Digitala Vetenskapliga Arkivet

Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Generative AI tools used in marketing strategy for fashion ecommerce’s, implications for financial growth: How do Fashion SMEs leverage Gen AI in their Marketing Strategy and what are its implications on financial growth?
Jönköping University, Jönköping International Business School.
Jönköping University, Jönköping International Business School.
2026 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Abstract Generative Artificial Intelligence has had a huge impact in the fashion industry. The rapid development of AI has opened new opportunities in recent years. However, a lot of small to medium size enterprises face obstacles to properly integrate GAI and seem to lack technical knowledge and experience. This study aimed to identify these challenges and understand the role of GAI across multiple companies in the fashion industry. Existing research primarily focused on consumer perceptions of AI, while there was less exploration of how SMEs in the fashion sector utilize and take advantage of GAI and how it impacts financial growth and marketing activities. The purpose of this study is to see how GAI affects marketing strategies and how it influences marketing performance and business growth for fashion SMEs. A qualitative research approach was used with a total of 7 participants interviewed who are heavily involved in the fashion industry. The collected data was categorized into different color themes and analyzed. The findings showcased that the main usage for GAI came for content creation, social media marketing, workflow efficiency, customer engagement, and automation of repetitive tasks. Benefits such as improved efficiency, reduced costs, increased engagement, and stronger marketing consistency were reported by participants. However, limited technical expertise, uncertainty about return on investment, and concerns regarding authenticity and creativity were some of the barriers identified. This study concludes that generative AI can be used to strategically improve marketing performance and support financial growth. It should be stated that GAI cannot replace human creativity and brand identity, but it can be used as a valuable support tool that significantly impacts the trajectory of efficiency, scalability and marketing operations. The research provides practical insights for fashion SMEs and contributes to the growing literature about GAI adoption.

Place, publisher, year, edition, pages
2026. , p. 62
Keywords [en]
Generative AI, GAI, Fashion e-commerce, Marketing strategy, Financial growth, Generative Artificial Intelligence (GAI), Fashion e-commerce, Marketing performance, Financial growth, Small and medium-sized enterprises (SMEs), Content creation, Customer engagement, Automation, Personalization, Workflow efficiency, Marketing, Financial Performance, Efficiency, AI Tools, Fashion industry, E-commerce
National Category
Business Administration Economics and Business Media and Communications
Identifiers
URN: urn:nbn:se:hj:diva-71754OAI: oai:DiVA.org:hj-71754DiVA, id: diva2:2066851
Subject / course
JIBS, Business Administration
Supervisors
Examiners
Available from: 2026-06-29 Created: 2026-06-05 Last updated: 2026-06-29Bibliographically approved

Open Access in DiVA

fulltext(789 kB)213 downloads
File information
File name FULLTEXT01.pdfFile size 789 kBChecksum SHA-512
f265331d36126f7199be9cec3da49a26acdc640e5d95e4d7dd18d186d923891987c1d0cd433f9c052e27a5aff8a1944452662b65ca6a2d90bb802d3326d7b685
Type fulltextMimetype application/pdf

By organisation
Jönköping International Business School
Business AdministrationEconomics and BusinessMedia and Communications

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 147 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf