In search of innovation: grasping the concept of needs
2006 (English)In: International Journal of Technology, Knowledge and Society, ISSN 1832-3669, Vol. 2, no 4, 35-44 p.Article in journal (Refereed) Published
The starting position for this paper is experiences in identifying needs. The paper discusses the concept of needs and seeks to explore whether needs, as a concept, can be identified and understood in the relevant literature. The discussion is inspired by both an engineering design perspective and an interaction design perspective of needs. The discussion highlights a duality of needs, needs are partly easy to express and partly difficult, even impossible, to express. Thus, to grasp the concept as a whole, it is necessary to adapt different approaches. Needs that are difficult to express are situated in the user's context and are experienced by the user as a perceived lack of satisfying solutions. The solution is not understood or known by the user. Therefore, needs cannot be easily expressed by the user; such needs have to be found. An interpretive approach adapted by the design team and/or the needfinder to understand the user's situation and to identify such needs is suggested.
Place, publisher, year, edition, pages
2006. Vol. 2, no 4, 35-44 p.
Research subject Functional Product Development; Informatics
IdentifiersURN: urn:nbn:se:ltu:diva-14645Local ID: e0fd9670-d643-11db-8550-000ea68e967bOAI: oai:DiVA.org:ltu-14645DiVA: diva2:987618
ProjectsProViking - Development of Functional Products in a Distributed Virtual Environment
Validerad; 2006; Bibliografisk uppgift: Paper presented at The Second International Conference on Technology, Knowledge and Society THE SOCIAL ECOLOGY OF DIGITAL TECHNOLOGIES Hyderabad, India, 12-15 December 2005; 20070319 (ysko)2016-09-292016-09-29Bibliographically approved