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A Case for Diverse Social Robot Identity Performance in Education
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division Vi3. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.ORCID iD: 0000-0002-3753-7405
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division Vi3.ORCID iD: 0000-0002-2841-6791
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division Vi3. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.ORCID iD: 0000-0002-3309-3552
2024 (English)In: COMPANION OF THE 2024 ACM/IEEE INTERNATIONAL CONFERENCE ON HUMAN-ROBOT INTERACTION, HRI 2024 COMPANION, Association for Computing Machinery (ACM), 2024, p. 28-35Conference paper, Published paper (Refereed)
Abstract [en]

Educational outcomes for students belonging to disadvantaged social identities are unavoidably influenced by overlapping systems of inequity which arise along lines such as gender, ethnicity, and age. Robot platforms like Furhat require designers to select features which are interpreted by users as these same kinds of social identity. Prior work has posited that social robots might be intentionally designed to leverage these social identities in a "norm-breaking" fashion with the aim of disrupting social stereotypes in STEM education. However, research in HRI has been largely limited to the examination of gender only. We present a 2x2, between-subjects study in which 161 participants aged 9-12 are shown a robot-delivered lecture presented by a group of three separate robot personas with varying gender and ethnicity performances. We find that participants place greater trust in the persona groups with high gender diversity. Incorporating ethnic diversity seems to have little impact on our quantitative interaction metrics, however we do find evidence to suggest diversity in robots' language capabilities may be important for trustworthiness. In all, the study contributes nuance to the discussions on the implications of (norm-breaking) social identity performance when using robots to pursue more equitable STEM education.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM), 2024. p. 28-35
Keywords [en]
robot identity, diversity, intersectionality, gender bias, human-robot interaction, trustworthy HRI, STEM education, feminist HRI
National Category
Human Computer Interaction Gender Studies Robotics and automation
Identifiers
URN: urn:nbn:se:uu:diva-537576DOI: 10.1145/3610978.3640768ISI: 001255070800004ISBN: 979-8-4007-0323-2 (print)OAI: oai:DiVA.org:uu-537576DiVA, id: diva2:1895324
Conference
19th Annual ACM/IEEE International Conference on Human-Robot Interaction (HRI), MAR 11-15, 2024, Boulder, CO
Funder
Knut and Alice Wallenberg FoundationSwedish Research Council, 2020-03167Available from: 2024-09-05 Created: 2024-09-05 Last updated: 2025-11-17Bibliographically approved

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Miranda, LuxCastellano, GinevraWinkle, Katie
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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf