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  • 301.
    Axelsson, Karin
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Melin, Ulf
    Linköpings universitet.
    Seven key lessons learned from e-government development: a reflective analysis of an e-government project2009Conference paper (Refereed)
    Abstract [en]

    In this paper a longitudinal case study of an e-government development project is reported. The authors have followed a development project during three years, from its initiation to its end. The purpose of the paper is to identify and analyze important decisions made and external factors that occurred during the project and discuss their consequences. The findings are presented as seven key lessons that other e-government projects can learn from. The contributions are, thus, both a reflective analysis of an empirical e-government development example and normative statements about how to conduct successful e-government projects.

  • 302.
    Axelsson, Karin
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Melin, Ulf
    Linköpings universitet.
    Six key lessons for e-government projects2009In: Electronic government: proceedings of ongoing research and projects of EGOV 09 / [ed] Hans Jochen Scholl, Marijn Janssen, Roland Traunmüller, Maria A. Wimmer, Linz: TRAUNER Verlag, 2009, 93-103 p.Conference paper (Refereed)
    Abstract [en]

    In this paper we analyze a public e-service development project from its initiation to its end and reflect upon the process as well as its results. The purpose of the paper is to develop knowledge about how e-government projects should be managed and performed in order to be successful. We do this by identifying and analyzing important decisions made and external factors that occurred during the project and discussing their consequences. The findings are presented as six key lessons for e-government projects. The novel knowledge contribution is that the lessons combine aspects from established CSFs of IT projects with e-government-focused issues. Together these six lessons can be more useful in e-government projects than previous sets of general CSFs for IT projects.

  • 303.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Melin, Ulf
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Six key lessons for e-government projects2009In: Ongoing Research: General Development Issues and Projects of EGOV 09, 8th International Conference / [ed] Scholl HJ, Janssen M, Traunmüller R and Wimmer M, Linz: TRAUNER Verlag, 2009, 93-103 p.Conference paper (Other academic)
    Abstract [en]

    In this paper we analyze a public e-service development project from its initiation to its end and reflect upon the process as well as its results. The purpose of the paper is to develop knowledge about how e-government projects should be managed and performed in order to be successful. We do this by identifying and analyzing important decisions made and external factors that occurred during the project and discussing their consequences. The findings are presented as six key lessons for e-government projects. The novel knowledge contribution is that the lessons combine aspects from established CSFs of IT projects with e-government-focused issues. Together these six lessons can be more useful in e-government projects than previous sets of general CSFs for IT projects.

  • 304.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering. Linköping University, The Institute of Technology.
    Melin, Ulf
    Linköping University, Department of Management and Engineering. Linköping University, The Institute of Technology.
    Talking to, Not About, Citizens: Experiences of Focus Groups in Public E-Service Development2007In: Electronic Government, Springer Berlin/Heidelberg, 2007, , 179-190 p.179-190 p.Conference paper (Refereed)
    Abstract [en]

    This paper focuses deficient understanding of citizens’ needs regarding public e-services. In Sweden e-government efforts are motivated by dual goals of citizen benefit and agencies’ internal efficiency. Rhetorical, this is a persuasive ambition, but in practice it seems to be easier to focus agency efficiency and redesign of business processes and information systems than to find out what citizens really want. Citizens, i.e. the future users of the e-service, are in best case represented in the project by citizen organizations. More seldom do individual citizens take part in the project. User needs are, thus, sometimes “guessed” instead of analyzed. We report from an e-government project which started with little understanding of the future users. To overcome this we introduced focus groups as a method to meet and talk to citizens and find out their needs regarding the e-service. The paper discusses how focus groups can be used in e-government projects.

  • 305.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering.
    Melin, Ulf
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Computer and Information Science, VITS - Development of Informations Systems and Work Context.
    Goldkuhl, Göran
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Computer and Information Science, VITS - Development of Informations Systems and Work Context.
    Understanding B2B interaction: A model to accentuate inter-organisational systems design issues2002In: The 10th European Conference on Information Systems ECIS2002,2002, 2002, 541-550 p.Conference paper (Refereed)
  • 306.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, The Institute of Technology.
    Melin, Ulf
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, The Institute of Technology.
    Lindgren, Ida
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, The Institute of Technology.
    Developing public e-services for several stakeholders: a multifaceted view of the needs for an e-service2009In: Proceeding of the 17th European Conference on Information Systems (ECIS2009) / [ed] Susan Newell, Edgar A. Whitley, Nancy Pouloudi, Jonathan Wareham, Lars Mathiassen, 2009, 2804-2815 p.Conference paper (Refereed)
    Abstract [en]

    This paper discusses how several stakeholders in a public e-service development project consider a future e-service and expected changes in administrative processes and working routines. Our findings indicate a much more multifaceted view than the common win-win situation, with increased quality for citizens and increased efficiency for agencies, which is rhetorically put forth as an effect of public e-service implementation. We have studied a development project resulting in an e-service for handling student anonymity when marking written exams in higher education. In this case we have identified five distinct stakeholder groups related to this e-service; students, teachers, course administrators, exam guards, and the university at an agency level. All of them having certain expectations and fears about the new situation. By presenting this diversity in opinions we add further understanding to the notion of e-services as being more or less beneficial for certain stakeholders.

  • 307.
    Axelsson, Karin
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Melin, Ulf
    Linköpings universitet.
    Lindgren, Ida
    Linköpings universitet.
    Developing public e-services for several stakeholders: a multifaceted view of the needs for an e-service2009In: Proceeding of the 17th European Conference on Information Systems (ECIS 2009) / [ed] Susan Newell, Edgar A. Whitley, Nancy Pouloudi, Jonathan Wareham, Lars Mathiassen, 2009, 653-664 p.Conference paper (Refereed)
    Abstract [en]

    This paper discusses how several stakeholders in a public e-service development project consider a future e-service and expected changes in administrative processes and working routines. Our findings indicate a much more multi facetted view than the common win-win situation, with increased quality for citizens and increased efficiency for agencies, which is rhetorically put forth as an effect of public e-service implementation. We have studied a development project resulting in an e-service for handling student anonymity when marking written exams in higher education. In this case we have identified five stakeholder groups related to this e-service; students, teachers, course administrators, exam guards, and the university at an agency level. All of them having certain expectations and fears about the new situation. By presenting this diversity in opinions we add further complexity to the discussion of building trust or mistrust for administration and technology when developing public e-services.

  • 308.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Melin, Ulf
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Lindgren, Ida
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Exploring the importance of citizen participation and involvement in e-government projects: Practice, incentives, and organization2010In: Transforming Government: People, Process and Policy, ISSN 1750-6166, E-ISSN 1750-6174, Vol. 4, no 4, 299-321 p.Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this research is to investigate if, and in that case, how and what the e-government field can learn from user participation concepts and theories in general IS research. We aim to contribute with further understanding of the importance of citizen participation and involvement within the e-government research body of knowledge and when developing public e-services in practice.

    Design/Methodology/Approach – The analysis in the article is made from a comparative, qualitative case study of two e-government projects. Three analysis themes are induced from the literature review; practice of participation, incentives for participation, and organization of participation. These themes are guiding the comparative analysis of our data with a concurrent openness to interpretations from the field.

    Findings – The main results in this article are that the e-government field can get inspiration and learn from methods and approaches in traditional IS projects concerning user participation, but in e-government we also need methods to handle the challenges that arise when designing public e-services for large, heterogeneous user groups. Citizen engagement cannot be seen as a separate challenge in e-government, but rather as an integrated part of the process of organizing, managing, and performing e-government projects. Our analysis themes of participation generated from literature; practice, incentives and organization can be used in order to highlight, analyze, and discuss main issues regarding the challenges of citizen participation within e-government. This is an important implication based on our study that contributes both to theory on and practice of e-government.

    Practical implications – Lessons to learn from this study concern that many e-government projects have a public e-service as one outcome and an internal e-administration system as another outcome. A dominating internal, agency perspective in such projects might imply that citizens as the user group of the e-service are only seen as passive receivers of the outcome – not as active participants in the development. By applying the analysis themes, proposed in this article, citizens as active participants can be thoroughly discussed when initiating (or evaluating) an e-government project.

    Originality/value – This article addresses challenges regarding citizen participation in e-government development projects. User participation is well-researched within the IS discipline, but the e-government setting implies new challenges, that are not explored enough.

  • 309.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Melin, Ulf
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Lindgren, Ida
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Stakeholder Salience Changes in an e-Government Implementation Project2013In: Stakeholder Salience Changes in an e-Government Implementation Project: 12th IFIP WG 8.5 International Conference, EGOV 2013, Koblenz, Germany, September 16-19, 2013. Proceedings / [ed] Maria A. Wimmer, Marijn Janssen, Hans J. Scholl, Springer Berlin/Heidelberg, 2013, 237-249 p.Chapter in book (Refereed)
    Abstract [en]

    In this article we discuss in what ways an e-government project can give both expected and unexpected effects for agency employees and their working tasks. The purpose of this article is to illustrate the fact that, besides the aim to increase agency efficiency and citizen benefit, e-government implementation might also change the salience of involved stakeholders. We do this by focusing on one stakeholder group which was reluctant and hesitating in the beginning of the studied project; marginalized, passive, easily convinced, and old-fashioned. After the e-government implementation, this group had turned to satisfied, proud, influential, active, powerful, and modern IT users. The case shows how stakeholder salience might change over time in an e-government project. Stakeholder influence aspects and IT driven change aspects are intertwined. This makes it necessary for any e-government project to address the notion of stakeholder involvement in decision-making during the development and implementation phases, but also to acknowledge e-services force to change how things and people are perceived during these phases.

  • 310.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering. Linköping University, Faculty of Arts and Sciences.
    Melin, Ulf
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering.
    Persson, Anders
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Computer and Information Science, VITS - Development of Informations Systems and Work Context.
    Communication Analysis of Public Forms: Discovering Multi-functional Purposes in Citizen and Government Communication2007In: International journal of public information systems, ISSN 1653-4360, Vol. 3, 161-181 p.Article in journal (Refereed)
  • 311.
    Axelsson, Karin
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Melin, Ulf
    Linköpings universitet.
    Persson, Anders
    Linköpings universitet.
    Communication Analysis of Public Forms: Discovering Multi-functional Purposes in Citizen and Government Communication2007In: International Journal of Public Information Systems, ISSN 1653-4360, no 3, 161-181 p.Article in journal (Refereed)
    Abstract [en]

    This paper adopts a communication perspective on forms in public e-services. This perspective emphasizes that the main purpose of such forms is to facilitate communication between citizens and government agencies. The form is perceived as a tool for performing communicative actions. A communication analysis (CA) method, originally developed for systems requirements engineering, is applied on a public form; i.e. the medical certificate used in connection with a citizen’s application for a provisional driving license in Sweden. The CA method consists of a set of questions related tothree communicative categories; conditions, actions, and consequences. The CA method is used in order to explore the communicative roles of forms in public e-services. As a result of the communication analysis four multi-functional purposes of citizen and government agency communication are discovered. These purposes contribute to the understanding and evaluation of forms in public e-services. The communicative roles, and their multi-functional purposes, are important design features to focus in the development of e-services and electronic forms. Besides these findings, another outcomeis that the CA method has been tested in an e-government context. The communication perspective, as well as the CA method, contribute with useful insights in this context.

