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Mobile e-Services: State of the Art, Focus Areas, and Future Directions
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.
Luleå University of Technology, Department of Computer Science, Electrical and Space Engineering, Computer Science.ORCID iD: 0000-0003-0244-3561
2015 (English)In: International Journal of E-Services and Mobile Applications, ISSN 1941-627X, E-ISSN 1941-627X, Vol. 7, no 2, 1-24 p., 1Article in journal (Refereed) Published
Abstract [en]

E-services are services delivered over the Internet. Such services have different proper- ties and dimensions, e.g. targeting different sectors, being accessible through different channels, or intended for frequent or infrequent use. Throughout this article we address e-services from a mobility perspective. We do this by 1) positioning mobile e-services within the research field; 2) reviewing related work on mobile e-services; and 3) present- ing and examining existing difficulties and opportunities when combining mobility and e-services. We see mobile e-services as the next generation of internet-based services and discuss important focus areas and future directions, giving extra notion to challenges and opportunities in the areas of acceptance and adoption, availability anytime and any- where, and co-operation. In turn, these areas potentially set the scene for enhanced e-participation. Our main contribution is to illustrate the possibilities and challenges connected to the combination of e-services and mobility, which can serve as a guide for future research in the specific area.

Place, publisher, year, edition, pages
2015. Vol. 7, no 2, 1-24 p., 1
Keyword [en]
Information technology - Computer science
Keyword [sv]
Informationsteknik - Datorvetenskap
National Category
Media and Communication Technology
Research subject
Mobile and Pervasive Computing; Enabling ICT (AERI)
Identifiers
URN: urn:nbn:se:ltu:diva-13904DOI: 10.4018/ijesma.2015040101Local ID: d37f6940-b21a-4bb9-a909-30279fa6fe67OAI: oai:DiVA.org:ltu-13904DiVA: diva2:986857
Projects
NIMO - Nordic Interaction and Mobility Research Platform
Note
Validerad; 2015; Nivå 1; 20140828 (dandan)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2017-11-24Bibliographically approved

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