Change search
ReferencesLink to record
Permanent link

Direct link
The consequences of Six Sigma on job satisfaction: a study at three companies in Sweden
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
Luleå University of Technology, Department of Civil, Environmental and Natural Resources Engineering.
2010 (English)In: International Journal of Lean Six Sigma, ISSN 2040-4166, E-ISSN 2040-4174, Vol. 1, no 2, 99-118 p.Article in journal (Refereed) Published
Abstract [en]

Purpose – The purpose of this paper is to present a study of how Six Sigma influences job satisfaction among employees at three large companies with manufacturing units in Sweden that have used different implementation strategies.Design/methodology/approach – The study was performed using a survey distributed to those affected by the implementation at the three company sites, including those not directly involved in any Six Sigma activities.Findings – Employees participating in Six Sigma feel positive changes in many aspects of job satisfaction.The Black Belts (BBs) felt, on the average, positive changes in almost all the tested areas.The largest changes are related to personal and new skill development, influence on work duties and enjoying the work. BBs also feel more recognition from management. Employees not involved in the Six Sigma projects do, on average, also feel positively influenced by Six Sigma, but the tendency is not as clear. Research limitations/implications – The results constitute a platform for further studies on the relation between Six Sigma applications and job satisfaction due to the different approaches used in the three studied plants.Practical implications – The positive results should help alleviate concerns of job satisfaction due to implementation of Six Sigma.Originality/value – The paper fills a knowledge gap concerning the effect of Six Sigma on employees’ well being and job satisfaction.

Place, publisher, year, edition, pages
2010. Vol. 1, no 2, 99-118 p.
Research subject
Quality Technology and Management
URN: urn:nbn:se:ltu:diva-9408DOI: 10.1108/20401461011049494Local ID: 805d4a70-6701-11df-ab16-000ea68e967bOAI: diva2:982346
Validerad; 2010; 20100524 (bjarne_b)Available from: 2016-09-29 Created: 2016-09-29Bibliographically approved

Open Access in DiVA

fulltext(380 kB)1 downloads
File information
File name FULLTEXT01.pdfFile size 380 kBChecksum SHA-512
Type fulltextMimetype application/pdf

Other links

Publisher's full text

Search in DiVA

By author/editor
Schön, KarinBergquist, BjarneKlefsjö, Bengt
By organisation
Business Administration and Industrial EngineeringDepartment of Civil, Environmental and Natural Resources Engineering
In the same journal
International Journal of Lean Six Sigma

Search outside of DiVA

GoogleGoogle Scholar
Total: 1 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Altmetric score

Total: 1 hits
ReferencesLink to record
Permanent link

Direct link