  • 312.
    Axelsson, Karin
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context.
    Melin, Ulf
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Computer and Information Science, VITS - Development of Informations Systems and Work Context.
    Persson, Anders
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Computer and Information Science, VITS - Development of Informations Systems and Work Context.
    Information systems mediation in communication between citizens and government agencies: Experiences from communication analysis of forms2006Conference paper (Refereed)
    Abstract [en]

       

  • 313.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering. Linköping University, Faculty of Arts and Sciences.
    Melin, Ulf
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Computer and Information Science, VITS - Development of Informations Systems and Work Context.
    Wedlund, Tommy
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Computer and Information Science, VITS - Development of Informations Systems and Work Context.
    Student Activity in Seminars: Designing Multi-functional Assessment Events2006Conference paper (Refereed)
    Abstract [en]

      

  • 314.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Tillmar, Malin
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Kundval – dilemman i gränssnittet mellan privata och offentliga organisationer2010In: Samtal pågår… från forskare till politiker och tjänstemän i kommuner / [ed] Friberg T, Thelander S, Linköping: Linköpings universitet , 2010, 9-19 p.Chapter in book (Other academic)
    Abstract [sv]

    Är det bättre med stora än med små kommuner? Kommer folkrörelsepartierna att bli mer kampanj- och väljarorienterade i framtiden? Hur formas en boendepolitik för det goda åldrandet? Lokala transportstrategier – hur och för vem? Hur påverkas kommunledningars samverkan om gymnasieskolan av att det finns friskolor? Är kulturekonomi framtidens lokala tillväxtmotor?</p><p>Dessa och andra frågor behandlas i denna bok. Den är ett led i Centrum för kommunstrategiska studiers, CKS, arbete med att bygga en dialog – utveckla goda samtal – mellan Linköpings universitet och medlemskommunerna i CKS. Den innehåller fjorton olika artiklar, inlägg, som forskare författat för att förmedla sina resultat, men också för att stärka en dialog med politiker och tjänstemän i kommunerna. Inläggen spänner över många olika ämnen och frågeställningar. De är i vissa fall konkreta och koncisa i andra fall beskrivande och reflekterande. Alla är de av kommunstrategisk karaktär.</p><p>I en kommun fattas en mängd olika politiska beslut kring de mest skiftande ämnen. Det kräver kunskap, reflektion och gedigna beslutsunderlag. Då kan forskares analyser och kunskapsproduktion vara till nytta. För att en fördjupad och samhällsrelevant forskning ska komma till stånd behövs emellertid reaktioner från politiker och tjänstemän. Det finns alltså ett ömsesidigt beroende. Det kan hanteras genom samtal i vilka forskare, politiker och tjänstemän kan utbyta erfarenheter, tankar och kunskaper. Inläggen i denna bok visar att samtal pågår

  • 315.
    Axelsson, Karin
    et al.
    Linköping University.
    Tillmar, Malin
    Linköping University.
    Wihlborg, Elin
    Linköping University.
    Kundval – dilemman i gränssnittet mellan privata och offentliga organisationer2010In: Samtal pågår…: från forskare till politiker och tjänstemän i kommuner / [ed] Tora Friberg, Sabrina Thelander, Linköping: Linköpings universitet , 2010, 9-19 p.Chapter in book (Other academic)
  • 316.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering.
    Ventura, Stefan
    Design Principles for Communication Quality in Public E-forms: A Theoretical Synthesis2007In: 4th Scandinavian Workshop on e-Government,2007, 2007Conference paper (Other academic)
  • 317.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Ventura, Stefan
    Linköping University, Department of Management and Engineering. Linköping University, Faculty of Arts and Sciences.
    Reaching Communication Quality in Public E-Forms: A Communicative Perspective on E-Form Design2007In: Electronic Government: 6th International Conference, EGOV 2007, Regensburg, Germany, September 3-7, 2007. Proceedings / [ed] Wimmer M, Scholl J, Grönlund Å, Springer Berlin/Heidelberg, 2007, , 342-353 p.342-353 p.Conference paper (Refereed)
    Abstract [en]

    This paper adopts a communication perspective on public electronic forms (e-forms). By doing so we define forms as instruments for communication and, thus, also instruments through which citizens perform different communicative actions towards government agencies. As such instruments, the forms might be more or less useful. The purpose of this paper is to explore what features of an e-form that increase the communication quality. We conduct a theoretical synthesis of three existing approaches for designing information systems. The result is a combined theory on key features of an e-form that make the establishment of communication quality more likely. The result consists of four key concepts, each of which give rise to one set of design principles for communication from the issuer of the e-form to the user (citizen), and one set of design principles for communication from the user (citizen) to the recipient of the e-form.

  • 318.
    Axelsson, Lars-Erik
    Karlstad University, Division for Information Technology.
    Conceptual Modelling for Creating Multimedia Databases2003In: Perspectives on Multimedia: Communication, Media and Information Technology / [ed] Robert Burnett, Anna Brunstrom & Anders G. Nilsson, New York: John Wiley & Sons, 2003, 125-144 p.Chapter in book (Refereed)
    Abstract [en]

    The purpose of this chapter is to expose and explain some problems on conceptual modelling in multimedia databases. By way of introduction after a short orientation of the problem a description is made of the idea of conceptual modelling starting from the ISO report of van Griethuysen (1987) where some fundamental concepts and definitions is considered. A discussion is carried out considering the modelling techniques and their capability and/or limitations concerning modelling environments in order to create multimedia databases. The discussion indicates that the general concepts and definitions in conceptual modelling suggested in the ISO report comprises the foundation to analyse more complex information such as multimedia contexts. The paper also proposes that the interactivity, communication (especially the pragmatic and semantic layers of communication) and information of information are all key factors in the process of understanding how conceptual modelling can support multimedia databases

  • 319.
    Axelsson, Lars-Erik
    Karlstad University, Division for Information Technology.
    Conceptual modelling of multimedia databases - is it possible?2001In: On Methods for Systems Development in Professional Organisations: The Karlstad University Approach to Information Systems and its Role in Society, Lund: Studentlitteratur, 2001, 186-207 p.Chapter in book (Refereed)
    Abstract [en]

    The best - or possibly only - way to model data bases is to use conceptual modelling. This is true for traditional data bases, but does it also apply to data bases where information from various data sources is stored? Is it reasonable to work with the concepts objects, variables and relations when modelling user views of images, sounds or video data, separately or in combination? Is it even possible to adopt a conceptual approach to experiences of pictures or pieces of music? What happens when we move outside the traditional application areas of the model? Does the method provide an opportunity to model more unstructured and complex information? This chapter conducts a line of reasoning about some consequences of using conceptual modelling in the design of multimedia data bases. This study is explorative and part of a research work

  • 320.
    Axelsson, Lars-Erik
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Information Systems and Project Management. Karlstad University, Faculty of Economic Sciences, Communication and IT, Centre for HumanIT.
    Identify User Profiles in Information Systems with Unknown Users: A database modelling approach2006In: International Journal of Public Information SystemsArticle in journal (Refereed)
    Abstract [en]

    Most traditional models for system development presuppose that users of the system are known and possible to communicate with. If this is not achievable traditional design methods are less usable in order to analyze and describe the requirements of the users. This paper proposes to complement view design with ideas based on interaction design and semiotics and aims to describe the requirements and wishes of potential and unknown users in information systems supported by image or multimedia databases. In the paper the activity steps of view modelling are brought together with persona techniques from interaction design. The outcome of the proposed method reduces the amount of work considerably and, in addition, reduces the problems associated with involving users in the design process. In addition it forms the basis for the specification of a more informative study to increase the acceptability of databases in public environments

  • 321.
    Axelsson, Lars-Erik
    Karlstad University, Faculty of Economic Sciences, Communication and IT, Department of Information Systems and Project Management. Karlstad University, Faculty of Economic Sciences, Communication and IT, Centre for HumanIT.
    Konceptuell modellering av multimediadatabaser-går det?2000Chapter in book (Refereed)
    Abstract [sv]

    Databaser modelleras bäst - eller möjligen endast - med användning av konceptuell modellering. Detta är en sanning för traditionella databaser. Men gäller det också för databaser som lagrar information från olika datakällor? Är det rimligt att arbeta med begreppen objekt, variabler och relationer när vi skall modellera användarnas syn på bilder, ljud, eller videodata var för sig eller tillsammans? Kan vi dessutom överhuvudtaget anlägga en konceptuell syn på upplevelser av en bild eller ett musikstycke? Vad händer när vi kommer utanför modellens traditionella användningsområden? Ger metoden en möjlighet att även modellera mer ostrukturerad och sammansatt information? Detta kapitel för ett resonemang om några konsekvenser som blir följden av att använda konceptuell modellering vid design av multimediadatabaser. Studien är explorativ och är en del av ett forskningsarbete

  • 322.
    Ayele, Workneh Y.
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Hjalmarsson, Anders
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Method for Designing Digital Innovation Contest Measurement Models2016Conference paper (Refereed)
    Abstract [en]

    As contests become more popular means for organizing digital innovation, the need for measuring contest performance increases. The Digital Innovation Contest Measurement-model (DICM-model), which is the basis for this study was designed based on a single case study, and its evaluation indicated that there is a need for a customizable methodological approach that can accommodate differences in organizational requirements for designing and refining DICM-models. Therefore, in this paper, we present a summary of the evaluation of the DICM-model and propose a nine-step method to design and refine DICM-models using a quality oriented approach. The proposed method is based on the Goal-Question-Metric and the Balanced Scorecard to elicit measures and to enable agility in measuring the fulfilment of measurement goals of innovation contests. Also, the method facilitates knowledge management to refine, record and communicate best practices. An exante evaluation of the method indicates that the method provides practical support in designing and improving a DICM model. For future study, it is suggested to widen the scope of the method to aid in the design of measurement models for digital innovations using open data, in general.

  • 323.
    Ayele, Workneh Yilma
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    User Implications for Cloud Based Public Information Systems: A Survey of Swedish Municipalities2015In: EGOSE 2015, 2015 Conference on Electronic Governance and Open Society: Challenges in Eurasia, Association for Computing Machinery (ACM) , 2015Conference paper (Refereed)
    Abstract [en]

    The emergence of cloud computing has implications for digital service provision in the private and public sector. These implications can introduce opportunities and challenges for user organizations. Evaluation of implications by prioritization and reduction of variables aids in procurement and adoption of cloud based public information systems. However, so far little research is available to evaluate implications of cloud computing in the public sector. The evaluation of implications is carried out through a survey of Swedish municipalities. Quantitatively summarizing the collected data a list of prioritized implications were obtained. In addition to this through a statistical analysis technique called exploratory factor analysis the number of implications are reduced by grouping them into factors. The result shows that the most significant implications for cloud based public information systems are remote access from anywhere at any time, access to and flexibility to choose between state of the art technologies as well as large dependency on vendor and less customization possibilities. A prioritized list of implications is presented from the perspective of users of cloud based public information systems. Through factor analysis we are able to reduce the number of opportunities to six and challenges to four. For future research we suggest to evaluate implications of cloud based public information systems from suppliers’ perspective.

  • 324.
    Ayele, Workneh Yilma
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Juell-Skielse, Gustaf
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Hjalmarsson, Anders
    Johannesson, Paul
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Evaluating Open Data Innovation: a Measurement Model for Digital Innovation Contests2015In: PACIS 2015 proceedings, AIS electronic library , 2015, Vol. paper 204Conference paper (Refereed)
    Abstract [en]

    Digital innovation contests emerge as important intermediaries in open data markets. However the understanding of how contests affect innovation value chains is low and there is a lack of innovation measurement frameworks to support the management of digital innovation contests. Therefore, in this paper we apply design science to design a measurement model for digital innovation contests from the organizer’s perspective that adds to the available knowledge of innovation measurement. We use a recent case of digital innovation contests to motivate the model and discuss its implications on the innovation value chain. The measurement model contributes with new knowledge in the area of open data innovation and provides support for practice in managing innovation through digital innovation contests. For future research we intend to enhance the model to also measure the effects on innovation ecosystems, to operationalize the measures and to evaluate the model in several digital innovation contests as well as to include the perspective of the participants.

  • 325. Ayman Shamma, David
    et al.
    Brown, Barry
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Bentley, Frank
    Conversations In, Through, and Around Media Objects2015In: CHI 2015, Seoul, Korea, April 18 - 23, 2015, ACM Press ACM Press, 2015Conference paper (Refereed)
  • 326.
    Babaheidari, Said Morad
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Pareto, Lena
    University West, Department of Economics and IT, Division of Media and Design.
    Spante, Maria
    University West, Department of Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    A Systematic Process for Selecting a Typical Case in School Setting2013In: Proceedings IRIS 36: August 11-14 2013 at Gran, Norway / [ed] Bratteteig, Tone, Aanestad, Margunn & Skorve, Espen, Oslo: University of Oslo , 2013, 461-472 p.Conference paper (Refereed)
    Abstract [en]

    This paper describes the rationale behind the concrete steps how we systematically have gone through the case selection process as the first phase of a research project named Consequences of the Digitalization of Schools. The project is a single-case longitudinal (5-year long) study and adopts a so called Whole-School Approach. Previous research has criticized case studies for lack of both systematic approach and transparency in the presentation of the case selection process. The purpose of the presentation of this case selection process is to contribute to enhancing understanding of and broadening knowledge on systematic and transparent case selection techniques. The SIRIS database has been used to select a typical Swedish primary school in the chosen municipality where the project will be conducted. The SIRIS database contains annually statistics from all primary schools in Sweden, and is available online for public use. We demonstrate how and why a particular school representing a so called typical school was selected as our case. 

  • 327.
    Babaheidari, Said Morad
    et al.
    University West, Department of Economics and IT, Divison of Informatics.
    Svensson, Lars
    University West, Department of Economics and IT, Divison of Informatics.
    Managing the Digitalization of Schools: an explorative study of school principals’ and IT-managers’ perceptions2014Conference paper (Other academic)
    Abstract [en]

    The deployment of ICT in school setting is in many ways a complex managerial task that involves several stakeholder groups. Firstly, principals and deans have to relate to the local, regional, national, and international policies and governing systems. Furthermore, the voices of teachers, students and their parents have to be considered and negotiated. In this paper, we explore how school principals’ and municipal IT-managers’ perceive the usefulness and the potential role that ICT play in the school context. In a pilot study of a single school district in a Swedish municipality, we have interviewed representatives from the municipal board of education, the municipal IT-support for schools, and two principals. By using the Technology Acceptance Model (TAM3) as an analytical lens to understand the two constructs of “Perceived usefulness” and the possible role of ICT, we conclude that the barriers for successful integration of IT into educational practices requires firstly overcoming the lack of coordinated ICT investment strategy and tracking of ICT. This can be done by having a clearly articulated ICT policy distributed to school staff which we argue will positively influence the perceived usefulness as expressed by principals and their governing body. Secondly, inclusion of ICT in all aspects of teachers’ professional school activities will bring change to school activities and processes.

  • 328.
    Back, Jon
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Papadogoula, Fani Athina
    Waern, Annika
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    The Challenges of Designing a Gender-Aware Pervasive Game2012Conference paper (Other academic)
    Abstract [en]

    This paper describes our approach to designing a pervasive game with teenage girls as its main audience. In doing so, we are faced with two challenges: the challenge of gender-aware game design, and the challenge of integrating a pervasive game into the everyday lives of young women. In this paper, we describe our core design goals and the rationale for these goals. Based on these goals, we outline the core design elements, and how these were appreciated by a young women audience in a first player workshop.

  • 329.
    Backlund, Per
    University of Skövde, School of Humanities and Informatics.
    Introducing New IT Project Management Practices: a Case Study2004In: AMCIS 2004 Proceedings, 2004, 784-792 p.Conference paper (Refereed)
    Abstract [en]

    The increasing complexity of information systems development (ISD) projects calls for improved project management practices. This, together with an endeavor to improve the success rate of ISD projects, has served as drivers for various efforts in process improvement such as the introduction of new development methods. An ISD method may be perceived as a means for managing projects. Commercial development methods are typically combined with in-house methods for managing parts of the development process. In this paper we investigate in what way in-house methods and commercial methods are combined and used in an ISD project. In order to get a better understanding for how these issues are actually dealt with in the daily work, we have followed a project with a focus on how the group and the individuals implement the managerial decision to introduce a new development method.

  • 330.
    Backlund, Per
    et al.
    University of Skövde, School of Humanities and Informatics.
    Jonasson, Ingi
    University of Skövde, School of Humanities and Informatics.
    Patterns as a means for managing knowledge in the information systems engineering process2002In: Proceedings of the Baltic Conference, BalticDB&IS 2002, Institute of Cybernetics at Tallin Technical University , 2002, 15-26 p.Conference paper (Refereed)
  • 331.
    Backlund, Per
    et al.
    University of Skövde, School of Humanities and Informatics.
    Wangler, Benkt
    University of Skövde, School of Humanities and Informatics.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Toms, Anders
    University of Skövde, School of Humanities and Informatics.
    Åhlfeldt, Rose-Mharie
    University of Skövde, School of Humanities and Informatics.
    Persson, Anne
    University of Skövde, School of Humanities and Informatics.
    Ontology driven business processes integration – a position paper2004In: Proceedings of the CAiSE*04 workshops: Enterprise Modelling and Ontologies for Interoperability, 2004, 280-283 p.Conference paper (Other academic)
  • 332.
    Backåker, Lars
    Linköping University, Department of Science and Technology, Communications and Transport Systems. Linköping University, The Institute of Technology.
    The Influence of Customer Agreements and Planning Principles on Rail Freight Performance2012Licentiate thesis, monograph (Other academic)
    Abstract [en]

    Rail freight transportation is recognized worldwide as a suitable transportation mode when it comes to long haul transportation of heavy commodities. The industry is also known to be capital intensive, highly dependent on infrastructural developments and requires thorough planning of operations. Despite intensive planning of operations, great challenges remain in how to make best use of existing resources. Especially uncertainties related to up-coming daily freight volumes stand as central causes behind such planning challenges.

    This thesis focuses on rail freight carload transportation and concerns how customer commitments influence operational performance as well as potentials for improvements of operational planning principles. Problem statements are addressed using three separate studies and all experiments involve quantitative approaches.

    The first study investigates effects of a potential Volume Variation Allowance (VVA) policy through simulation. The policy dictates how much freight volumes are allowed to vary by day of week. Results indicate that effects of the policy are relatively small, but an overall decrease in transportation times is observed. The study also identifies improvement potentials with respect to the current operational planning principles used within Swedish railways.

    The second study proposes a new optimization-based approach for trip plan generation. The approach, including a number of extensions, is evaluated against the current industry practice. Results confirm the potentials for reduced transportation times, shunting activities as well as service frequencies. All experiments satisfy existing customer commitments.

    The third study explores effects of a Fixed Carload Capacity (FCC) concept which partially allows capacity reservation on services. The study adopts an extension of the previously developed optimization approach. Results confirm the hypothetical trade-off between customer groups and the dependency on capacity reservation levels, but indicate that the concept has relatively small effects with respect to regular carload customers. On the other hand, benefits in terms of guarantee of service and reliability in transportation times can be observed for the customer under the agreement.

  • 333.
    Baerveldt, Albert-Jan
    et al.
    Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), Halmstad Embedded and Intelligent Systems Research (EIS), Intelligent systems (IS-lab).
    Arras, Kai Oliver
    EPFL, Lausanne, Switzerland.
    Balkenius, Christian
    Lund University, Lund, Sweden.
    Editorial2003In: Robotics and Autonomous Systems, ISSN 0921-8890, E-ISSN 1872-793X, Vol. 44, no 1, 100 p.1- p.Article in journal (Other (popular science, discussion, etc.))
  • 334.
    Baglee, David
    et al.
    University of Sunderland, UK.
    Jantunen, Erkki
    VTT Technical Research Centre of Finland, Finland.
    Campos, Jaime
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Sharma, Pankaj
    Indian Institute of Technology Delhi, India.
    How Does CBM Function in the Real World?2016In: MFPT 2015 and ISA’s 61st International Instrumentation Symposium, At Dayton. Ohio, 2016Conference paper (Refereed)
    Abstract [en]

    Manufacturing organizations are under increasing pressure to meet customer and corporate demands by implementing improved maintenance initiatives to reduce costs, improve equipment availability, and protect against failure of critical equipment. Condition Based Maintenance (CBM) is widely accepted and used as a financially effective maintenance strategy which is used to anticipate equipment or component failure. Recent technological advances in component sensitivities, size reductions, and most importantly, cost has opened up an entirely new area of diagnostics. The economic benefit of CBM is achieved if the approach to maintenance is applied to the right equipment and through appropriate tools. In particular the degradation behavior of the equipment needs to be understood to correctly deploy a CBM approach and specific actions to specific equipment or components. Failure modes can be applied to support and optimise the decision making process. Using failure modes can be an efficient low-risk tool process for the prevention of problems, and is referred to as a deductive technique that consists of failure identification in each component. However, the literature is limited regarding the importance and the role of various failure models in different industrial sectors. Thus, if failure models are not known, understood and utilised correctly the use of CBM will not lead to financial benefits. The paper examines the relationship between the failure patterns observed in industrial maintenance practice and the corresponding impact on adoption and potential benefits of Condition-Based Maintenance (CBM). The paper will explain the need for accurate and up to date equipment information to support the correct maintenance approach. The paper suggests the importance of further supporting such investments by appropriately addressing the need to collect relevant data as a basis upon which to make the right decisions.

  • 335.
    Bahati, Bernard
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. University of Rwanda, Rwanda.
    Fors, Uno
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Hansen, Preben
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Using student-generated questions and peer-responses as a formative e-assessment strategy: Students acting as more knowledgeable others2017In: Proceedings of E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education / [ed] Jon Dron, Sanjaya Mishra, Association for the Advancement of Computing in Education, 2017, 108-117 p.Conference paper (Refereed)
    Abstract [en]

    Student-generated questions and peer-responses can support formative assessment practices through student self-questioning and peer scaffolding. So far, the studies on student-generated questions and peer-responses have focused on reading comprehension. This study focused on student-generated questions used in the context of the student-based formative e-assessment through peer scaffolding. This study's aim was two-fold: Firstly, we wanted to examine whether there was a relationship between the thinking levels exhibited in student-generated questions and the thinking levels exhibited in their corresponding peer-responses. Secondly, we wanted to analyse the level of students’ satisfaction with their peers’ responses. Using a Bloom’s Taxonomy-based assessment rubric, the student generated-questions and peer-responses were rated following three thinking levels: basic, medium, and high. The results show that the thinking levels exhibited in the student-generated questions are not the same as the thinking levels exhibited in their corresponding peer-responses. In addition, all students were not immediately satisfied with their peer-responses. In the end, we realised that through this exercise, the student-questioners and the student-respondents were respectively engaged in a “meaning-seeking” and “meaning-making” exercise and the longer the time for reaching the consensus, the more this exercise grew stronger and became much more significant.

  • 336.
    Bahati, Bernard
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences. University of Rwanda, Rwanda.
    Fors, Uno
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Tedre, Matti
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Can Student Engagement in Online Courses Predict Performance on Online Knowledge Surveys?2017In: International Journal of Learning, Teaching and Educational Research, ISSN 1694-2493, E-ISSN 1694-2116, Vol. 16, no 3, 73-87 p.Article in journal (Refereed)
    Abstract [en]

    The link between student engagement and academic performance has been widely examined. However, most of these studies have focused on ascertaining the existence of such a relationship on the summative assessment level. By comparing students’ experience points in an online course and students’ scores on online knowledge surveys (KS), this study examined the relationship between student engagement and performance on online KS on the formative assessment level. Knowledge surveys were developed and formatively administered in four sections of an online Integration of ICT in Education course. Using Moodle Feedback Module, knowledge surveys were designed based on three key elements: learning objectives, the course content, and the revised Bloom’s Taxonomy of learning objectives. Using rated multiple choice KS questions, the correlation between students’ scores on KSs and students’ experience points was calculated using SPSS. The results show that students’ confidence levels in ability to answer KS questions increased in some of the course sections and decreased in others.  The student engagement in online course was positively—but weakly—related to student performance on online KS and the strength of this relationship increased as the course unfolded. Our conclusion is that student engagement in online courses would not be an accurate predictor of student performance on online Knowledge surveys right at the beginning of an instructional process.

  • 337.
    Bahati, Bernard
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Tedre, Matti
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Fors, Uno
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Evode, Mukama
    Exploring feedback practices in formative assessment in Rwandan higher education: a multifaceted approach is needed2016In: International Journal of Teaching and Education, ISSN 1993-3916, Vol. IV, no 2, 1-22 p.Article in journal (Refereed)
    Abstract [en]

    Inspired by the current scholarship that indicates that, if used well, formative assessment and feedback can advance student’s learning, this paper explores the practices of feedback in formative assessment in Rwandan higher education, specifically at the University of Rwanda. The study used aqualitative approach with the aim of gaining lecturers’ and students’ perspectives on formative assessment and feedback; and exploring different ways formative assessment and feedback were practiced. Using data collected through interviews, student focus group discussions, and document analysis; the paper shows that formative assessment and feedback were understood in the context of binding prescription within the boundaries of limited description in academic regulations. Feedback was in most cases reduced to marks, and lecturers – who portrayed themselves as information providers, mastery checkers, and performance appraisers - were in full charge of all formative assessment efforts. The paper also shows that lack of clarity and feed forward instructionsin too-much-delayed lecturers’ written feedback led students to just receive feedback and not use it to enhance their performance. Building on this study’s findings and on the existing literature, the paper suggests three important moves whereby a collaborative research-based approach that will bring together different stakeholders will help to move away from a single-sided approach to a multifaceted approach in both perception and practice of formative assessment and feedback at the University of Rwanda.

  • 338.
    Bailey, Arlene
    et al.
    Department of Sociology, Psychology and Social Work, Faculty of Social Sciences, University of the West Indies, Mona, Kingston, Jamaica.
    Ngwenyama, Ojelanki K.
    Institute for Innovation and Technology Management, Faculty of Business, Ryerson University, Toronto, ON, Canada.
    Bridging the generation gap in ICT use: Interrogating identity, technology and interactions in community telecenters2010In: Information Technology for Development, ISSN 0268-1102, E-ISSN 1554-0170, Vol. 16, no 1, 62-82 p.Article in journal (Refereed)
    Abstract [en]

    In this paper, we explore the issues related to the generation gap in the use of information and communication technologies through an examination of relevant literature and findings from empirical field research in community-based telecenters in a developing country. Our findings show that intergenerational interaction is a key issue and social relations and interactions are explored through an analysis of social networks in conjunction with social identity theory and social representations theory. A conceptual framework is developed of the impact of intergenerational interactions at telecenters on community development. © 2010 Commonwealth Secretariat.

  • 339.
    Bakari, Jabiri Kuwe
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    A Holistic Approach for Managing ICT Security in Non-Commercial Organisations: A Case Study in a Developing Country2007Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    The research reported here is about improvement of the ICT security management process in non-commercial organisations in order to reduce possible financial damage, taking into consideration the realities found in developing countries. The research took place in a developing country—Tanzania, where five organisations were involved.

    The study is organised into seven papers covering: the state of ICT security management in the organisations; prerequisites when utilising the existing ICT security management approaches in attaining a solution for managing ICT security in the organisations; issues and challenges of managing ICT security; important aspects to be taken into consideration in order to successfully manage ICT security; and how the management of ICT security in non-commercial organisations could be improved. Among others, the research was motivated by the observed need for bridging the perception gap between the management and technicians when dealing with the ICT security problem, and consequently extending to a common understanding by the staff in the various departments and specialities within and between the departments.

    The thesis contributes to increased empirical knowledge on the importance of the holistic ICT security management process. Particularly, our main contribution is the proposed holistic approach for managing ICT security in non-commercial organisations, organised in the form of guidelines with two main phases: the initialisation phase which involved the introduction of the ICT security management process in the organisation; and the internalised and continuous phase.

  • 340. Balke, Tina
    et al.
    Cranefield, Stephen
    Di Tosto, Gennaro
    Mahmoud, Samhar
    Paolucci, Mario
    Savarimuthu, Bastin Tony Roy
    Verhagen, Harko
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Simulation and NorMAS2013In: Normative Multi-Agent Systems, Dagstuhl: Schloss Dagstuhl--Leibniz-Zentrum fuer Informatik , 2013, Vol. 4, 171-189 p.Chapter in book (Other academic)
    Abstract [en]

    In this chapter, we discuss state of the art and future perspective of the study of norms with simulative methodologies, in particular employing agent-based simulation. After presenting the state of the art and framing the simulative research on norms in a norm life-cycle schema, we list those research challenges that we feel more apt to be tackled by the simulative approach. We conclude the chapter with the indications for the realization of a NorMAS simulation platform, illustrated by selected scenarios. 

  • 341. Balke, Tina
    et al.
    Mahmood, Samhar
    Neumann, Martin
    Verhagen, Harko
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Analysing the Electrical Patient Recruiting Agent System using the WIT trinity2014In: Proceedings of the European Conference on Social Intelligence (ECSI-2014), 2014, 329-335 p.Conference paper (Refereed)
  • 342.
    Barabanov, Rostyslav
    et al.
    Stockholm University, Social Sciences, DSV.
    Kowalski, Stewart
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Yngström, Louise
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Information Security Metrics: State of the Art: State of the art2011Other (Other (popular science, discussion, etc.))
    Abstract [en]

    Managing something that is not measured is difficult to near impossible and Information Security is not an exception. Effective measurement and reporting are required in order to demonstrate compliance, improve effectiveness and efficiency of controls, and ensure strategic alignment in an objective, reliable, and efficient manner. The main purpose of the report is to examine the present state of the art of information security measurement from an organizational standpoint and to present the reader with enough relevant information so as to facilitate a holistic understanding of the area. To a lesser degree, this document may be used as a high-level guidance on the common challenges of information security measurement and possible ways for addressing them, and on where to find more in-depth information on the subject. This report is produced as part of the Controlled Information Security (COINS) research project funded by the Swedish Civil Contingencies Agency (MSB).

  • 343.
    Baresi, Luciano
    et al.
    Dipartimento di Elettronica e Informazione Piazza, Italy.
    Caporuscio, Mauro
    Dipartimento di Elettronica e Informazione Piazza, Italy.
    Ghezzi, Carlo
    Dipartimento di Elettronica e Informazione Piazza, Italy.
    Guinea, Sam
    Dipartimento di Elettronica e Informazione Piazza, Italy.
    Model-Driven Management of Services2010In: 2010 IEEE 8th European Conference on Web Services (ECOWS), IEEE Press, 2010, 147-154 p.Conference paper (Refereed)
    Abstract [en]

    Applications are increasingly composed of remote services provided by independent parties. This distributed ownership makes it problematic to measure and control quality of service indicators.Management activities must become an integral part of the system's development process, from requirements elicitation, where users identify the quality dimensions of interest, to the implementation, where the actual composition must be paired with suitable means for its run-time management. This paper presents MDMS (Model-Driven Management of Services), a model-driven approach for engineering manageable services. The approach supports the explicit modeling of quality dimensions,management objectives, and key performance indicators, and the transformations required to exploit these concepts at runtime. The methodology is supported by ECo Ware, an innovative prototype framework for the deployment and operation of managed services.

  • 344.
    Barkhuus, Louise
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Television on the Internet: New Practices, New Viewers2009In: International Conference on Human Factors in Computing Systems, ACM , 2009Conference paper (Refereed)
    Abstract [en]

    Television is increasingly viewed through computers in the form of downloaded or steamed content, yet computer based television consumption has received little attention in HCI. In this paper we describe a study of the uses and practices of tech-savvy college students, studying their television consumption through the internet. We find that users personalize their viewing but that TV is still a richly social experience - not as communal watching, but instead through communication around television programs. We explore new possibilities for technology-based interaction around television.

  • 345.
    Barkhuus, Louise
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    The Mismeasurement of Privacy: Using Contextual Integrity to Reconsider Privacy in HCI2012In: CHI '12: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, New York: Association for Computing Machinery (ACM), 2012, 367-376 p.Conference paper (Refereed)
    Abstract [en]

    Privacy is a widely studied concept in relation to social computing and sensor-based technologies; scores of research papers have investigated people’s ‘privacy preferences’ and apparent reluctance to share personal data. In this paper we explore how Ubicomp and HCI studies have approached the notion of privacy, often as a quantifiable concept. Leaning on several theoretical frameworks, but in particular Nissenbaum’s notion of contextual integrity, we question the viability of obtaining universal answers in terms of people’s ‘general’ privacy practices and apply elements of Nissenbaum’s theory to our own data in order to illustrate its relevance. We then suggest restructuring inquiries into information sharing in studies of state-of-the-art technologies and analyze contextually grounded issues using a different, more specific vocabulary. Finally, we provide the first building blocks to such vocabulary.

  • 346.
    Barkhuus, Louise
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Brown, Barry
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    The Sociality of Fieldwork: Designing for Social Science Research Practice and Collaboration2012In: PROCEEDINGS OF THE 17TH ACM INTERNATIONAL CONFERENCE ON SUPPORTING GROUP WORK, Association for Computing Machinery (ACM), 2012, 35-44 p.Conference paper (Refereed)
    Abstract [en]

    Supporting scientific practice has been a longstanding goal of CSCW research. This paper explores how we might design for social science research practices and collaboration. Drawing on sixteen interviews with fieldwork-based social scientists we document the importance of small-scale long-term collaborative arrangements for research and intellectual work - pairs of researchers who work together in-depth over their careers, developing a common yet distinctive view of their research field. This contrasts with the large-scale short-lived collaborations that have classically been the target of cyber-infrastructure work. We describe technology practices among social scientists and how these can inform technology design for fieldwork practices.

  • 347.
    Barkhuus, Louise
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Brown, Barry
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Unpacking the television: User practices around a changing technology2009In: Transactions n Computer-Human Interaction, Vol. 16Article in journal (Refereed)
    Abstract [en]

    This article investigates the changing television watching practices amongst early adopters of personal hard-disk video recorders (such as Tivo) and Internet downloading of video. Through in- depth interviews with 21 video enthusiasts, we describe how the rhythms of television watching change when decoupled from broadcast TV schedules. Devices such as Tivo do not simply replace videotapes; TV watching becomes more active as programs are gathered from the schedules, played from a stored collection and fast forwarded and paused during playback. Downloads users exploit the Internet to view shows and movies not broadcast, yet this watching is not fundamentally different from recording shows using a PVR, since both involve selection of shows from a limited range and a wait before the shows can be watched.

  • 348.
    Barkhuus, Louise
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Brown, Barry
    Mobile Life Centre @ Stockholm University, , .
    Bell, Marek
    University of Glasgow, , .
    Sherwood, Scott
    University of Glasgow, , .
    Hall, Malcolm
    University of Glasgow, , .
    Chalmers, Matthew
    University of Glasgow, , .
    Awareness and Repartee: Sharing location on the go2008In: International Conference on Human Factors in Computing Systems, ACM , 2008Conference paper (Refereed)
  • 349.
    Barkhuus, Louise
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Cowan, Lisa
    University of California, San Diego, , .
    Griswold, William
    University of California, San Diego, , .
    Hollan, James
    University of California, San Diego, , .
    Engaging the Periphery for Visual Communication on Mobile Phones2010In: Hawaii International Conference on System Sciences, IEEE , 2010Conference paper (Refereed)
    Abstract [en]

    While mobile phones have become ubiquitous instruments of communication and social interaction, they still require explicit interaction, placing high demands on attention. Engaging the periphery of users’ attention offers opportunities for awareness and interaction while reducing demands on attention and risks of disruption. We explore the mobile peripheral design space with Emotipix, an application for camera phones that turns the background of the phone’s display into a place for visual conversations. We conducted an exploratory 2-week user study with 6 pairs and one 4- person group, and found that Emotipix facilitated ongoing social practices. Our study shows that there is an unexploited opportunity to use mobile phones for peripheral awareness. We provide recommendations for managing users’ expectations, desires for control, and privacy in mobile peripheral display design.

  • 350.
    Barkhuus, Louise
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Engström, Arvid
    Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.
    Zoric, Goranka
    Watching the footwork: second screen interaction at a dance and music performance2014In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, New York: Association for Computing Machinery (ACM), 2014, 1305-1314 p.Conference paper (Refereed)
    Abstract [en]

    Interactive mobile technologies have become part of audience experiences of live performances in terms of both general media sharing and specific (sometimes official) extra content. At the same time, high bandwidth affords streaming of live events to mobile devices. We take advantage of these technologies in our high resolution, panoramic image video stream and study a scenario of audience members viewing the very same live event they are watching on a tablet. The video stream on the tablet is navigational and enables audience members to pan and zoom in the real-time video feed. We studied audience interaction and impressions in three performances of a dance and music show and found distinct uses of the second screen video stream. We emphasize that despite initial reluctance, the observed utilization of the technology opened up for new potential practices. Our study shows how working with perceived conflict in technology can still open up design space for interactive technologies.

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