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  • 1. Lindholm, Viktor
    Design of a mobile cash distribution system for social welfare allowance2016Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This thesis is conducted in the Philippines 2015-2016 discuss issues in the country’s conditional cash transfer (CCT) program 4Ps. The thesis has resulted in a conceptual solution for challenges involving the distribution of cash grants in 4Ps.The thesis features a literature study in areas like research methods, technical psychology and CCT programs and their effect. A field study has been conducted where 402 surveys have been made as well as 4 and a half hours of interviews with beneficiaries and local social workers. The results of the field study have been analysed and in combination with the theoretical framework and project properties created the context and problem formulation for which the conceptual solution aims to resolve. The design phases have included idea generation, concept development and detail planning.The beneficiaries in 4Ps, also known as the poorest of the poor, receive a small cash grant every second month. The allowance is meant to support schooling and healthcare of the family, and the funds will be loaded onto an ATM cash card given to the family since their enrolment in 4Ps. Depending on which municipality the beneficiary lives in, he or she must visit an ATM or visit a temporary over the counter (OTC) pay site to claim one’s cash grant on an announced day. There are issues within both the ATM system and the OTC system.It is hard to use an ATM in 4Ps. Some beneficiaries will never visit the ATM, instead they let a 3rd party claim their cash grant. There is also an extensive pawning of cash cards occurring. Some societies are located far from towns housing ATMs, the round-trip travel fare could reach 37,5% of the gash grant. Many beneficiaries are reported having difficulties with utilising an ATM. This is due to numerous factors such as reading ability, English skill, experience with digital machines and interfaces.The conceptual solution is a mobile cash distribution system that is portable enough to be brought with a motorcycle to mountainous villages and out in the provinces. It has a user friendly interface that utilises a fingerprint reader as verification instead of the conventional card and PIN. It aims to influence beneficiaries to claim their own cash grant and reduce the amount of funds in 4Ps that currently goes to 3rd party interests.

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