Digitala Vetenskapliga Arkivet

Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Measuring Influencer Marketing Effectiveness: How Companies Use Indirect and Direct Metrics to Evaluate Campaign Performance
Jönköping University, Jönköping International Business School.
Jönköping University, Jönköping International Business School.
2026 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

As influencer marketing continues to grow as a central component of many companies' marketing strategy, the ability to accurately measure campaign effectiveness has become increasingly important. While substantial financial investments are allocated to influencer campaigns, current measurement practices vary considerably in their ability to capture actual business performance. This study examines how companies measure the effectiveness of influencer marketing campaigns and how these practices are shaped by campaign objectives and internal capabilities. Using a qualitative approach, nine semi-structured interviews were conducted with marketing managers at Swedish companies and influencer marketing agencies. The findings indicate that indirect metrics, particularly engagement, dominate current measurement practices. This reliance is primarily driven by long-term brand awareness objectives rather than driving short-term sales. Direct measurement of purchase behavior remains limited and is largely dependent on companies' distribution models and internal analytical capabilities. Attribution emerges as the most significant challenge as the non-linear nature of the customer journey and concurrent marketing activities make it difficult to isolate the contribution of specific influencer campaigns. Beyond this, access to measurement tools was found to be particularly important in determining a company's ability to track direct outcomes such as conversion and sales. By applying the Hierarchy of Effects model and the Resource-Based view, this study demonstrates that measurement practices are shaped by both campaign objectives and internal resource constraints.

Place, publisher, year, edition, pages
2026. , p. 67
Keywords [en]
Influencer Marketing, Marketing Challenges, Marketing Efftectiveness, Measurement Practices
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-71821OAI: oai:DiVA.org:hj-71821DiVA, id: diva2:2067320
Supervisors
Examiners
Available from: 2026-06-26 Created: 2026-06-07 Last updated: 2026-06-26Bibliographically approved

Open Access in DiVA

fulltext(1566 kB)108 downloads
File information
File name FULLTEXT01.pdfFile size 1566 kBChecksum SHA-512
a8ff0aea0dcef8e4b229307a70cc22a07200391200c836bbd310029f09e7f471a288d3365fbed09a9bb54614824cf7ba2a89543fe2f59007aac034428c2205f2
Type fulltextMimetype application/pdf

By organisation
Jönköping International Business School
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 109 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf