Ändra sökning
Avgränsa sökresultatet
1234567 1 - 50 av 747
RefereraExporteraLänk till träfflistan
Permanent länk
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annat format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annat språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
Träffar per sida
  • 5
  • 10
  • 20
  • 50
  • 100
  • 250
Sortering
  • Standard (Relevans)
  • Författare A-Ö
  • Författare Ö-A
  • Titel A-Ö
  • Titel Ö-A
  • Publikationstyp A-Ö
  • Publikationstyp Ö-A
  • Äldst först
  • Nyast först
  • Skapad (Äldst först)
  • Skapad (Nyast först)
  • Senast uppdaterad (Äldst först)
  • Senast uppdaterad (Nyast först)
  • Standard (Relevans)
  • Författare A-Ö
  • Författare Ö-A
  • Titel A-Ö
  • Titel Ö-A
  • Publikationstyp A-Ö
  • Publikationstyp Ö-A
  • Äldst först
  • Nyast först
  • Skapad (Äldst först)
  • Skapad (Nyast först)
  • Senast uppdaterad (Äldst först)
  • Senast uppdaterad (Nyast först)
Markera
Maxantalet träffar du kan exportera från sökgränssnittet är 250. Vid större uttag använd dig av utsökningar.
  • 1.
    Abelli, Björn
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Directing and Enacting the Information System2007Ingår i: Advances in Information Systems Development - New Methods and Practice for the Networked Society. / [ed] W Wojtkowski, W. G. Wojtkowski, J. Zupancic, G. Magyar, G. Knapp, Springer US , 2007, 13-23 s.Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 2.
    Abelli, Björn
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    On Stage! Playwriting, Directing and Enacting the Informing Processes2007Doktorsavhandling, monografi (Övrigt vetenskapligt)
  • 3. Abrahamsson, Agneta
    et al.
    Vibeke, Bing
    Löfström, Mikael
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Familjecentraler i Västra Götaland2009Rapport (Övrigt vetenskapligt)
  • 4. Adolfsson, Petra
    et al.
    Solli, Rolf
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Demediuk, Peter
    Medborgarbudget: erfarenheter från tre svenska pilotkommuner2012Rapport (Övrigt vetenskapligt)
    Abstract [sv]

    I denna rapport beskrivs och diskuteras erfarenheterna av att arbeta med medborgarbudget i tre svenska pilotkommuner. De tre kommunerna deltog år 2008–2011 i ett nätverk som initierades av Sveriges kommuner och lands- ting (SKL) med fokus på att stötta ett införande av medborgarbudget som en del i kommunernas beslutsprocesser. I rapporten presenteras en modell som kan utgöra ett stöd för att visa och analysera vilka dimensioner som kan vara väsentliga att uppmärksamma i ett initiativ för att införa medborgarbudget som del i kommuners arbete. En redogörelse för kommunernas arbete och val kring initiativ med att införa medborgarbudget ges. I fokus för kommunernas intresse för med- borgarbudget har främst demokrati och delaktighet för medborgare stått. Initiativen hade vid nätverkets avslutning nått en begränsad grupp av med- verkande personer i pilotkommunerna. De aktiviteter som medborgarbud- getprojekten lett till hade dock i flera fall nått en större mängd medborgare än de som var direkt involverande i förslags- och röstningsförfarande, då projekten ofta resulterade i evenemang eller mindre byggprojekt som nådde en bredare publik.

  • 5. Ahlberger, Christer
    et al.
    Strömberg, Lars G.Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    The figure in the Coat of Arms of the University Collge of Borås2007Samlingsverk (redaktörskap) (Övrigt vetenskapligt)
  • 6.
    Ahlsén, Elisabeth
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Wengelin, Åsa
    Aphasia and text writing2009Ingår i: International journal of language and communication disorders, ISSN 1368-2822, E-ISSN 1460-6984, Vol. 28, nr 1Artikel i tidskrift (Refereegranskat)
  • 7.
    Albinsson, Lars
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Citizens´ services: Nordic and Baltic research needs2009Rapport (Övrigt vetenskapligt)
    Abstract [en]

    What are the key issues in citizen-centric service development that research should address? People engaged in the development of services for citizens, both public and private, in six countries – Iceland, Sweden, Lithuania, Norway, Estonia and Latvia – have participated in half-day workshops during 2008-2009 to discuss the challenges research projects should take on, which output is needed and how to conduct them in order to better help service developers. This work has been a key part of the project “Citizens’ services – Turning Public Private outside in”. In general, the situation in the six countries is very similar and key findings include: • The need to improve cross- and inter-organizational service development. There are too many “silos”. • The need to better engage citizens in service design, to increase the use and effectiveness of services. • The need for more collaborative research projects with researchers, and public and private service developers in an action-oriented and experimental mode.

