Evaluating the Usability of a Social Robot for Book Talks in Primary SchoolShow others and affiliations
2026 (English)In: Chatbots and Human-Centered AI: 9th International Symposium, CONVERSATIONS 2025, Lübeck, Germany, November 12-13, 2025, Revised Selected Papers / [ed] Asbjørn Følstad, Sebastian Hobert, Symeon Papadopoulos, Effie Lai-Chong Law, Theo Araujo, Ewa Luger, Petter Bae Brandtzaeg, Springer Nature Switzerland , 2026, Vol. 16440, p. 20-39Conference paper, Published paper (Refereed)
Abstract [en]
This study explores the potential of social robots to contribute to reading motivation among children by examining usability issues and situational motivation. A prototype, Robot-Nils, was developed using the Furhat robot and a GPT-4o-based system to manage the dialogue. Fifty-four schoolchildren aged 11 to 12 interacted with the prototype, which was costumed and prompted to act as the main character from a book they had read. Participants interacted with the robot either individually or in groups. This was followed by interviews and a situational motivation questionnaire. Thematic analysis of video recordings and interviews identified four themes of usability issues: response time, politeness, information barriers, and insecurity. There were no statistically significant differences in motivation between individual and group conditions. Motivation was overall rated as moderate. The main design recommendation based on this study is to provide real-time feedback on speech recognition and response generation.
Place, publisher, year, edition, pages
Springer Nature Switzerland , 2026. Vol. 16440, p. 20-39
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 16440
Keywords [en]
Reading motivation, Social robot, Child-robot interaction, Usability, Politeness
National Category
Human Computer Interaction Pedagogy
Identifiers
URN: urn:nbn:se:liu:diva-226719DOI: 10.1007/978-3-032-26717-7_2ISBN: 9783032267160 (print)ISBN: 9783032267177 (electronic)OAI: oai:DiVA.org:liu-226719DiVA, id: diva2:2091872
Conference
9th International Symposium, CONVERSATIONS 2025, Lübeck, Germany, November 12-13, 2025
Funder
Swedish Research Council, 2022-041712026-08-132026-08-132026-09-02