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  • 1.
    Andersson, Birger
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Johannesson, Paul
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Towards a formal definition of goal-oriented business process patterns2005Ingår i: Business Process Management Journal, ISSN 1463-7154, E-ISSN 1758-4116, Vol. 11, nr 6, s. 650-662Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – Organizations of today are becoming ever more focused on their business processes. This has resulted in an increasing interest in using best practices for business process re-engineering. Two problems arise in connection to using best practices: how to find a best practice that suits particular purposes, and how to ensure that the process from the best practice has the same nature as the process under re-engineering. The purpose of this paper is to address these issues.

    Design/methodology/approach – The paper suggests using business process patterns, i.e. relatively high level business process models, for making near formal comparison of business processes. The paper analyzes widespread modeling techniques to find out which of them suits the task of building patterns for comparison. Based on this analysis, the state-flow modeling technique is chosen and first steps towards formal definition of business process patterns based on this technique are suggested.

    Findings – A pattern is defined based on the notions of state space, goal, as a surface in the state space, and valid movements towards the goal. A thinkable procedure of constructing patterns is demonstrated on two real-life examples. A hypothetical procedure for comparing process is suggested but it still needs to be verified in practice.

    Originality/value – The originality of the paper is the way the patterns are formulated and the underlying model, the state-flow view of processes, upon which the patterns are founded.

  • 2.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Adequacy of business process modelling approaches2010Ingår i: Handbook of research on complex dynamic process management: techniques for adaptability in turbulent environments / [ed] Minhong Wang, Zhaohao Sun, Hershey, PA: Business Science Reference , 2010Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 3.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Analysis of Agile Software Development from the Knowledge Transformation Perspective2014Ingår i: Perspectives in business informatics research: 13th International Conference, BIR 2014, Lund, Sweden, September 22-24, 2014. Proceedings / [ed] Björn Johansson, Berlin: Springer, 2014, s. 143-157Konferensbidrag (Refereegranskat)
    Abstract [en]

    While the Agile Software Development (ASD) has been successfully promoted in the last 15 years, there is no agreement on how to determine whether a particular project is agile or not. Some practitioners consider agility as strict usage of a specific methodology, e.g. SCRUM, others consider agility as adhering to Agile Manifesto. The lack of common view on ASD prevents creating common guidelines on when the usage of ASD is appropriate. This paper presents a model of ASD that helps to differentiate it from the traditional, phase-based development, and more strictly defines the area of its applicability. The model has been built based on the knowledge transformation perspective, as the author considers it to be the most differentiating perspective when comparing ASD to traditional software development. For building the model, the ideas from SECI model of Nonaka have been exploited. The results, in the form of requirements to be fulfilled for successful employment of ASD, are demonstrated through analysis of completed ASD projects.

  • 4.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Analyzing communication capabilities of CM/ACM systems with the help of Language/Action perspective2015Ingår i: Thriving on Adaptability: best practices for knowledge workers, Lighthouse Point: Future Strategies Inc. , 2015Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 5.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Can the systems perspective help in attaining success in software engineering projects? Inquiry into the area of applicability for agile software development2015Ingår i: Software Engineering in the Systems Context: addressing frontiers, practice and education. / [ed] Ivar Jacobson, Harold "Bud" Lawson, London: College Publications, 2015, nr 1Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [en]

    The paper is devoted to finding out whether employing the systems perspective can help in converting the tacit knowledge of expert software engineers into an explicit form to be transferred to novices and non-technical stakeholders of the software projects. It suggests a simple framework, dubbed SPC, that is based on distinguishing three interconnected systems involved in a software development projects: the software itself (S), the software project (P), and the context in which the software is or to be deployed (C). The usefulness of the framework is demonstrated on using SPC for determining the area of applicability of the agile software development. This is accomplished by building models of traditional and agile software development projects and analyzing the properties of these models. The models are built based on the knowledge transformation perspective, as the author considers it to be the most differentiating perspective between the agile and traditional software development. For building the models, the ideas from SECI model of Nonaka have been used. In addition, the paper presents some ideas on how the SPC framework can be used for analyzing other issues related to software development.

  • 6.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Functional Decomposition of a Socio-Technical System: What is Missing?2015Ingår i: STPIS 2015: Socio-Technical Perspective in IS Development: Proceedings / [ed] Stewart Kowalski, Peter Bednar, Ilia Bider, CEUR-WS.org , 2015, s. 114-120Konferensbidrag (Refereegranskat)
    Abstract [en]

    The paper discusses the needs of new expressive means for modeling a socio-technical system as consisting of functional components that are connected to each-other through the output-input relationships. The discussion is based on an example of depicting so-called feedback connections between the functional components of a system. The need to introduce a feedback connection arises when two connected components are heavily dependent on the intellectual activity of people who man the components. In such a situation, there is a risk that the output from one component could be misinterpreted by the component which takes it as an input. Using a simplified example of a software development project, the paper introduces the notion of a feedback connection and discusses the ways it could be realized in a socio-technical system.

  • 7.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Is People-Structure-Tasks-Technology Matrix Outdated?2017Ingår i: Proceedings of STPIS 2017: Socio-Technical Perspective in IS development / [ed] Stewart Kowalski, Peter Bednar, Ilia Bider, CEUR-WS.org , 2017, s. 90-97Konferensbidrag (Refereegranskat)
    Abstract [en]

    The paper investigates whether the classical socio-technical matrix that differentiate 4 quadrants of social-technical system: people, structure, tasks and technology can still be useful for practical purposes. The paper gives a positive answer on the question, provided that the level of abstraction in defining these four quadrants is increased to deal with culture, type of structure, methods (techniques) and type of technology, as well as the idea of joint optimization is substituted with the idea of alignment. The paper presents some examples where the concept of the augment matrix has been used.

  • 8.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Towards a Non-workflow Theory of Business Processes2013Ingår i: Business Process Management Workshops: BPM 2012 International Workshops, Revised Papers / [ed] Marcello La Rosa, Pnina Soffer, Springer Berlin/Heidelberg, 2013, s. 1-2Konferensbidrag (Refereegranskat)
    Abstract [en]

    The keynote overviews the efforts of a group of researchers and practitioners to build and test a theory of business processes (BP) that could be of use for building non-workflow based business processes support (BPS) systems. The background for these efforts lies in two scientific disciplines outside the domain of Business Process Management, namely: Systems Thinking and Mathematical System Theory.

  • 9.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Towards Process Improvement for Case Management: An Outline Based on Viable System Model and an Example of Organizing Scientific Events2016Ingår i: Business Process Management Workshops: BPM 2015, 13th International Workshops, Innsbruck, Austria, August 31 – September 3, 2015, Revised Papers / [ed] Manfred Reichert, Hajo A. Reijers, Springer, 2016, s. 96-107Konferensbidrag (Refereegranskat)
    Abstract [en]

    There are a number of methods for business process improvement that are used in practice and investigated in theory, such as Lean or Six Sigma. Most of these methods are activity based and they are aimed at optimizing the activities flow, and/or the usage of resources in the process. These methods suit well the workflow-based processes and thinking, but they are not easily adaptable to Case/Adaptive Case Management (CM/ACM) processes, the goal of improvement for which is improving the overall result from the knowledge workers cooperative work. Another distinctive feature of CM/ACM is that the process is guided not through which flow of activities to use in certain situations, but through a set of templates to use in these situations. This paper outlines a possible method of improving CM/ACM processes based on the Viable System Model (VSM). Though the usage of VSM for process improvement has been reported in the literature, it was not specifically applied to CM/ACM processes. The outline is based on the analysis of the process of organizing a series of scientific events, such as the AdaptiveCM workshop.

  • 10.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Bellinger, Gene
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Balancing Agility with Stability: Systemic View on Business Processes2013Ingår i: Beyond Alignment: Applying Systems Thinking in Architecting Enterprises / [ed] John Gotze, Anders Jensen-Waud, College Publications, 2013, s. 413-438Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [en]

    On the first glance, the concept of enterprise/business agility and business process management (BPM) seems to be in conflict. Enterprise/business agility means the an enterprise’s ability to react on changes in the surrounding business world as well as discover new opportunities constantly appearing in the market for launching new products and services. BPM is, normally, considered as a tool for achieving high efficiency through standardization, specialization, and automation. By taking a systemic view on business processes this paper shows that BPM can serve as a way of achieving agility rather than being a barrier to it. The presented systemic view on business processes is based on an enterprise model consisting of three layerstypes of components: an assets, a sensors and a business process instances layer. These components of this model can be recursively decomposed, which allows for different levels of details when modeling an enterprise. The paper shows how the Assets-Sensors-Processes three-layered model can be used for finding new ways of achieving enterprise/business agility, e.g., through cross-manning of business processes. It also discusses changes that need to be introduced in the contemporary theory and practice of BPM in order to make BPM a tool for achieving agility as well as the role that Systems Thinking should play in achieving this goal.

  • 11.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Halpin, TerryKrogstie, JohnNurcan, SelminProper, ErikSchmidt, RainerSoffer, PninaWrycza, Stanislaw
    Enterprise, Business-Process and Information Systems Modeling: 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium, held at CAiSE 2012, Gdańsk, Poland, June 25-26, 20122012Proceedings (redaktörskap) (Refereegranskat)
  • 12.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Henkel, Martin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    CBILE - A Case-Based Immersive Learning Environment2018Ingår i: 2018 IEEE 22nd International Enterprise Distributed Object Computing Conference Workshops: Proceedings, IEEE Computer Society, 2018, s. 200-203Konferensbidrag (Refereegranskat)
    Abstract [en]

    CBILE is an immersive environment that supports Apprenticeship Simulation (AS) - a method for teaching/learning modeling skills in university education. AS is aimed at the students acquiring not only explicitly defined syntax and semantics of modeling languages, but also skills of analyzing various types of sources for obtaining information to build a model. AS is a kind of case-based learning that presents a case to the students using multimedia sources, such as recorded interviews and web-based sources. CBILE integrates all sources, simulated as well as real, to be used in the case in one place and connects them to the project tasks. The environment uses WordPress as an underlying platform for both integration and simulation of web sources.

  • 13.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Henkel, Martin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Kowalski, Stewart
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Reuse of Simulated Cases in Teaching Enterprise Modelling2015Ingår i: Advances in Conceptual Modeling: ER 2015 Workshops AHA, CMS, EMoV, MoBID, MORE-BI, MReBA, QMMQ, and SCME, Stockholm, Sweden, October 19-22, 2015, Proceedings / [ed] Manfred A.Jeusfeld, Kamalakar Karlapalem, Springer, 2015, s. 337-346Konferensbidrag (Refereegranskat)
    Abstract [en]

    Case-based teaching/learning is widely used in Information Systems (IS) education in general, and in teaching/learning modeling, in particular. A case presents to the students a real or imaginary business situation asking them to build a model of it, or showing how such model can be built. In situations where a business case is presented in a text form, reusing it as is, or with modification in the same or a different course does not constitute much of a problem. However, using textual description for presenting cases has drawbacks on its own, as it does not help the students to acquire the skills of dissecting analyzing and analyzing the reality when building a model. The latter can be better achieved when a case is presented in a multimedia form, e.g. recorded interviews, website of a company, etc. As the previous works of the same authors show, such case presentations gives the students better understanding of the essence of modeling, which is appreciated by the students. The dark side of the multimedia presentation is that such a case presentation requires more time to build compared to using a textual form, and it is not easy to change it. This paper is a preliminary inquiry into the problem of reusing of cases presented with the help of multimedia. It presents a conceptual model of the domain aimed at discussing the potential of reuse of the whole case or its parts, and concludes with considerations on reusability that need to be covered when building multimedia presentations of cases.

  • 14.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Henkel, Martin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Kowalski, Stewart
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Simulating apprenticeship using multimedia in higher education: A case from the information systems field2015Ingår i: Interactive Technology and Smart Education, ISSN 1741-5659, E-ISSN 1758-8510, Vol. 12, nr 2, s. 137-154Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – This paper aims to report on a project aimed at using simulation for improving the quality of teaching and learning modeling skills. More specifically, the project goal was to facilitate the students to acquire skills of building models of organizational structure and behavior through analysis of internal and external documents, and interviews with employees and management. An important skill that practitioners in the information systems field need to possess is the skill of modeling information systems. The main problem with acquiring modeling skills is to learn how to extract knowledge from the unstructured reality of business life. Design/methodology/approach – To achieve the goal, a solution was introduced in the form of a computerized environment utilizing multimedia to simulate a case of an apprenticeship situation. The paper gives an overview of the problem that the solution addresses, presents the solution and reports on the trial completed in a first-year undergraduate course at Stockholm University. Findings – The results of the trial indicate that using rich multimedia along with a case-based learning approach did improve the overall performance of the students. It was also shown that both students’ and the teachers’ attitudes toward the solution were positive. Originality/value – The solution presented in this paper, using computer simulation in teaching/learning by focusing on an apprenticeship situation, can be reused by other university teachers, especially in the Information Systems discipline. This solution can thus be used in teaching, system design, requirements engineering, business analysis and other courses typical for information systems.

  • 15.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Henkel, Martin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Kowalski, Stewart
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap. Gjøvik University College, Norway.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Teaching Enterprise Modeling Based on Multi-media Simulation: A Pragmatic Approach2015Ingår i: E-Technologies: 6th International Conference, MCETECH 2015, Montréal, QC, Canada, May 12-15, 2015, Proceedings / [ed] Morad Benyoucef, Michael Weiss, Hafedh Mili, Springer, 2015, s. 239-254Konferensbidrag (Refereegranskat)
    Abstract [en]

    The paper addresses the problem of how university students can acquire enterprise modeling skills so that they can build high quality models of organizational structure and behavior in practical settings after their graduation. The best way of learning such skills is apprenticeship where the students follow a modeling master in a real business case. However, in a university classroom setting this is difficult to arrange, if even possible. Therefore, the paper suggests the use of a computer-based simulation as a good approximation to apprenticeship. Moreover, it suggests a pragmatic, low-cost approach making the idea accessible even for courses with a low budget. A business case is simulated by providing the students with multi-media information sources that are usually used by system or business analysts when building models. The sources consist of recorded interviews with the stakeholders, a web-site of the enterprise under investigation, internal protocols from management meetings, results of twitter search on the company name, etc. The paper presents practical guidelines on how to build such simulation based on a trial successfully completed at the Department of Computer and System Sciences at Stockholm University.

  • 16.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Henkel, Martin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Kowalski, Stewart
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Technology Enhanced Learning of Modeling Skills in the Field of Information Systems2015Ingår i: IADIS international conference on information systems, 2015 / [ed] Miguel Baptista Nunes, Pedro Isaías and Philip Powell, IADIS Press, 2015, s. 121-128Konferensbidrag (Refereegranskat)
    Abstract [en]

    This paper reports on a project aimed at using simulation for improving the quality of teaching and learning in the field of Information Systems. More specifically, the project goal was facilitating the students to acquire skills of building models of organizational structure and behavior through analysis of internal and external documents, and interviewing employees and management. The solution tested in the project was a computerized environment utilizing multi-media to simulate a business case. The paper gives an overview of the problem that the solution addresses, presents the solution, and reports on a trial completed in a first year undergraduate course at Stockholm University. The results of the trial indicate that using rich multi-media along with a case based learning approach did improve the overall performance of the students. It was also shown that both students’ and the teachers’ attitude toward the solution was positive.

  • 17.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Henning, Otto
    Modeling a Global Software Development Project as a Complex Socio-Technical System to Facilitate Risk Management and Improve the Project Structure2015Ingår i: Conference on Global Software Engineering (ICGSE), 2015 IEEE 10th International conference,13-16 july, 2015: 2015 IEEE 10th International Conference on Global Software Engineering, Ciudad Real, 13-16 july, 2015, IEEE Computer Society, 2015, s. 1-12Konferensbidrag (Refereegranskat)
    Abstract [en]

    Any global software development project needs to deal with distances -- geographical, cultural, time zone, etc. -- between the groups of developers engaged in the project. To successfully manage the risks caused by such distances, there is a need to explicate and present the distances in a form suitable for manual or semi-automatic analysis, the goal of which is to detect potential risks and find ways of mitigating them. The paper presents a technique of modeling a global software development project suitable for such analysis. The project is modeled as a complex socio-technical system that consists of functional components connected with each other through output-input relationships. The components do not coincide with the organizational units of the project and can be distributed through the geographical and organizational landscape of the project. The modeling technique helps to explicate and represent various kinds of distances between the functional components to determine which of them constitute risk factors. The technique was developed during two case studies, of which the second is used for presenting and demonstrating the new modeling technique in the paper.

  • 18.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap. IbisSoft AB, Stockholm, Sweden.
    Jalali, Amin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Agile business process development: why, how and when — applying Nonaka’s theory of knowledge transformation to business process development2016Ingår i: Information Systems and E-Business Management, ISSN 1617-9846, E-ISSN 1617-9854, Vol. 14, nr 4, s. 693-731Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The traditional way of business process development is via creating a detailed model of a business process in question, acquiring an IT-system to support it, and then implementing it in the organizational practice. Acquiring a system can be done via designing and manufacturing it by the business itself, or via commissioning it to somebody else. Alternatively, a generic system can be bought and configured according to the business process model created. The traditional approach has a number of risks that become visible only during the latest phase of introducing the system in the organizational practice, e.g., when it becomes clear that the system does not fit the business and/or people who work in it. These risks could be mitigated by using an agile approach to the development of business processes. In agile approach: (a) the phases of process modeling, IT-system design, and manufacturing are merged into one, and (b) instead of using one big cycle, a series of smaller development cycles is used. The paper discusses what is needed to implement the agile approach, and in which business situations the agile approach is the most appropriate. Examples of tools to support agile development are presented and analyzed. The results presented in the paper have been achieved based on the knowledge transformation perspective along the lines suggested by Nonaka in SECI model. The modification of this model has been used to understand the risks and requirements connected to a particular process development strategy.

  • 19.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Jalali, Amin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Limiting Variety by Standardizing and Controlling Knowledge Intensive Processes: Case Study and Reflection on Experience2016Ingår i: 2016 IEEE 20th International Enterprise Distributed Object Computing Workshop (EDOCW): Proceedings / [ed] Remco Dijkman, Luís Ferreira Pires, Stefanie Rinderle-Ma, IEEE Computer Society, 2016Konferensbidrag (Refereegranskat)
    Abstract [en]

    This paper studies the effects of applying process improvement principles to knowledge-intensive processes, which are typical for being supported by Adaptive Case Management systems. The study is being completed by investigating a process of conducting a small-scale research project that results in BS or MS thesis being defended and graded. The research is a mixture of the case study at the department with which both authors are affiliated and reflections on own experience as active participants of the process. The preliminary results show that the improvement principles applied in the project have helped to smoothen the process and improve its outcome in terms of producing defendable theses that satisfy the requirements set by the relevant authority. However, it seems they might not positively affect other outcomes, like the size and quality of research contribution.

  • 20.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Jalali, Amin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Ohlsson, Jens
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Adaptive Case Management as a Process of Construction of and Movement in a State Space2013Ingår i: On the Move to Meaningful Internet Systems: OTM 2013 Workshops: Proceedings / [ed] Yan Tang Demey, Hervé Panetto, Springer Berlin/Heidelberg, 2013, s. 155-165Konferensbidrag (Refereegranskat)
    Abstract [en]

    Despite having a number of years of experience, adaptive case management (ACM) still does not have a theory that would differentiate it from other paradigms of business process management and support. The known attempts to formalize Case Management do not seem to help much in creating an approach that could be useful in practice. This paper suggests an approach to building such a theory based on generalization of what is used in practice on one hand and the state-oriented view on business processes on the other. In practice, ACM systems use a number of ready-made templates that are picked up and filled as necessary for the case. State-oriented view considers a process instance/case as a point moving in a specially constructed state space. This paper suggests considering a case template as a definition of a sub-space and piking different template on the fly as constructing the state space along with moving in it when filling the template. The result is similar to what in control-flow based theories are considered as a state space with variable numbers of dimensions. Beside suggestions to building a theory, the paper demonstrates the usage of the theory on an example.

  • 21.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap. IbisSoft AB, Sweden.
    Jalali, Amin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Söderström, David
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Creating Self-managed Cross-Professional Teams with Metaphoric Business Process Support Systems2015Ingår i: Enterprise, Business-Process and Information Systems Modeling: Proceedings / [ed] Khaled Gaaloul, Rainer Schmidt, Selmin Nurcan, Sérgio Guerreiro, Qin Ma, Springer, 2015, s. 19-33Konferensbidrag (Refereegranskat)
    Abstract [en]

    The typical values that can be obtained by employing a business process support (BPS) system are optimization, compliance to rules and regulations, leanness, etc. These are obtained by introducing a kind of “conveyor belt” in business processes. While these values can be important for some processes at some phases of the enterprise development, they can be counter-productive for other processes and other phases. This idea paper investigates a possibility of obtaining completely different value from a BPS system, namely it serving as a means of creating self-managed/self-directed cross-professional teams of process participants. The paper suggests using visualized folk and fairy tales and interactive game technology as a basis for building BPS systems that can bring this value. The discussion is done based on the example of representing a consultative sales process using a treasure hunting plot.

  • 22.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Johannesson, Paul
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Design science research as movement between individual and generic situation-problem-solution spaces2012Ingår i: Lecture Notes in Information Systems and Organisation, Berlin/Heidelberg: Springer , 2012, s. 35-61Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [en]

    Design science is an emerging research paradigm in the Information Systems area. A design science project typically includes the activities of problem analysis, requirements definition, artifact development, and evaluation. These activities are not to be seen as sequential but can be carried out in any order. The purpose of this paper is to propose a conceptualization and formalization of design science research that show the possible ways in which a design science project can be carried out. The proposal is based on the state oriented view on business processes and suggests that design science research can be viewed as movements in a space of situations, problems and solutions.

  • 23.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Johannesson, Paul
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Do workflow-based systems satisfy the demands of the agile enterprise of the future?2013Ingår i: Business Process Management Workshops: BPM 2012 International Workshops. Revised Papers / [ed] Marcello La Rosa, Pnina Soffer, Springer Berlin/Heidelberg, 2013, s. 59-64Konferensbidrag (Refereegranskat)
    Abstract [en]

    Workflow-based systems dominate the theory and practice of Business Process Management (BPM) leaving little space to other directions, including Adaptive Case Management. While there are reasons for such dominance in today's enterprise environment, it is time the BPM community studied this dominance in the light of the requirements of the enterprises of the future. This paper analyzes whether workflow-based systems will be able to satisfy business needs in the future based on the assumption that the essential property of the enterprise of the future is agility. The paper identifies properties that a business process should possess in order to be suitable for employing a workflow-based system to support it. Then, it analyzes whether these properties are compatible with the needs of the enterprise of the future and shows why workflow-based systems may become obsolete in the future.

  • 24.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Johannesson, Paul
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Justifying ACM: why we need a paradigm shift in BPM2014Ingår i: Empowering knowledge workers: new ways to leverage case management / [ed] Layna Fischer, Lighthouse Point: Future Strategies Incorporated , 2014Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 25.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Johannesson, Paul
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Using Empirical Knowledge and Studies in the Frame of Design Science Research2013Ingår i: Design Science at the Intersection of Physical and Virtual Design: The 8th International Conference, DESRIST 2013. Proceedings / [ed] Jan vom Brocke, Riitta Hekkala, Sudha Ram, Matti Rossi, Springer Berlin/Heidelberg, 2013, s. 463-470Konferensbidrag (Refereegranskat)
    Abstract [en]

    The focus of this research in progress is relationships between Design Science Research (DSR) on one hand, and Empirical Research (ER) on the other. More specifically, it is devoted to investigating which tasks included in a DSR project should/could require conducting ER studies or using already existing ER knowledge. The paper presents a methodology for enumerating DSR tasks and gives examples of logical analysis of some of them to determine requirements or usability of ER studies or ER-related knowledge for completing these tasks. The enumeration of DSR tasks is done by considering possible trajectories of DSR projects in a specially constructed state space. The latter consists of two subspaces; one is the space of specific situations, problems and solutions, the other – of generic situations, problems and solutions. The first subspace represents test cases used for validating DSR hypotheses that the second subspace represents. In the terms of this space, DSR is considered to be a way of generating and testing hypotheses for future adoption. The project trajectory is identified via movements within and between subspaces. Examples of such movements are: generalization of a specific situation/problem, designing a generic solution, evaluating the results of implementing a solution in a specific situation.

  • 26.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Johannesson, Paul
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik A
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    In Search of the Holy Grail: Integrating social software with BPM Experience report2010Ingår i: Enterprise, Business-Process and Information Systems Modeling: / [ed] Ilia Bider, Berlin: Springer Verlag , 2010, s. 1-13Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    The paper is devoted to finding a view on business processes that helps to introduce into business process support systems a notion of shared spaces widely used in social software. The paper presents and analyses the experience of the authors from a number of development projects aimed at building business process support systems. The authors define a role that shared spaces can play in business process support and set some requirements on the shared space structure based on this role. They then analyze their projects in order to show how these requirements can be met and describe what practical results have been achieved in each project.

  • 27.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Johannesson, Paul
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Johansson, Lena
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Design Science in Action: Developing a Framework for Introducing IT Systems into Operational Practice2012Ingår i: Proceedings of the International Conference on Information Systems, ICIS 2012 / [ed] Joey, F. George, Association for Information Systems, 2012Konferensbidrag (Refereegranskat)
    Abstract [en]

    The paper presents an example of using design science research for solving a problem arising from local practice. The problem concerns adoption of new technology. The paper aims to integrate existing approaches and theories of technology acceptance and change management in a framework useful for practical purposes. It is based on the idea that the successful introduction of an IT system requires a number of conditions to be satisfied as well as means for bringing about the satisfaction of these conditions. The level of satisfaction of the conditions can be measured by a set of parameters, such as the level of strategic, tactical and operational understanding of the system by the users. Means include various types of actions, tools and strategies. The introduction process is steered via periodically measuring the parameters, and applying means that help to change the level of satisfaction of the conditions.

  • 28.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap. IbisSoft AB, Stockholm, Sweden.
    Karapantelakis, Athanasios
    Khadka, Nirjal
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Building a High-Level Process Model for Soliciting Requirements on Software Tools to Support Software Development: Experience Report2013Ingår i: PoEM Short Papers: Short Paper Proceedings of the 6th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2013) / [ed] Janis Grabis, Marite Kirikova, Jelena Zdravkovic, Janis Stirna, 2013, s. 70-82Konferensbidrag (Refereegranskat)
    Abstract [en]

    Use of software tools to support business processes is both a possibility and necessity for both large and small enterprises of today. Given the variety of tools on the market, the question of how to choose the right tools for the process in question or analyze the suitability of the tools already employed arises. The paper presents an experience report of using a high-level business process model for analyzing software tools suitability at a large ICT organization that recently transitioned to scrum-based project methodology of software development. The paper gives overview of the modeling method used, describes the organizational context, presents a model built, and discusses preliminary findings based on the analysis of the model.

  • 29.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap. IbisSoft AB, Stockholm, Sweden .
    Kowalski, Stewart
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    A Framework for Synchronizing Human Behavior, Processes and Support Systems Using a Socio-technical Approach2014Ingår i: Enterprise, Business-Process and Information Systems Modeling: Proceedings, Springer Berlin/Heidelberg, 2014, s. 109-123Konferensbidrag (Refereegranskat)
    Abstract [en]

    The paper suggests a framework for achieving alignment between a process and its external and internal environment. The framework consists of two components. The first component concerns alignment between the process and its external environment - business environment in which the process functions or is to function. The second component concerns alignment between the process and its internal environment the most important part of which are people participating in the process. The second component, which is in the focus of the paper, is based on the socio-technical view on information systems. The framework is aimed to move the focus of business process reengineering/ improvement from local optimization through the use of technology to the needs of satisfying business goals, and fostering human capital that is needed to achieve them.

  • 30.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Olsson, Sofia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Stray lamb - misalignment in a socio-technical structure of an enterprise when transitioning to intelligent products2016Ingår i: STPIS 2016: Socio-Technical Perspective in IS Development: Proceedings of the 2nd International Workshop on Socio-Technical Perspective in IS Development co-located with 28th International Conference on Advanced Information Systems Engineering (CAiSE 2016) / [ed] Stewart Kowalski, Peter M. Bednar, Ilia Bider, 2016, s. 25-38Konferensbidrag (Refereegranskat)
    Abstract [en]

    Products from traditional engineering companies, such as cars and refrigerators, are evolving to become intelligent via combining hardware, software, sensors, and connectivity/networks. In such products, the importance of software increases exponential. Therefore, new software development units are emerging. This may cause misalignment between the traditional parts of the engineering companies and the new emerging software development units. The misalignment concerns both the technical part of the socio-technical structure of the companies, i.e. a conflict between different project management methodologies in the units, and the social part, i.e. the power roles of different unis and coordination between them. Viable System Model (VSM) has been applied to study the nature of misalignment in one such company, a large car manufacturer. This paper reports on the experience obtained during this study. With the help of VSM, misalignment was identified and diagnosed as a “stray lamb” – a pathological archetype related to a new and important unit of the company not being properly incorporated into the rest of the system.

  • 31.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Challenges in Assessing Parameters of a Socio-Technical System2017Ingår i: Proceedings of STPIS 2017: Socio-Technical Perspective in IS development / [ed] Stewart Kowalski, Peter Bednar, Ilia Bider, CEUR-WS.org , 2017, s. 98-105Konferensbidrag (Refereegranskat)
    Abstract [en]

    The paper is an investigation of challenges in assessing parameters of a socio-technical system. The investigation is carried out using an augmented socio-technical matrix the quadrants of which represent culture, type of structure, methods/technique and type of technology. Investigation concerns a specific kind of matrixes developed for the purpose of achieving the right level of flexibility for a business process. The paper lists the challenges that need to be addressed when assessing parameters of a socio-technical system and suggests ways of dealing with them. Conclusion includes some generalization and plans for the future.

  • 32.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap. IbisSoft AB, Stockholm, Sweden.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Design science in action: developing a modeling technique for eliciting requirements on business process management (BPM) tools2015Ingår i: Software and Systems Modeling, ISSN 1619-1366, E-ISSN 1619-1374, Vol. 14, nr 3, s. 1159-1188Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Selecting a suitable business process management (BPM) tool to build a business process support system for a particular business process is difficult. There are a number of BPM tools on the market that are available as systems to install locally and as services in the cloud. These tools are based on different BPM paradigms (e.g., workflow or case management) and provide different capabilities (e.g., enforcement of the control flow, shared spaces, or a collaborative environment). This makes it difficult for an organization to select a tool that would fit the business processes at hand. The paper suggests a solution for this problem. The core of the solution is a modeling technique for business processes for eliciting their requirements for a suitable BPM tool. It produces a high-level, business process model, called a “step-relationship” model that depicts the essential characteristics of a process in a paradigm-independent way. The solution presented in this paper has been developed based on the paradigm of design science research, and the paper discusses the research project from the design science perspective. The solution has been applied in two case studies in order to demonstrate its feasibility.

  • 33.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Preparing for the era of cloud computing: Towards a framework for selecting business process support services2012Ingår i: Enterprise, Business-Process and Information Systems Modeling: 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium, held at CAiSE 2012, Gdańsk, Poland, June 25-26, 2012. Proceedings, Springer Berlin/Heidelberg, 2012, s. 16-30Konferensbidrag (Refereegranskat)
    Abstract [en]

    The shift to the cloud computing creates new opportunities for the IT usage in business. New standard and customizable services that do not require high initial investment allow business people to choose services to support their business activities without involving technicians. Business process solutions providers are already moving their products to the cloud offering them as services. The question arises of how a business person, e.g. a department manager, can decide on which service suits best his/her needs. The paper investigates this issue in respect to the services that provide fully customizable operational support to business processes. The paper suggests a practical framework for defining requirements based on characteristics of the process to be supported by the service. The framework determines the needs of such capabilities as process flow support, shared spaces, team collaboration, etc., based on the high-level analysis of a process in question. The framework is aimed at serving as a basis for designing a practical methodology for selecting business process support services.

  • 34.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Reviving Language/Action Perspective in the Era of Social Software: Research in Progress2012Ingår i: Emerging Topics in the Practice of Enterprise Modeling: 5th IFIP WG 8.1Working Conference, PoEM 2012 / [ed] Kurt Sandkuhl, Ulf Seigerroth, Janis Stirna, 2012Konferensbidrag (Refereegranskat)
    Abstract [en]

    Language/Action perspective (LAP) was introduced by Flores and Winograd and their associates in the 1980th. This perspective, which is based on the speech act theory, has been originally suggested as guidelines for designing information systems. Though LAP had some success in designing commercial systems, it had never become widespread as a basis for systems design. This paper suggests reviving LAP, however, not as a tool for system design, but as a tool for analysis of communication models of systems designed on some other principles than LAP. The paper is focused on modern systems of social software type in which communication is based on the usage of shared spaces. The paper is a research in progress report that presents the main ideas, a research plan, and preliminary results achieved in its first two steps: (1) testing LAP for analysis of one system with shared spaces architecture, and (2) classification of atomic communication acts typical for business processes. The long term goal of the research is to create practical recommendations for choosing an appropriate communication model for particular business needs.

  • 35.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Towards a Business Process Modeling Technique for Agile Development of Case Management Systems2017Ingår i: Complex Systems Informatics and Modeling Quarterly, E-ISSN 2255-9922, nr 13, s. 73-113Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    A modern organization needs to adapt its behavior to changes in the business environment by changing its Business Processes (BP) and corresponding Business Process Support (BPS) systems. One way of achieving such adaptability is via separation of the system code from the process description/model by applying the concept of executable process models. Furthermore, to ease introduction of changes, such process model should separate different perspectives, for example, control-flow, human resources, and data perspectives, from each other. In addition, for developing a completely new process, it should be possible to start with a reduced process model to get a BPS system quickly running, and then continue to develop it in an agile manner. This article consists of two parts, the first sets requirements on modeling techniques that could be used in the tools that supports agile development of BPs and BPS systems. The second part suggests a business process modeling technique that allows to start modeling with the data/information perspective which would be appropriate for processes supported by Case or Adaptive Case Management (CM/ACM) systems. In a model produced by this technique, called data-centric business process model, a process instance/case is defined as sequence of states in a specially designed instance database, while the process model is defined as a set of rules that set restrictions on allowed states and transitions between them. The article details the background for the project of developing the data-centric process modeling technique, presents the outline of the structure of the model, and gives formal definitions for a substantial part of the model

  • 36.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Using a Fractal Enterprise Model for Business Model Innovation2017Ingår i: RADAR+EMISA 2017 BPMDS 2017 RADAR, EMMSAD 2017 RADAR, and EMISA 2017 Workshop: Joint Proceedings / [ed] Jens Gulden, Selmin Nurcan, Iris Reinhartz-Berger, Wided Guédria, Palash Bera, Sérgio Guerreiro, Michael Fellmann, Matthias Weidlich, CEUR-WS.org , 2017, s. 20-29Konferensbidrag (Refereegranskat)
    Abstract [en]

    In their previous work, the authors have developed a new kind of enterprise model, called fractal enterprise model, that connects enterprise processes via assets used for running these processes. One of the possible usages of this model is facilitating innovation, more exactly, changing or extending a business model used in the enterprise. This research-in-progress paper presents the idea of how such facilitation could be arranged, and lists the problems that need to be solved in order to convert the idea into a practical methodology. The discussionis based on a hypothetical example.

  • 37.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik A
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Evaluating adequacy of business process modelling approaches2009Ingår i: Handbook of research on complex dynamic process management: techniques for adaptability in turbulent environments / [ed] Minhong Wang and Zhaohao Sun, Hershey, PA: IGI Global, 2009Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 38.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Elias, Mturi
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Untangling the Dynamic Structure of an Enterprise by Applying a Fractal Approach to Business Processes2012Ingår i: The Practice of Enterprise Modeling: Proceedings / [ed] Kurt Sandkuhl, Ulf Seigerroth, Janis Stirna, Berlin/Heidelberg: Springer Berlin/Heidelberg, 2012, s. 61-75Konferensbidrag (Refereegranskat)
    Abstract [en]

    A promising approach for analyzing and designing an enterprise is to consider it as a complex adaptive system (CAS) able to self-adjust to the changes in the environment. An important part of designing a CAS model is to untangle the dynamic structure of an enterprise. This paper presents a procedure for identifying all processes that exist in an enterprise as well as their interconnections. The procedure makes use of a number of process-assets and asset-processes archetypes. The first ones help to find out what assets are needed for a particular process, the second ones help to find out supporting processes that are needed to have each type of assets ready available for deployment. The procedure is based on the ideas of fractal organization where the same pattern is repeated on different levels. The uncovered dynamic structure of an enterprise can support strategic planning, change management, as well as discovering and preventing misbalances between its business processes. The paper also presents an example of applying the procedure to research activities of a university.

  • 39.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Elias, Mturi
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Johannesson, Paul
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    A fractal enterprise model and its application for business development2017Ingår i: Software and Systems Modeling, ISSN 1619-1366, E-ISSN 1619-1374, Vol. 16, nr 3, s. 663-689Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This paper suggests a new type of enterprise models called fractal enterprise models (FEM), with accompanying methodological support for their design. FEM shows interconnections between the business processes in an enterprise by connecting them to the assets they use and manage. Assets considered in the model could be tangible (buildings, heavy machinery, etc.) and intangible (employees, business process definitions, etc.). A FEM model is built by using two types of patterns called archetypes: a process-assets archetype that connects a process with assets used in it, and an asset-processes archetype that connects an asset with processes aimed to manage this asset (e.g., hiring people, or servicing machinery). Alternating these patterns creates a fractal structure that makes relationships between various parts of the enterprise explicit. FEM can be used for different purposes, including finding a majority of the processes in an enterprise and planning business change or radical transformation. Besides discussing FEM and areas of its usage, the paper presents results from a completed project in order to test the practical usefulness of FEM and its related methodological support.

  • 40.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Riaz Dar, Zakria
    Using Data-Centric Business Process Modeling for Discovering Requirements for Business Process Support Systems: Experience Report2013Ingår i: Enterprise, Business-Process and Information Systems Modeling BPMDS 2013: Proceedings / [ed] Selmin Nurcan et al., Springer Berlin/Heidelberg, 2013, s. 63-77Konferensbidrag (Refereegranskat)
    Abstract [en]

    Building a process model is a natural part of the requirements engineering (RE) when creating requirements for a computerized system/service to support a business process. When the process in question is workflowable (i.e. a process in which the order and the flow of tasks/ operations/activities can be predefined), there are plenty of modeling techniques, notations and tools that can help in this undertaking. These techniques, however, are of little use for discovering requirements for support of non-workflowable processes in which the information artifacts created in the process (e.g. reports, lecture slides, budget documents) are of more importance than the flow of tasks/operations/activities. Other types of techniques, notations and tools are required in this case. This paper reports on a project of using a data-centric modeling approach supported by a computerized tool in RE. The goal of the project was to test whether the approach could be useful for the task of discovering requirements on a computerized system/service supporting the process, and which and how much of requirements could be captured using it. The process used in the test is a process of course preparation in the authors’ own department. The paper reports on the environment in which the project has been conducted, results achieved, and lessons learned.

  • 41.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Rogers, David
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    YASQLT – Yet Another SQL Tutor: A Pragmatic Approach2016Ingår i: Advances in Conceptual Modeling: ER 2016 Workshops, AHA, MoBiD, MORE-BI, MReBA, QMMQ, SCME, and WM2SP, Gifu, Japan, November 14–17, 2016, Proceedings / [ed] Sebastian Link, Juan C. Trujillo, Springer, 2016, s. 197-206Konferensbidrag (Refereegranskat)
    Abstract [en]

    The paper describes an ongoing project of creating an automated assessment tool to help novice students learning SQL in a frame of an introductory database course. In difference to other tools of this kind, the project has chosen a pragmatic approach of focusing on catching common semantic errors, leaving syntax control to professional DBMS. Using agile system development, the project successfully completed two iterations, both of which were tested in practice with satisfactory results. The students appreciated the tool and would like to have similar tools for other subjects, including Relational Algebra, and Conceptual Modeling. The latter is planned for implementation in the near future. The tool is considered to be appropriate for Learning by Failure in the situation of large size classes and short courses.

  • 42.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Schmidt, Rainer
    Preface2016Ingår i: Enterprise, Business-Process and Information Systems Modeling: 17th International Conference, BPMDS 2016, 21st International Conference, EMMSAD 2016, Held at CAiSE 2016, Ljubljana, Slovenia, June 13-14,2016, Proceedings / [ed] Rainer Schmidt, Wided Guédria, Ilia Bider, Sérgio Guerreiro, 2016, s. V-VIKonferensbidrag (Övrigt vetenskapligt)
  • 43.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Söderberg, Oscar
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Becoming Agile in a Non-disruptive Way: Is It Possible?2016Ingår i: Proceedings of the 18th International Conference on Enterprise Information Systems / [ed] Slimane Hammoudi, Leszek Maciaszek, Michele M. Missikoff, Olivier Camp, José Cordeiro, SciTePress, 2016, Vol. 1, s. 294-305Konferensbidrag (Refereegranskat)
    Abstract [en]

    Due to the increasing popularity of Agile Software Development (ASD), more software development teams are planning to transit to ASD. As ASD substantially differs from the traditional Software Development (TSD), there are a number of issues and challenges that needs to be overcome when transiting to ASD. One of the most difficult challenges here is acquiring an agile “mindset”. The question arises whether it is possible to acquire this mindset with the minimum disruption of an already established TSD process. The paper tries to answer this question by developing a non-disruptive method of transition to ASD, while using a knowledge transformation perspective to identify the main features of ASD mindset and how it differs from the one of TSD. To map the current mindset and plan the movement to the mindset that is more agile, the paper suggests using a process modelling technique that considers the development process as a socio-technical system with components that correspond to the pha ses of the development process. The method suggested in the paper has been designed in connection to a business case of a development team interested to transit to agility in a non-disruptive manner.

  • 44.
    Bider, Ilia
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Söderberg, Oscar
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Moving towards Agility in an Ordered Fashion2017Ingår i: Enterprise Information Systems: Revised Selected Papers / [ed] Slimane Hammoudi, Leszek A. Maciaszek, Michele M. Missikoff, Olivier Camp, José Cordeiro, Springer, 2017, s. 175-199Konferensbidrag (Refereegranskat)
    Abstract [en]

    The paper suggests a new method of transiting from Traditional Software Development (TSD) to Agile Software Development (ASD) called non-disruptive transition. The novelty of the method consists of allowing to complete the major transition steps to the agile “mindset” while remaining in the frame of an already established TSD process. The method is being developed using a knowledge transformation perspective to identify the main features of ASD mindset and how it differs from the one of TSD. More specifically, it uses a version of Nonako’s SECI model to represent software development. To analyze the current mindset and plan the movement to the mindset that is more agile, the paper suggests using a process modelling technique that considers the software development process as a complex socio-technical system. The paper also discusses external conditions that might hinder going all the way to becoming agile and require the transition to stop, and how to become agile while developing complex systems.

  • 45.
    Elias, Mturi
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Johannesson, Paul
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Using Fractal Process-Asset Model to Design the Process Architecture of an Enterprise: experience Report2014Ingår i: Enterprise, Business-Process and Information Systems Modeling: 15th International Conference, BPMDS 2014, 19th International Conference, EMMSAD 2014, Held at CAiSE 2014, Thessaloniki, Greece, June 16-17, 2014 : proceedings / [ed] Ilia Bider, Berlin: Springer, 2014, s. 287-301Konferensbidrag (Refereegranskat)
    Abstract [en]

    The Fractal Process-Asset (FPA) model has been proposed as an approach for identifying business processes and defining relationships between them in an enterprise. This paper reports on a project of applying the model in a Higher Education Institution enterprise. The goal of this project is twofold. One is to design a process architecture that provides a holistic view on the major business processes and their interconnections in the department to be used for business planning and development. Second is to test whether the FPA model is suitable for creating a holistic view on the major business processes and their interconnections in an enterprise. The FPA model has been applied and evaluated by business domain experts in a frame of a real organization—department of Computer and System Sciences, Stockholm University. The results show that the FPA model is understandable and suitable for creating a holistic view on the major business processes in an enterprise and their interconnections. The educational processes architecture produced is understandable and can be used for business planning and development. Though the study has been conducted only in one organization, there is a likelihood that the results achieved are of general nature.

  • 46.
    Henkel, Martin
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Capability-based Business Model Transformation2014Ingår i: Advanced Information Systems Engineering Workshops: CAiSE 2014 International Workshops, Thessaloniki, Greece, June 16-20, 2014. Proceedings, Heidelberg: Springer , 2014, s. 88-99Konferensbidrag (Refereegranskat)
    Abstract [en]

    Any organization in subject of changes in the environment, or having the desire to improve, needs to change their processes, personnel and their use of resources. Changes, may they be called for by external threats or opportunities or internal strengths or weaknesses, take their departure in an organizations existing capabilities. To support change, there is thus a fundamental need to understand and analyse an organizations capabilities in order to perform changes. In this paper we present an approach to support organizational change by the use of a capability based recursive analysis, and a set of improvement patterns. The recursive analysis is based on resource types, and capability sub-types. We illustrate the approach by using several examples taken from the industry

  • 47.
    Henkel, Martin
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Mårtensson, Filip
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Zainali, Martin
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Reusing Cases for Teaching Enterprise Modelling – Feasibility Study and Reality Check2017Ingår i: SCME-iStarT 2017: Symposium on Conceptual Modeling Education and the iStarT Workshop: Proceedings / [ed] Xavier Franch, Monique Snoeck, Renata Guizzardi, Ivan Jureta, CEUR-WS.org , 2017, s. 4-14Konferensbidrag (Refereegranskat)
    Abstract [en]

    Using case–based learning when teaching enterprise modeling could provide the realism needed for students to understand the complexity of a real modeling situation. This realism could be enhanced further by having case material presented in the form similar to what is found in modeling practice, such as recorded interviews and internal and external documents. However, creating this kind of material may be costly, thus there is an interest in reusing case material in several courses. In this paper, the issue of reusing case material is examined from two angles. Firstly, a feasibility study has been completed based on an example where existing multi-media material created for one course, potentially, could be reused in other courses. In the feasibility study interviews with teachers has been carried out, resulting in a set of identified opportunities and challenges for reusing case material. Secondly, these challenges and opportunities were compared and discussed in the light of actual experience where case material has been reused in three different courses.

  • 48.
    Jalali, Amin
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Towards Aspect Oriented Adaptive Case Management2014Ingår i: IEEE 18th International Enterprise Distributed Object Computing Conference: Workshops and Demonstrations, IEEE Computer Society, 2014, s. 143-151Konferensbidrag (Refereegranskat)
    Abstract [en]

    Separation of concerns has long been an important strategy in the software systems development to cope with the complexity embedded in such systems. The same type of concerns, like security concerns, is often repeated in many modules of a system, which hinders the consistency, re-usability, change and maintenance of the system. Aspect orientation aims to separate and encapsulate these concerns to solve the complexity problem. This paper introduces the use of aspect orientation for case and adaptive case management through changing the rules that govern business processes on the fly. It introduces a taxonomy of such rules based on the declarative workflows approach. It also shows how so-called form-based case management systems could be extended to support aspect orientation to reduce the complexity problem.

  • 49.
    Johannesson, Paul
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Perjons, Erik
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    What are the siblings of design science research?2013Ingår i: Electronic Proceedings ADWI Workshop - 2013, 2013Konferensbidrag (Refereegranskat)
    Abstract [en]

    There is no common agreement on how to characterize and positioning design science research. This makes it difficult for design science researchers to communicate the ideas of design science research to students, young researchers, and researchers outside the design science research community. In this paper, we present an approach for supporting the positioning of design science research in respect to key notions such as social science, research strategies, practice research, and action research. The approach is based on Wittgenstein’s notion of family resemblance, and the question addressed in the paper is: What are the siblings to design science research? Four sibling groups are presented, and the paper suggests how design science research can be compared and contrasted to its siblings within these groups.

  • 50.
    Koutsopoulos, Georgios
    et al.
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Bider, Ilia
    Stockholms universitet, Samhällsvetenskapliga fakulteten, Institutionen för data- och systemvetenskap.
    Teaching and Learning State-Oriented Business Process Modeling. Experience Report2017Ingår i: Enterprise, Business-Process and Information Systems Modeling: Proceedings / [ed] Iris Reinhartz-Berger, Jens Gulden, Selmin Nurcan, Wided Guédria, Palash Bera, Springer, 2017, s. 171-185Konferensbidrag (Refereegranskat)
    Abstract [en]

    Though experience on teaching and learning workflow-based business process modeling exists and is partly documented, this is not true for other types of business process modeling. Even if such experience exists, it is not documented in research publications devoted to process modeling or BPM education. This paper tries to fill the gap by reporting on experience of teaching and learning state-oriented business process modeling, which does not belong to the mainstream. The report gives both the teacher’s and learner’s perspective from a course where state-oriented process modeling was in the focus. The material is partly based on the reflections from the authors, one of whom is a learner, and the other - a teacher, and partly – on an investigation of opinions of other learners via interviews and a small-scale survey. The paper considers difficulties of teaching/learning state-oriented modeling, of which some does not exist for other types of process modeling, and gives suggestions on how they can be overcome.

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