  • 8.
    Albinsson, Lars
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Det som inte går att ta på2010Ingår i: Intangible Artifacts - Handbok för samhällsutvecklare, Vol. 1, nr 1, 4-5 s.Artikel i tidskrift (Övrig (populärvetenskap, debatt, mm))
    Abstract [sv]

    Introduktion till området design av "intangible artifacts"

  • 9.
    Albinsson, Lars
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Framtidens stad formas med hjälp av berättelser2010Ingår i: Intangible Artifacts - Handbok för samhällsutvecklare, Vol. 1, nr 1, 6-9 s.Artikel i tidskrift (Övrig (populärvetenskap, debatt, mm))
    Abstract [sv]

    Beskrivning av co-design processen för att flytta Malmberget i projekt Nya Gällivare

  • 10.
    Albinsson, Lars
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Från City-Move Interdesign till Nya Gällivare2009Ingår i: Om att flytta en stad, SVID , 2009, 77-79 s.Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [sv]

    Beskriving av starten av projekt Nya Gällivare, som skall planera Gällivare och Malmberget för gruvans expansion in i samhället

  • 11.
    Albinsson, Lars
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Curtin, Gregory
    Forsgren, Olov
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Wall, Maria
    Creating and Sustaining Successful Knowledge Management in Purposeful Communities2007Konferensbidrag (Refereegranskat)
  • 12.
    Albinsson, Lars
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Curtin, Gregory
    Forsgren, Olov
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Wall, Maria
    Creating and sustaining successful knowledge management in purposeful communities: summary of key experiences from pioneers2008Ingår i: Systems research and behavioral science, ISSN 1092-7026, E-ISSN 1099-1743, Vol. 25, nr 5, 615-626 s.Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Based on research organized as a number of workshops, case studies and interviews with experienced practitioners as well as academics, we present in this report the most important findings on how to create and sustain successful knowledge management in a community environment. The cases, workshops and interviews deal specifically with the Microsoft Solutions Sharing Network (SSN) program, but the findings, conclusions and preliminary recommendations can be applied more generally to the development of any knowledge management community. A key conclusion is that the bulk of efforts toward creating successful knowledge management communities focus oil less technical, or softer aspects like leadership, culture, social settings and value of participation. However, these are essential, but not sufficient, ingredients for success. Technical issues, issues regarding development and customization of the tools used to facilitate knowledge management (for example, the SSN web portal), and emerging legal issues surrounding the sharing of intellectual property UP) may be perceived as somewhat less important to the participants, but are nevertheless key factors in the long term success of these communities. It is also concluded that the foundation for successful collaboration is primarily laid in the initial phases of community development. A community must make a positive impression oil its participants from the very beginning because most people will not give it a second chance. In this report we have highlighted three important areas to consider when establishing portals for knowledge management: Leadership, Purpose and Process/Infrastructure. A leadership with high credibility in the subject is needed to lead the participants in the right direction, manage the cultural processes and to make sure that relevant content can be found. Initially it is the content that brings people to a specific community. Thus, there has to be some common purpose that not only needs to be in congruence with the professional role of the participants but also be inspiring for them as well. Additionally, the community should have some sort of process that the participants can understand and suits the way they would like to interact. Face-to-face meetings and networking activities create trust which is important to get the process started. Language, IT platform, support and rules governing the contribution, creation and sharing of 'knowledge' for the community are other concerns that need to be considered within the process. Copyright (c) 2009 John Wiley & Sons, Ltd.

  • 13.
    Albinsson, Lars
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Curtin, Gregory
    Forsgren, Olov
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Wall, Maria
    The community Triangle- Success factors for leading Purposeful communities2007Konferensbidrag (Refereegranskat)
  • 14.
    Albinsson, Lars
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Forsgren, Olov
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Co-Design: An approach to border crossing, Network broadband Innovation2008Rapport (Övrigt vetenskapligt)
  • 15.
    Albinsson, Lars
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Forsgren, Olov
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Lind, Mikael
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Towards a Co-Design Approach for Open Innovation2008Konferensbidrag (Övrigt vetenskapligt)
  • 16.
    Albinsson, Lars
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Lind, Mikael
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Forsgren, Olov
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Co-Design: An approach to border crossing, Network Innovation2007Ingår i: Expanding the Knowledge Economy: Issues, Applications, Case Studies. Volume 4, Part 1. / [ed] Paul Cunningham, Miriam Cunningham, IOS Press , 2007, 977-983 s.Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 17.
    Albinsson, Lars
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Lind, Mikael
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Forsgren, Olov
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Ozan, Håkan
    Turning the Internet Around: e-Me: The Students Ideal e-Service2006Konferensbidrag (Refereegranskat)
    Abstract [en]

    Today students, as many other groups of citizens, are offered, indeed required to use, a rapidly increasing number of e-Services. They range from school and course sites to interactions with authorities as well as companies offering student discounts. This paper reports on a pioneering project in Sweden with a radical approach to this, namely to issue the student with a electronic assistant, an e-Me, that schools, authorities and companies are required to address when interacting with the student. A larger number of students and partners, universities, companies and authorities, have been engaged in the design of such an e-Me. It might be thought of as turning the internet around – rather than having students keep track of sites, they will have to come to the students and interact with them in the way specified by them.

  • 18.
    Allwood, Jens
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Lenzen, Manuela (Redaktör)
    Knoblich, Günther (Redaktör)
    Dimensions of embodied communication: towards a typology of embodied communication2008Ingår i: Embodied communication in humans and machines, Oxford University Press, 2008Kapitel i bok, del av antologi (Refereegranskat)
  • 19.
    Allwood, Jens
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Multimodal Corpora2008Ingår i: Corpus Linguistics. An International Handbook, 207-225 s.Artikel i tidskrift (Refereegranskat)
  • 20.
    Allwood, Jens
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Ahlsén, Elisabeth
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Multimodal Intercultural Interaction and Communication Technology: A conceptual framework for designing and evaluating Multimodal Intercultural Communicators2009Ingår i: Multimodal Corpora, Springer , 2009Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 21.
    Allwood, Jens
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Boholm, Max
    Repeated head movements, their function and relation to speech2010Ingår i: In Proceedings of the Workshop on Multimodal Corpora: Advances in Capturing, Coding and Analyzing Multimodality (MMC2010), Valetta, Malta May 18 / [ed] M. Kipp, J. C. Martin, P. Paggio, D. Heylen, D. Tapias, 2010Konferensbidrag (Refereegranskat)
  • 22.
    Allwood, Jens
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Grammer, Karl
    Kopp, Stefan
    Ahlsén, Elisabeth
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Stocksmeier, Thorsten
    Modeling embodied feedback with virtual humans2008Ingår i: Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349, Vol. 4930/2008Artikel i tidskrift (Refereegranskat)
  • 23.
    Allwood, Jens
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Hammarström, Harald
    Hendrikse, Andries
    Ngcobo, Mtholeni N.
    Nomdebevana, Nozibele
    Pretorius, Laurette
    van der Merwe, Mac
    Work on Spoken (Multimodal) Language Corpora in South Africa2010Konferensbidrag (Refereegranskat)
    Abstract [en]

    This paper describes past, ongoing and planned work on the collection and transcription of spoken language samples for all the South African official languages and as part of this the training of researchers in corpus linguistic research skills. More specifically the work has involved (and still involves) establishing an international corpus linguistic network linked to a network hub at a UNISA website and the development of research tools, a corpus research guide and workbook for multimodal communication and spoken language corpus research. As an example of the work we are doing and hope to do more of in the future, we present a small pilot study of the influence of English and Afrikaans on the 100 most frequent words in spoken Xhosa as this is evidenced in the corpus of spoken interaction we have gathered so far. Other planned work, besides work on spoken language phenomena, involves comparison of spoken and written language and work on communicative body movements (gestures) and their relation to speech.

  • 24.
    Allwood, Jens
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Hendrikse, A.P.
    Ahlsén, Elisabeth
    Words and alternative basic units for linguistic analysis2010Ingår i: In Linguistic Theory and Raw Sound / [ed] P. J. Henrichsen, Samfundslitteratur, Copenhagen , 2010, 9-26 s.Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 25.
    Allwood, Jens
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Jokinen, Kristiina
    Hesitation in Intercultural Communication: Some Observations and Analyses on Interpreting Shoulder Shrugging2010Ingår i: Computing and Communication: Lecture Notes in Computer Science, (LNCS) / [ed] T. Ishida, Springer , 2010, 55-70 s.Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [en]

    This paper concerns the different ways in which hesitation, and hesitation related phenomena like uncertainty, doubt and other phenomena where lack of knowledge is involved are expressed in different cultures. The paper focuses especially on shoulder shrugging as a signal of hesitation or uncertainty, and starts from the observation that shoulder shrugging has different interpretations depending on the interlocutor’s cultural background. It is not commonly used in Eastern cultures while in Western cultures it is a sign of uncertainty and ignorance. The paper reports a small study on the differences in interpretation of a particular video tape gesture, and draws some preliminary conclusions of how this affects intercultural communication between human interlocutors and between humans and conversational agents.

  • 26.
    Allwood, Jens
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Kopp, Stefan
    Grammer, Karl
    Ahlsén, Elisabeth
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Oberzaucher, Elizabeth
    Koppensteiner, Markus
    The analysis of embodied communicative feedback in multimodal corpora: a prerequisite for behavior simulation2008Ingår i: Language resources and evaluation, ISSN 1574-020X, E-ISSN 1574-0218, Vol. 41, nr 3-4, 255-272 s.Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Communicative feedback refers to unobtrusive (usually short) vocal or bodily expressions whereby a recipient of information can inform a contributor of information about whether he/she is able and willing to communicate, perceive the information, and understand the information. This paper provides a theory for embodied communicative feedback, describing the different dimensions and features involved. It also provides a corpus analysis part, describing a first data coding and analysis method geared to find the features postulated by the theory. The corpus analysis part describes different methods and statistical procedures and discusses their applicability and the possible insights gained with these methods.

  • 27.
    Allwood, Jens
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Yavada, Yogendra P
    Hardie, Andres
    Lohani, R R
    Rhegmi, Bhim
    Gurung, S
    Gurung, A
    McEnery, Tony
    Hall, Pat
    Construction and annotation of a corpus of contemporary Nepali2008Ingår i: Corpora, ISSN 1749-5032, E-ISSN 1755-1676, Vol. 3, nr 2, 213-225 s.Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In this paper, we describe the construction of the 14-million-word Nepali National Corpus (NNC). This corpus includes both spoken and written data, the latter incorporating a Nepali match for FLOB and a broader collection of text. Additional resources within the NNC include parallel data (English–Nepali and Nepali–English) and a speech corpus. The NNC is encoded as Unicode text and marked up in CES-compatible XML. The whole corpus is also annotated with part-of-speech tags. We describe the process of devising a tagset and retraining tagger software for the Nepali language, for which there were no existing corpus resources. Finally, we explore some present and future applications of the corpus, including lexicography, NLP, and grammatical research.

  • 28.
    Alm, Håkan
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Culture Shock in Bangkok: Little anecdotes from Bangkok and Thailand2000Övrigt (Övrigt vetenskapligt)
  • 29.
    Alm, Håkan
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Self Services and Disservices: Improving Avatars with Co-Design2014Doktorsavhandling, monografi (Övrigt vetenskapligt)
    Abstract [en]

    Corporations and government agencies that use Avatars claim there are substantial benefits for using them in their respective organizations; including 24/7 service availability, quick answers without a phone queue, and improved consistency in the responses provided. “There are also potential cost savings by having an Avatar answering questions compared to using personnel” (Lind and Salomonson, 2006). However, these benefits may not be great enough as the lack of possible human communication may lead to alienation between individuals and organisations. Furthermore, a robot may “miss out” on business opportunities that a human would act on. A robot will not hear and understand nuances in speech, with the risk that a potentially problematic situation may not be adequately resolved, leading to dissatisfaction with products and services delivered. Many companies measure the satisfaction with Avatars by analysing question and answer logs to see if the Avatar appears to give satisfactory answers. Few of these companies have actually asked their customers (e.g. IKEA and SAS until recently) what they really feel about the quality of the answers they receive. User Centered Design, Participatory Design and other methods are the preferred ways of developing such systems, but these do not include all stakeholders. This thesis addresses this exclusion of all stakeholders by applying a co-design research approach for developing avatars for e-Services. Case studies from Mark Municipality, Sweden and Scandinavian Airlines Systems (SAS) are presented in this thesis showing how improvements of service quality aspects with Avatars can be managed by applying a four-step Co-Design research approach. From the first step of Co-Design, through interviews, log analysis and a channel survey, findings show that the failed dialogues with Avatars Eva (SAS) and Elin (Mark) are mainly concerned with five factors: interactivity; dialogue capability; consistency; knowledge; and synonyms. In the second step of carrying out customer workshops, a number of ideal scenarios are suggested for the Avatars to perform better. In the third step, SAS decision makers decided to implement the first three scenarios: Eva’s synonyms, knowledge and consistency. Mark decision makers decided to shut down their Avatar Elin, as they did not believe they had the necessary resources. In the fourth step, another channel survey was carried out for SAS as well as a new log analysis in order to know the impact of the redevelopment of the above three scenarios. An important result of the study was that the company adopted the continuous use of Co-Design as an approach to continuous improvement of the service quality performed by the Avatar Eva. This, for example, led to an increase of 14 percentage points on the users overall satisfaction level. The results also open a new set of questions framing the relation and transformation between Co-Design as a research approach for knowledge creation and Co-Design as a method for innovation and service quality improvements. This thesis also presents an Extended Co-Design Model, which illustrates how Co-Design inspires SAS staff. In addition, the staff of the supplier of the Avatar use it for other functions within and without SAS.

  • 30.
    Alm, Håkan
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Forsgren, Olov
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Successful use of avatar/e-services: powerful, but needs a knowledge manager with proper methods2011Konferensbidrag (Refereegranskat)
    Abstract [en]

    In this paper we are presenting some theoretical background, some practical applications and some future scenarios of the use of the human being as a metaphor for design and implementation of e-services/avatars. The main conclusion is that e-services/avatars technology is a powerful concept but without a new profession as knowledge manager in the background, there’s a big risk for failure. We are also presenting a co-design model as a tool for the knowledge manager.

  • 31.
    Alm, Håkan
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Forsgren, Olov
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Johansson, Torbjörn
    Göbel, Hannes
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    X-services: eXtended avatar-services with integrated human – driven knowledge management – a new service galaxy2011Konferensbidrag (Refereegranskat)
  • 32.
    Alm, Håkan
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Janecek, Paul
    Forsgren, Olov
    Co-design Research and Business Development: Case of Scandinavian Airlines (SAS)2014Ingår i: Systemic Practice and Action Research, ISSN 1094-429X, E-ISSN 1573-9295, Vol. 27, nr 5, 465-483 s.Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The Co-design practices are carried out in different fields of studies. Some of the key advocates of Co-design originate from business. In this study the four steps of Co-design approach is applied. From the first step of Co-design, through interviews, log analysis and a channel survey, findings show that the failed dialogues with Avatar Eva are mainly concerned with five factors: interactivity; dialogue capability; consistency; knowledge; and synonyms. In the second step, carrying out customer workshops, we suggested ten ideal scenarios for Avatar Eva to perform better. In the third step, SAS decision makers decided to implement the first three scenarios: Eva’s synonyms; knowledge and Eva’s consistency. In the fourth step, another channel survey was carried out as well as a new log analysis to know the impact of the redevelopment above three scenarios. An important result of the study was that the company adopted a continuous use of Co-design as an approach of continuous improvement of the service quality performed by the Avatar Eva. It also opens a new set of questions framing the relation and transformation between Co-design as a research approach for knowledge creation and Co-design as a method for innovation and service quality improvements. The study presents an Extended Co-design Model, which illustrates how the Co-design inspires staff to use it for other functions within and without the SAS.

  • 33.
    Alm, Håkan
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Lind, Mikael
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Salomonson, Nicklas
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Brems, Mikael
    Guth, Kerstin
    Karlsson, Pia
    Sundhäll, Ralf
    Metod för utveckling av medborgarkontakter i Marks kommun2008Rapport (Övrigt vetenskapligt)
  • 34. Almqvist, Roland
    et al.
    Brorström, Björn
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Jonsson, Leif
    Montin, Stig
    Ramberg, Ulf
    Framgångsrik förändring: ett nationellt kommunforskningsprogram om hantering av förändrade förutsättningar och besvärliga situationer2009Rapport (Övrigt vetenskapligt)
  • 35.
    Andersson, Bo
    et al.
    Lunds Universitet.
    Hedman, Jonas
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Developing m-Services: Lesson Learned from a Developers Perspective2007Konferensbidrag (Refereegranskat)
  • 36. Andersson, Bo
    et al.
    Hedman, Jonas
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Developing M-Services: Lessons Learned From the Developers Perspective.2007Ingår i: Communications of the Association for Information Systems, ISSN 1529-3181, E-ISSN 1529-3181, Vol. 20, nr 38, 605-620 s.Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In recent years the Swedish Police Force (SPF) have encountered greater demands on availability and 24/7 services when dealing with errands that are regarded as low priority compared to regular police work, e.g. collecting tips from the public. One attempt to meet these increasing demands was the development of a mobile communications platform that allowed the public to communicate easily with the SPF using their own mobile phones by sending SMS and MMS. The focus of this paper is on the early phases of development of this m-service, in particular, on the specific technical issues such as interoperability and standards used by the actors on the scene affecting the development of mobile information systems. The learning experiences are as follows: First, mobile communication platforms have a large potential for contributing to the field of emergency management information systems since they can be based on open and nationally accepted standards. Second, global and national standards for sending multimedia messages are not always truly standardized. Operators and mobile phone manufacturers make minor alterations and interpretations of the standard and thereby some of the benefits found in standards disappear. Third, when developing mobile information systems we suggest and recommend that the analysis phase should be enhanced compared to traditional system development, and it should address the interoperability between mobile phones on one hand and operators on the other hand.

  • 37.
    Andersson, Bo
    et al.
    Lunds Universitet.
    Hedman, Jonas
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Diffusion of Advanced Mobile Services: A Survey of Large Swedish Firms2007Konferensbidrag (Refereegranskat)
  • 38. Andersson, Bo
    et al.
    Hedman, Jonas
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Lind, Mikael
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    The Adoption of Advanced Mobile Services2007Ingår i: Expanding the Knowledge Economy: Issues, Applications, Case Studies. Volume 4, Part 1. / [ed] Paul Cunningham, Miriam Cunningham, IOS Press , 2007, 1508-1514 s.Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 39. Andersson, Johanna
    et al.
    Löfström, Mikael
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Bihari Axelsson, Susanna
    Axelsson, Runo
    Actor or arena: Contrasting translations of a law on interorganizational integration2012Ingår i: Journal of Health Organisation & Management, ISSN 1477-7266, E-ISSN 1758-7247, Vol. 26, nr 6, 778-793 s.Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – A Swedish framework law has enabled integration between public agencies in vocational rehabilitation. With the support of this law, coordination associations can be formed to fund and organize joint activities. The purpose of this study is to describe and analyze how the law has been interpreted and translated into local coordination associations and how local institutional logics have developed to guide the organization of these associations. Design/methodology/approach – Data was collected through observations of meetings within two coordination associations and supplemented with documents. The material was analyzed by compilation and examination of data from field notes, whereupon the most important aspects were crystallized and framed with institutional organization theory. Findings – Two different translations of the law were seen in the associations studied: the association as an independent actor, and as an arena for its member organizations. Two subsequent institutional logics have developed, influencing decisions on autonomy, objectives and rationality for initiating and organizing in the two associations and their activities. The institutional logics are circular, further enhancing the different translations creating different forms of integration. Research implications/limitations – Both forms of integration are legitimate, but the different translations have created integration with different degrees of autonomy in relation to the member organizations. Only a long-term analysis can show whether one form of integration is more functional than the other. Originality/value – This article is based on an extensive material providing insights into a form of interorganizational integration which has been scarcely researched. The findings show how different translations can influence the integration of welfare services.

  • 40. Andersson, Magnus
    et al.
    Hjalmarsson, Anders
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Avital, Michel
    Peer-to-Peer Service Sharing Platforms: Driving Share and Share Alike on a Mass-Scale2013Konferensbidrag (Refereegranskat)
    Abstract [en]

    The sharing economy has been growing continuously in the last decade thanks to the proliferation of internet-based platforms that allow people to disintermediate the traditional commercial channels and to share excess resources and trade with one another effectively at a reasonably low transaction cost. Whereas early peer-to-peer platforms were designed to enable file sharing and goods trading, we recently witness the emergence of a new breed of peer-to-peer platforms that are designed for ordinary service sharing. Ordinary services entail in tangible provisions and are defined as an economic activity that generates immaterial benefits and does not result in ownership of material goods. Based on a structured analysis of 41 internet-based rideshare platforms, we explore and layout the unique characteristics of peer-to-peer service sharing platforms based on three distinct temporal patterns that entail specific consequences for platform use as well as provide insights about their overall design imperative.

  • 41. Andersson, Magnus
    et al.
    Lindgren, Rikard
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Inscribing Interpretive Flexibility of Context Data in Ubiquitous Computing Environments: An Action Research Study of Vertical Standard Development.2009Ingår i: International Journal of Advanced Pervasive and Ubiquitous Computing, ISSN 1937-965X, E-ISSN 1937-9668, Vol. 1, nr 2, 1079-1097 s.Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Ubiquitous computing environments grant organizations a multitude of dynamic context data emanating from embedded and mobile components. Such data may enhance organizations’ understanding of the different contexts in which they act. However, extant IS literature indicates that the utility of context data is frequently hampered by a priori interpretations of context embodied within the acquiring technologies themselves. Building on a 5-year canonical action research study within the Swedish transport industry, this paper reports an attempt to shift the locus of interpretation of context data by rearranging an assemblage of embedded, mobile, and stationary technologies. This was done by developing a vertical standard as a means to inscribe interpretive flexibility of context data. With the objective to extend the current understanding of how to enable cross-organizational access to reinterpretable context data, the paper contributes with an analysis of existing design requirements for context-aware ecosystems. This analysis reveals the complexity of accomplishing collaborative linkages between socio-technical elements in ubiquitous computing environments, and highlights important implications for research and practice.

  • 42.
    Andersson, R.
    et al.
    Högskolan i Borås, Institutionen Ingenjörshögskolan.
    Ottosson, T.
    Högskolan i Borås, Verksamhetsstöd. Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Larsson, J.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    A Case Study: A quality approach to managing supply chain risks.2007Konferensbidrag (Övrigt vetenskapligt)
  • 43.
    Andersson, Roy
    et al.
    Högskolan i Borås, Institutionen Ingenjörshögskolan.
    Månsson, Bo
    Högskolan i Borås, Institutionen Ingenjörshögskolan.
    Yar Hamidi, Daniel
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Resilience in the supply and demand chain a new management strategy2012Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    The length and complexity of the supply chain tend to increase, rather than diminish, thereby making the supply chain riskier and less predictable and, hence, more vulnerable. At the same time, customers are becoming increasingly demanding. The challenge to businesses today is to create a resilient supply chain in order to manage and mitigate risk and vulnerability. The purpose of this paper is to describe the use methods and tolls from quality and logistics can improve supply chain resilience. There are five principles that characterise supply chain resilience: risk management culture, agility, design-and innovation-led organisations, collaboration and spreading and anchoring of the vision, goal, values and methods. Using a combined quality management philosophy, the speed of process could be increased, and the responsiveness and flexibility could be improved, which means quicker response to changes. It has also been indicated that a combined quality management philosophy improves the companies’ resilience, due to their increased agility and strengthened ability to handle variability and risk management. Quality management tools can be very effective in the companies’ efforts to control supply chain risk and to identify risk sources of variation, even outside the focal company.

  • 44. Andersson, Thomas
    et al.
    Tengblad, Stefan
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Medledarskap: Ledarskap som kollektiv initiativförmåga2009Ingår i: Ledarskapsboken / [ed] Sten Jönsson, Lars Strannegård, Liber , 2009, 245-268 s.Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 45. Andersson, Thomas
    et al.
    Tengblad, Stefan
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    When Complexity Meets Culture: New Public Management and the Swedish Police2009Ingår i: Qualitative Research in Accounting & Management/Emerald, ISSN 1176-6093, E-ISSN 1758-7654, Vol. 6, nr 1/2, 41-56 s.Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose: The purpose of this paper is to demonstrate how new public management (NPM) reform from the national level is implemented as practice in a local unit within the police sector in Sweden.Design/methodology/approach: A qualitative case-study approach is applied using semi-structured interviews, participant observations and analysis of documents.Findings: The paper illustrates different kinds of resistance at the organizational level. The dominant form of resistance was found to be cultural distancing. The paper demonstrates a tendency among police officers to deal with a changing and more complex work context by embracing a traditional work role.Research limitations/implications: The paper shows that reforms that add complexity may fail because of potential contradictions and the limited capacity and motivation of employees to deal with the complexity in the manner prescribed by NPM. Practical implications: The paper shows that the popular trend to adopt multi-dimensional forms of control (for instance the balanced-scorecard approach) may fail if there is a lack of consensus about what goals and measurement are important and/or there is a lack of dialogue about how the new goals should be implemented in practice.Originality/value: Research about NPM-reforms in the police sector is rare. The original contribution of this paper is to study NPM-reforms with a focus on the role of complexity in relation to resistance.

  • 46.
    Ankarsjö, Magnus
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Pub-going and Immigration: Two Intriguing Intercultural Problems2000Rapport (Övrigt vetenskapligt)
  • 47.
    Appelkvist, Rolf
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Edberg, Frida
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Malm, Annika
    Högskolan i Borås, Institutionen för Pedagogik.
    Breddad rekrytering och breddat deltagande: underlag för handlingsplan2012Rapport (Övrigt vetenskapligt)
    Abstract [en]

    Since 2001 the Swedish Higher Education institutions have been required by the government to produce action plans for widened recruitment and widened participation. The current action plan for the University of Borås covers the years 2009-2012. In 2010 the University of Borås appointed a committee to prepare a new action plan for widened recruitment and widened participation. This committee was complemented by an Advisory Board. Both the Committee and the Advisory Board have taken a proactive and strategic role in helping to build capacity across the university to widen participation. The Committee and the Advisory Board have been mentored and advised by Professor John Storan, University of East London, who has worked extensively in Sweden and is recognised as a leading expert in widening participation in the UK. In 2011 the Board commissioned an internal data report to broaden its understanding of the profile of students. The report will feed into the new action plan. The Student Union delegate in the Advisory Board, Frida Edberg, was employed to undertake field work on diversity among the students for the report and also explore how these matters were dealt with at the different schools of the university. This work was supervised by Annika Malm, coordinator of the Committee and the Advisory Board, and Rolf Appelkvist. Joint editing with contributions from the Board was a vital part of the process with the final version which has been edited by Rolf Appelkvist. The report covers the following issues: • Students geographical descent • Students ethnical origin/background • Student exchange with other countries • Students social background • Non-completions • Student with disabilities • Gender distributions within the university • Induction activities for new students • Results from the first course/courses • How is the work done at different schools and what can be done – recommendations GEOGRAPHICAL BACKGROUND Most of the students come from the Västra Götalands-region where Borås is situated (figure 1, p. 3). A substantial proportion of the students come from Göteborg, the largest city in the region. There has been a conception at the university that the students from Göteborg mostly come from the suburbs with lower socio-economic status. This seems to be contradicted by the findings (figure 2, p. 4). However the data only tells us from where the students come, not the socio-economic level of each student.   STUDENTS ETHNICAL BACKGROUND Twenty-one percent of the students at the University are either born abroad or have one or two parents with non-Swedish origin (figure 3, p. 5). This is in line with the corresponding proportion in the Swedish population. STUDENT EXCHANGE WITH OTHER COUNTRIES One important part of ethnical diversity is the amount of incoming exchange students and free-movers. One condition for this is that many Swedish students enough chooses to study abroad for a period. However the imbalance in favor of incoming students is quite large (figure 4, p. 6). This means that because of recent regulations from the government the amount of out-going students needs to be increased to make it possible to maintain a high proportion of incoming students. SOCIAL BACKGROUND – PARENTS´ EDUCATIONAL LEVEL There has been a widely shared conception at the University that the students’ socio-economic distribution has been similar to the distribution in the Swedish population. This is changing. Obviously the proportion of students of parents with lower educational background is decreasing while students with parents of higher educational background are increasing in proportion (figure 5, p. 7). Even though the University of Borås still reach a fairly good proportion of students from families with lower educational background, there seems to be a slight tendency that this proportion is getting lower than the national proportion. NON-COMPLETIONS No investigations on the reasons for non-completion have been made at the university as a whole. There are data on this at the national level which indicate gender differences and some schools at the university try to investigate in the matter. STUDENTS WITH FUNCTIONAL DISABILITIES The University works actively to support students with functional disabilities. Student Service at Library and Learning Resources is mainly responsible for this work. Their main task is to support students in order to make them continue and complete their studies. They are thereby especially working with widened participation. Higher Education institutions can get additional funding for pedagogical support to students with functional disabilities, which are confirmed by a medical certification. The number of students that applied for and got extra support is increasing while the number of students who do not apply is decreasing. However support to students with temporary functional disabilities is not covered by this support, each institution has to finance such support within its own budget. GENDER DISTRIBUTION WITHIN THE UNIVERSITY OF BORÅS There is a large imbalance in gender distribution within the university compared to the total Higher Education sector in Sweden. This is largely due to the mix of educational programmes offered at the university. The gender distribution of the specific educational programmes reflects the imbalances within the intended professions in the Swedish society. Gender imbalances are a complex issue at many levels but a Higher Education Institution still has to contribute to influence these in a direction toward less imbalances. In the report the situation at the dominant educational programmes at each school is described. At the School of Health, the School of Textile, the School of Education and Behavioural Science and the School of Library and Information Science female students are dominating while there is a better balance at the School of Business and IT and at the School of Engineering male students are dominating. All schools use students of both sexes in marketing their educational programmes. Small changes in a favoured direction can be noted but the imbalances are still very large. INTRODUCTION ACTIVITIES Before the students begin at the university they get written information about the university and 2011 they also got information about the services offered by Student Service. During the first three weeks of introduction this is supplemented by oral information at several occasions. The first two days at the university and all afternoons during these three weeks are filled with activities whose purpose is to make the students informed about the university, their school and their educational programme but also to further fellowship among the students and with the staff. These activities are managed by the student union. Most educational programmes offer a first course that not only give an introduction to the entire programme but also gives a fair picture of different academic activities that can be expected during the coming studies. Academic writing, study techniques are introduced in many of these courses. The retention rate during these first courses is fairly high except at programmes given as distance studies. CONCLUSIONS AND RECOMMENDATIONS The introductory activities should be considered further as there are students who find some of them not very interesting. A lot of students do not participate, partly because they are commuting, to a large extent from Göteborg. The activities could be broadened to meet the demands of different student groups, not only the traditional young single students. Also the university must continuously evaluate the information given during this period as there always are students not reached by it. Maybe the university and its schools should participate more in the introductory activities. Most students seems to be content with the introductory courses but more emphasis could be put on informing them about how to do when you fail with an assignment, with an exam etc. Maybe a mobile application could be built to make it easier for the newcomer to navigate in their studies. The university could consider following up all non-completions on the first course/courses. A closer co-operation between the schools and Student Service is recommended. The proportion of students from lower educated homes is fairly high at the university but a slight tendency to getting closer to the imbalance in recruiting such students that is common at the large universities can be seen. This needs to be considered continuously. There is a fairly good representation of students with other ethnical backgrounds at the university but this has to be kept up actively, e.g. by language support. Also the university needs to continue its efforts to convince Swedish students to study abroad in countries outside the European Higher Education area to give room for more incoming exchange students. The university could give more education to its staff on functional disabilities in order to prevent prejudice regarding these students´ capabilities. Student Service should keep on sending information in advance about their services offered. Also students with functional disabilities could be offered a possibility to meet with the staff at the centre in advance, even before they know if they have been accepted to their applied for programme or not, all to avoid queuing during the first weeks of the academic year. Alternatively resources of the coordinator for students with functional disabilities could be increased.

  • 48. Ask, Urban
    et al.
    Edström, Anders
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Jönsson, Sten
    Arbetsklimat, kommunikation och konfrontation i utvecklingsprojekt2008Ingår i: Projektliv, villkor för uthållig projektverksamhet / [ed] T Stjernberg, J Söderlund, E Wikström, Studentlitteratur , 2008, 177-195 s.Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 49. Azaneckaite, Aurelija
    et al.
    Cesna, Sarunas
    Mohamed, Hassan
    Reinhalter, Christian
    Martinovski, Bilyana
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    How Much Multiculturality Can a Kingdom Take?2009Ingår i: Proceedings of 16th NIC Conference on Intercultural Communication, Borås, Sweden, 2009Konferensbidrag (Övrigt vetenskapligt)
  • 50.
    Balkow, Jenny
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    In the middle: on sourcing from China and the role of the intermediary2012Doktorsavhandling, monografi (Övrigt vetenskapligt)
    Abstract [en]

    In the past three decades China’s rapid transition from a closed economy to become the factory of the world has astonished economists all over the world. Surveys among sourcing practitioners show that China is the most interesting market for sourcing and research points to lower costs as the main reason. This dissertation is an exploratory study of the role of the intermediary for Swedish small and medium sized enterprises (SMEs) that source from China. Three questions are discussed. The first question concerns why Swedish SMEs choose to source from China. Although costs are a major factor for the companies, it is usually other triggers that cause the change in strategy, such as management interest or pressure from a large customer. The second research question concerns how Swedish SMEs choose to source from China and how the role of the intermediary is related to this process. The study shows that finding a good supplier is not difficult. The companies use informal channels, references and sometimes unorthodox methods such as following the supplier of the raw material to find suppliers that deliver high quality goods. The problem is however to maintain a steady quality and on time delivery which is why intermediaries are introduced late in the relationship. The cases in this study show example of five different intermediated strategies; Direct, Service,Traditional, RepO and FICE/WFOE. The traditional intermediated strategy is the only strategy where there is little or no relation between buyer and supplier, whereas the other four strategies involve different degrees of interaction between all three actors in the dyad; the buyer, the supplier and the intermediary. The third research question concerned the role of the intermediary. The study shows that the respondents are influenced by their structural view on what role the different forms of intermediaries may take. Although the respondents discuss the importance of having a long-term view on the relationship with the supplier they continuously allow intermediaries to enter the relationship on a short-term basis for quality control. These quality control centers (QC) commonly work on a fixed commission based on services that has to be specified. When the buyers are trying to change their strategy to look for an intermediary with higher involvement they usually turn to internal intermediaries (i.e. subsidiaries). When deciding on a long term intermediary the buyer usually looks for competences that supplement their own knowledge – that is Chinese language, good knowledge of the Chinese market but also technological competence. What the western owned intermediaries in China stresses however is the need to find intermediaries to supplement the suppliers’ competences, so that they are able to translate the needs of the buyer’s customer and becomes a physical reminder that they are sent from the buyer. The case of QC, shows that if a company let the relationship with the intermediary develop through interaction they can become just as involved. The study is based on interviews with key informants at Swedish SMEs andat different types of intermediaries in China. The empirical data are presented infive themes developed through an iterative process of theoretical studies anddata collection. The first two themes are directly related to the first tworesearch questions. The third theme focuses on the sourcing process andactivities of four small Swedish design companies. The fourth theme displayshow the intermediaries in China discuss their role. Finally, the fifth theme pictures the supply chain of one focal company at five points in time when they are in the process of changing their supply chain to increase transparency.

1234567 1 - 50 av 747
RefereraExporteraLänk till träfflistan
Permanent länk
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annat format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annat språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf