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Naming the Pain in machine learning-enabled systems engineering
Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Brazil.
Blekinge Institute of Technology, Faculty of Computing, Department of Software Engineering.ORCID iD: 0000-0003-0619-6027
Independent Researcher, Turkey.
Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Brazil.
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2025 (English)In: Information and Software Technology, ISSN 0950-5849, E-ISSN 1873-6025, Vol. 187, article id 107866Article in journal (Refereed) Published
Abstract [en]

Context: Machine learning (ML)-enabled systems are being increasingly adopted by companies aiming to enhance their products and operational processes.

Objective: This paper aims to deliver a comprehensive overview of the current status quo of engineering ML-enabled systems and lay the foundation to steer practically relevant and problem-driven academic research.

Method: We conducted an international survey to collect insights from practitioners on the current practices and problems in engineering ML-enabled systems. We received 188 complete responses from 25 countries. We conducted quantitative statistical analyses on contemporary practices using bootstrapping with confidence intervals and qualitative analyses on the reported problems using open and axial coding procedures.

Results: Our survey results reinforce and extend existing empirical evidence on engineering ML-enabled systems, providing additional insights into typical ML-enabled systems project contexts, the perceived relevance and complexity of ML life cycle phases, and current practices related to problem understanding, model deployment, and model monitoring. Furthermore, the qualitative analysis provides a detailed map of the problems practitioners face within each ML life cycle phase and the problems causing overall project failure.

Conclusions: The results contribute to a better understanding of the status quo and problems in practical environments. We advocate for the further adaptation and dissemination of software engineering practices to enhance the engineering of ML-enabled systems. 

Place, publisher, year, edition, pages
Elsevier, 2025. Vol. 187, article id 107866
Keywords [en]
Machine learning-enabled system, Survey, Systems engineering, Computer programming, Learning systems, Machine learning, Software engineering, Academic research, Current practices, Current status, Engineering machines, Machine-learning, Operational process, Product process, Qualitative analysis, Status quo, Life cycle
National Category
Software Engineering
Identifiers
URN: urn:nbn:se:bth-28543DOI: 10.1016/j.infsof.2025.107866ISI: 001582876200001Scopus ID: 2-s2.0-105012821054OAI: oai:DiVA.org:bth-28543DiVA, id: diva2:1992016
Part of project
SERT- Software Engineering ReThought, Knowledge Foundation
Funder
European CommissionKnowledge Foundation, 20180010Available from: 2025-08-26 Created: 2025-08-26 Last updated: 2025-10-20Bibliographically approved

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Citation style
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