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Process improvement in a third world organisation: a study from Sub Saharan Africa
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
2001 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

First World improvement theory has been tested in a Third World organisation. A First World improvement process has been defined as a tool for testing. The objective of this thesis is to answer the research question: How does a Third World environment influence the introduction and application of a First World improvement process? The proposed five-stage improvement process was applied in case studies, which examined the Companywide Process, Cement Packing and Quality Control. The conclusion is that a First World improvement process, with only minor changes, can operate successfully in a Third World environment, provided management is truly committed to the concept of improvement.

Place, publisher, year, edition, pages
Luleå: Luleå tekniska universitet, 2001. , 136 p.
Licentiate thesis / Luleå University of Technology, ISSN 1402-1757 ; 2001:24
Research subject
Quality Technology and Management
URN: urn:nbn:se:ltu:diva-25818Local ID: b43e4030-d265-11db-b6e3-000ea68e967bOAI: diva2:998975
Godkänd; 2001; 20070314 (ysko)Available from: 2016-09-30 Created: 2016-09-30Bibliographically approved

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