourced data, issues with the politicisation of data, and problems in innovating within the highly regulated public sphere. We discuss what this means for cities, citizens, innovators, and for visions of big data in the smart city as a whole.

  • 48.
    Park, Joo Young
    et al.
    KTH Royal Institute of Technology, Stockholm, Sweden.
    Woytuk, Nadia Campo
    KTH Royal Institute of Technology, Stockholm, Sweden.
    Yadav, Deepika
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Huang, Xuni
    KTH Royal Institute of Technology, Stockholm, Sweden.
    Blanco Cardozo, Rebeca
    KTH Royal Institute of Technology, Stockholm, Sweden.
    Ciolfi Felice, Marianela
    KTH Royal Institute of Technology, Stockholm, Sweden.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Balaam, Madeline
    KTH Royal Institute of Technology, Stockholm, Sweden.
    Ambivalences in Digital Contraception: Designing for Mixed Feelings and Oscillating Relations2023In: DIS '23: Proceedings of the 2023 ACM Designing Interactive Systems Conference / [ed] Daragh Byrne; Nikolas Martelaro; Andy Boucher; David Chatting; Sarah Fdili Alaoui; Sarah Fox; Iohanna Nicenboim; Cayley MacArthur, Association for Computing Machinery (ACM) , 2023, p. 416-430Conference paper (Refereed)
    Abstract [en]

    The ‘intimate horizons’ of algorithmic, self-tracking technologies have become increasingly important. These applications are no longer perceived as distant, instrumental entities, but offer a more affective and intimate experience. In this paper, we address the long-term experience of living with a digital contraception technology that utilizes self-tracking. We draw upon four design workshops with a total of 14 users of the app Natural Cycles to illustrate moments of ambivalent affects and oscillating relations. Based on our analysis, we concretize four dimensions of ambivalence in different scales and temporalities. We propose three strategies of designing with these unavoidable disruptions, conflicting feelings, and shifting relations to acknowledge users’ agentic engagements, nuanced dynamics of intimate self-tracking experiences, and users as embodied and affective beings. We contend that by attending to these existential ambivalences, digital contraceptive can become better configured to plural modes of life and long-term intimate relations that they engender.

  • 49. Pizza, Stefania
    et al.
    Brown, Barry
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    McMillan, Donald
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Smartwatch in vivo2016In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery (ACM), 2016, p. 5456-5469Conference paper (Refereed)
    Abstract [en]

    In recent years, the smartwatch has returned as a form factor for mobile computing with some success. Yet it is not clear how smartwatches are used and integrated into everyday life differently from mobile phones. For this paper, we used wearable cameras to record twelve participants' daily use of smartwatches, collecting and analysing incidents where watches were used from over 34 days of user recording. This allows us to analyse in detail 1009 watch uses. Using the watch as a timepiece was the most common use, making up 50% of interactions, but only 14% of total watch usage time. The videos also let us examine why and how smartwatches are used for activity tracking, notifications, and in combination with smartphones. In discussion, we return to a key question in the study of mobile devices: how are smartwatches integrated into everyday life, in both the actions that we take and the social interactions we are part of?

  • 50. Popova, Kristina
    et al.
    Garrett, Rachael
    Núñez-Pacheco, Claudia
    Lampinen, Airi
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Höök, Kristina
    Vulnerability as an ethical stance in soma design processes2022In: CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems / [ed] Simone Barbosa; Cliff Lampe; Caroline Appert; David A. Shamma; Steven Drucker; Julie Williamson; Koji Yatan, New York: Association for Computing Machinery (ACM), 2022, p. 1-13, article id 178Conference paper (Refereed)
    Abstract [en]

    We articulate vulnerability as an ethical stance in soma design processes and discuss the conditions of its emergence. We argue that purposeful vulnerability - an act of taking risk, exposing oneself, and resigning part of one's autonomy - is a necessary although often neglected part of design, and specifically soma design, which builds on felt experience and stimulates designers to engage with the non-habitual by challenging norms, habitual movements, and social interactions. With the help of ethnography, video analysis, and micro-phenomenological interviews, we document an early design exploration around drones, describing how vulnerability is accomplished in collaboration between members of the design team and the design materials. We (1) define vulnerability as an active ethical stance; (2) make vulnerability visible as a necessary but often neglected part of an exploratory design process; and (3) discuss the conditions of its emergence, demonstrating the importance of deliberating ethics within the design process. 

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