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Six sigma and total quality management: different day, same soup?
Luleå University of Technology, Department of Business Administration, Technology and Social Sciences, Business Administration and Industrial Engineering.
Department of Statistics, University of Idaho.
2006 (English)In: International Journal of Six Sigma and Competitive Advantage (IJSSCA), ISSN 1479-2494, E-ISSN 1479-2753, Vol. 2, no 2, 162-178 p.Article in journal (Refereed) Published
Abstract [en]

For decades now TQM has been a dominant management concept for improving competitiveness and financial results. In recent years, however, TQM seems to have lost some of its nimbus with other concepts and approaches such as lean enterprise and six sigma launched and increasingly in vogue. The aim of this paper is to look at TQM and six sigma, their backgrounds, definitions and ingredients, and their similarities and differences to see whether the two concepts really are different dishes or contain the same ingredients in different proportions.

Place, publisher, year, edition, pages
2006. Vol. 2, no 2, 162-178 p.
Research subject
Quality Technology and Management
URN: urn:nbn:se:ltu:diva-9101DOI: 10.1504/..010107Local ID: 7aaaf060-aa20-11db-aeba-000ea68e967bOAI: diva2:982039
Validerad; 2006; 20070122 (keni)Available from: 2016-09-29 Created: 2016-09-29Bibliographically approved

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Klefsjö, BengtBergquist, Bjarne
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