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In search of innovation: grasping the concept of needs
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Innovation and Design.ORCID iD: 0000-0001-9468-6821
2006 (English)In: International Journal of Technology, Knowledge and Society, ISSN 1832-3669, Vol. 2, no 4, p. 35-44Article in journal (Refereed) Published
Abstract [en]

The starting position for this paper is experiences in identifying needs. The paper discusses the concept of needs and seeks to explore whether needs, as a concept, can be identified and understood in the relevant literature. The discussion is inspired by both an engineering design perspective and an interaction design perspective of needs. The discussion highlights a duality of needs, needs are partly easy to express and partly difficult, even impossible, to express. Thus, to grasp the concept as a whole, it is necessary to adapt different approaches. Needs that are difficult to express are situated in the user's context and are experienced by the user as a perceived lack of satisfying solutions. The solution is not understood or known by the user. Therefore, needs cannot be easily expressed by the user; such needs have to be found. An interpretive approach adapted by the design team and/or the needfinder to understand the user's situation and to identify such needs is suggested.

Place, publisher, year, edition, pages
2006. Vol. 2, no 4, p. 35-44
National Category
Other Engineering and Technologies not elsewhere specified Information Systems, Social aspects
Research subject
Functional Product Development; Informatics
Identifiers
URN: urn:nbn:se:ltu:diva-14645Local ID: e0fd9670-d643-11db-8550-000ea68e967bOAI: oai:DiVA.org:ltu-14645DiVA: diva2:987618
Projects
ProViking - Development of Functional Products in a Distributed Virtual Environment
Note
Validerad; 2006; Bibliografisk uppgift: Paper presented at The Second International Conference on Technology, Knowledge and Society THE SOCIAL ECOLOGY OF DIGITAL TECHNOLOGIES Hyderabad, India, 12-15 December 2005; 20070319 (ysko)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2017-11-24Bibliographically approved

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