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Transitioning towards a Single Page Application for a fashion e-commerce: Qualitative and quantitative analysis of the transition's impact on business performance
KTH, School of Computer Science and Communication (CSC).
2017 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Övergången till en Single Page Application för en elektronisk modehandel (Swedish)
Abstract [en]

Over the course of the last few years, the fashion industry hasbegun to focus more resources on their digital transition. For afashion e-commerce business, it is essential to know whether ornot to invest money and time in building a modern webapplication. This master's thesis aims at finding practical resultson how transitioning from a multi-page website towards a SinglePage Application can have an impact on the businessperformances of the company, as measured by ConversionRate, Page Views and Gross Sales. In collaboration with thedevelopment and product team of a fashion company, thismaster's thesis is based on the six-months development of a newSingle Page Application using the Javascript framework React.js,building on known User-Experience Design principles andHuman-Computer Interface heuristics. The live data collectionfrom the website's audience allowed a quantitative analysis ofthe transition's effect on business performance, which showedpositive impact on business performance. A qualitative usersurvey was then conducted in order to further elaborate on thecauses of the aforementioned impact: all respondents praisedthe Single Page Application as compared to the multi-pagewebsite, and noted lower Response Time, efficient filter-andsearchsystem and high user interaction as advantages thatplayed in favour of their browsing experience and their will-tobuya product. The impact of lowering Response Time evenmore was discussed, as well as the different limitations due tothe scope of this thesis. A list of user suggestions for furtherimprovements was also compiled.

Abstract [sv]

Under de senaste åren har modebranschen lagt mer resurser på digital omställning. För en modebutik inom e-handeln är det viktigt attveta om det är värt att investera pengar och tid i en modern webbapplikation. Detta examensarbete syftar till att söka praktiska resultatom hur övergången från en flersidig webbplats till en Single Page Application kan ha betydande inverkan på en modebutik inom ehandelnsekonomiska resultat. Detta examensarbete grundar sig i sex månader av utveckling av en Single Page application för ettfranskt startup-företag inom modebranschen. Applikationen byggdes med Javascript-ramverket React.js. Designen grundas på kändaprinciper inom användarupplevelsedesign och människa-datorinteraktionsheuristik. Den dynamiska datainsamlingen från webbplatsensbesökare användes till en detaljerad kvantitativ analys av övergångens inverkan på de ekonomiska resultaten: Det fanns en signifikantökning på 284% för Conversion Rate. En kvalitativ användarundersökning genomfördes i syfte att undersöka orsakerna bakom dennaeffekt. Alla respondenter svarade att Single Page Application var bättre än den flersidiga webbplatsen. De noterade att lägre svarstid,effektiva filter och söksystem och hög användarupplevelse var viktiga aspekter för deras vilja att köpa en produkt. Effekten av att minskasvarstiden ytterligare diskuterades, så även de begränsningar som finns inom ramarna för det här examensarbetet. En lista medanvändarförslag för fortsatta förbättringar sattes också samman.

Place, publisher, year, edition, pages
2017. , p. 16
Keywords [en]
Single Page Application; Front-End; React Framework; Fashion e-commerce
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:kth:diva-214559OAI: oai:DiVA.org:kth-214559DiVA, id: diva2:1141736
External cooperation
Rad
Educational program
Master of Science - Media Technology
Presentation
VIC Studio, Stockholm (English)
Supervisors
Examiners
Available from: 2017-09-18 Created: 2017-09-15 Last updated: 2022-06-27Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf