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Maintenance audits using balanced scorecard and maturity model
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.ORCID iD: 0000-0002-4107-0991
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.ORCID iD: 0000-0002-7474-2723
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering, Operation, Maintenance and Acoustics.ORCID iD: 0000-0002-0188-4624
2011 (English)In: Maintworld, ISSN 1798-7024, E-ISSN 1799-8670, no 3, 34-40 p.Article in journal (Other academic) Published
Abstract [en]

There is increasing interest in the use of maintenance performance measurement (MPM) and the possibility of using the maintenance audits for benchmarking metrics. This article proposes a methodology for simple measurement, one that accepts the indicators used on a scorecard with four perspectives and is hierarchized according to organizational level. The maintenance audit will evaluate the degree of fulfillment of objectives and the degree of satisfaction obtained from each of those perspectives. It will provide a clear picture of the current status of maintenance organization and the success of implemented policies taking into account the maintenance maturity model, i.e, the logical evolution of the maintenance function in the company.

Place, publisher, year, edition, pages
2011. no 3, 34-40 p.
National Category
Other Civil Engineering
Research subject
Operation and Maintenance
Identifiers
URN: urn:nbn:se:ltu:diva-10666Local ID: 9810e73e-68d5-49c1-aec0-9e64d339559cOAI: oai:DiVA.org:ltu-10666DiVA: diva2:983612
Note
Godkänd; 2011; 20111010 (chrste)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2017-11-24Bibliographically approved

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Kumar, UdayGalar, DiegoParida, AdityaStenström, Christer
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CiteExportLink to record
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