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Understanding, Assessing and Conceptualising Visitor Compliance under Open Access: The case of Trail Pass Systems for Cross-Country Skiing in Sweden
Dalarna University, School of Culture and Society, Tourism Studies. Mittuniversitetet, Institutionen för ekonomi, geografi, juridik och turism.ORCID iD: 0009-0008-7267-2531
2025 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

This licentiate thesis investigates visitor compliance with funding models for recreational infrastructure in legally and geographically open access settings, where payment is requested but not enforceable. Focusing on Swedish cross-country ski trails, the thesis examines how compliance with trail pass systems can be understood and assessed in the context of public access rights and commercial service provision. By combining qualitative interviews with cross-country skiers (Paper I) about the reasons for compliance with a quantitative data-driven triangulation to assess the compliance rate (Paper II), the thesis provides a mixed-methods perspective on compliance behaviour. The findings challenge traditional compliance theories that separate compliance in the context of private and legally enforceable goods from compliance in the context of common goods, arguing that open access products must be understood and conceptualised as a mixture of both, given that they are operating within a legal grey zone. A visualisation presents compliance in the context of private and common goods and where these domains intertwine. Social norms, including perceived peer behaviour, perceived transparency, trust, and fairness in the provider and personal conviction and reward, partly based on legal frameworks, emerge as critical interlinking factors that guide compliance behaviour in the study context. The assessment of a compliance rate can be complemented by focussing on enhancing the social norm of paying for groomed trails and perceived compliance of peers.

The thesis advances research on nature-based tourism and outdoor recreation management, working toward a better understanding of how tourism infrastructure that depends on visitor compliance can be sustainably financed using behavioural insights. It draws on compliance and behavioural theory to better understand request-following in contexts where legal enforcement is limited or absent.

The findings have practical relevance for trail providers, policy makers and tourism destination managers to consider for the framing of payment requests.

Place, publisher, year, edition, pages
Sundsvall: Mid Sweden University , 2025. , p. 111
National Category
Other Geographic Studies
Research subject
Research Centres, Centre for Tourism and Leisure Research (CeTLeR)
Identifiers
URN: urn:nbn:se:du-51511ISBN: 978-91-90017-36-4 (print)OAI: oai:DiVA.org:du-51511DiVA, id: diva2:2008541
Presentation
2025-11-14, O212, Kunskapens väg 8, Östersund, 09:15 (English)
Opponent
Supervisors
Note

Vid tidpunkten för framläggningen av avhandlingen var följande delarbete opublicerat: delarbete 2, manuskript.

At the time of the defence the following paper was unpublished: paper 2, manuscript.

Available from: 2025-10-28 Created: 2025-10-23 Last updated: 2025-11-24Bibliographically approved
List of papers
1. Understanding visitor compliance with cross-country ski trail passes under open access
Open this publication in new window or tab >>Understanding visitor compliance with cross-country ski trail passes under open access
2025 (English)In: Journal of Outdoor Recreation and Tourism, ISSN 2213-0780, E-ISSN 2213-0799, Vol. 51, article id 100924Article in journal (Refereed) Published
Abstract [en]

Providers of open access tourism products depend on visitors' compliance with funding models, a challenge amplified by geographic remoteness and by limited enforcement possibilities in destinations with recreational open access. This study investigates the case of two ski resorts in Sweden providing groomed trails for cross-country skiing under open access through the allemansrätt (Right of Public Access). Ski trail providers that prompt skiers to buy a trail pass operate in a legal grey zone due to the granted open access and are therefore dependent on skiers’ compliance. Hence, understanding compliance with the funding model of open access tourism products becomes crucial for providers to maintain an attractive product. Through 17 semi-structured interviews, the study analyses skiers' compliance with trail pass systems for groomed trails and embed these into skiers’ perceptions of user-fee models in open access contexts. Findings show that compliance often stems from a motivation to avoid conflict and negative emotions during possible spot checks despite undefined legal consequences. Personal interaction with trail providers seems to encourage compliance. Skiers tend to view groomed cross-country ski trails as commercial product rather than a common good. They also view trail passes as a risk of privatising access to nature. © 2025 The Authors

Place, publisher, year, edition, pages
Elsevier Ltd, 2025
Keywords
Cross-country ski, Open access tourism, Qualitative interviews, Right of Public Access, Tourist behaviour, Trail pass
National Category
Other Geographic Studies
Research subject
Research Centres, Centre for Tourism and Leisure Research (CeTLeR)
Identifiers
urn:nbn:se:du-51326 (URN)10.1016/j.jort.2025.100924 (DOI)001583254900001 ()2-s2.0-105012580037 (Scopus ID)
Available from: 2025-09-22 Created: 2025-09-22 Last updated: 2025-11-24Bibliographically approved

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