Can AI replace your therapist? What the evidence says, and what it doesn't [Invited talk]
Number of Authors: 12026 (English)Conference paper, Oral presentation only (Other academic)
Abstract [en]
Imagine that every week you write to your therapist, and someone writes back, warm, attentive, and helpful. Could you tell whether it was an AI? And if you could not, would it matter? We put both questions to the test.
Most people who need psychological treatment never receive it, so this is not a thought experiment for long: when the clinic is closed, people already turn to whatever answers. I take three common objections in turn. That it does not work: across many controlled trials, symptoms come down modestly but reliably. That it is a cold machine: in our trial of internet-based CBT for social anxiety, participants trusted humans more beforehand, yet the bond formed with the AI was at least as strong, and neither who actually wrote the feedback nor what people were told about it changed how much they improved. That it is dangerous: under professional review it was not, while unsupervised companion bots are a different matter entirely.
A second trial, in which the therapy was delivered by AI alone, found benefits that continued to grow after treatment ended. But short trials with willing volunteers and supervised systems support a narrow claim, and no difference found is not the same as proven equal. The useful question is not replacement but combination: reach from the machine, judgment and responsibility from the human.
Place, publisher, year, edition, pages
2026.
Keywords [en]
AI, psychotherapy, machine, human
National Category
Psychology
Research subject
Psychology
Identifiers
URN: urn:nbn:se:su:diva-257952OAI: oai:DiVA.org:su-257952DiVA, id: diva2:2090491
Conference
Re_Mind Psychological Congress & Festival, Wrocław, Poland, June 22–24, 2026.
Note
Inbjudet föredrag i sessionen Psychologiczne internetowe interwencje, onsdag 24 juni 2026 kl 16:45 till 18:05, sal C+D, Wrocławskie Centrum Kongresowe (Hala Stulecia), Wrocław. Sessionen leddes av Ewelina Smoktunowicz och hade fyra talare. Arrangör: SWPS University. Spelades in av Polsk TV.
2026-08-072026-08-072026-08-12Bibliographically approved