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Complex adaptive systems as metaphors for organizational management
2009 (English)In: Learning Organization, ISSN 0969-6474, E-ISSN 1758-7905, Vol. 16, no 6, 483-498 p.Article in journal (Refereed) Published
Abstract [en]

Purpose - The purpose of this paper is to explore the concept of complex adaptive systems (CAS) from the perspective of managing organizations, to describe and explore the management principles in a case study of an organization with unconventional ways of management and to present a tentative model for managing organizations as CAS - system management. There is a need for the development of knowledge, metaphors and language for management of the new forms of organizing, for example, value networks, which are evolving as a response to the increased demand for efficiency, flexibility and innovation. Design/methodology/approach - The frame of reference is based on a literature review of the area of CAS and an inductive and interactive approach is used to identify the management principles in the case study. Findings - A classification of the components of a CAS is suggested and described as properties of, and approaches for, managing CAS. The identified management principles in the case study are: a clearly formulated mission, delegation of responsibility and authority, diversity and competition, and follow-up and feedback. As a result of analyzing the frame of reference and the case study, a tentative, conceptual model for managing organizations as CAS - system management - is presented including; metaphor, components and approaches. Originality/value - The case study contributes to the empirical body of knowledge of organizing and management. The tentative model is a contribution to the ongoing discussion about managing organizations as CAS.

Place, publisher, year, edition, pages
2009. Vol. 16, no 6, 483-498 p.
Research subject
Quality Technology and Management
URN: urn:nbn:se:ltu:diva-8534DOI: 10.1108/09696470910993954Local ID: 70c01550-ac19-11de-8293-000ea68e967bOAI: diva2:981472
Validerad; 2009; 20090928 (evan)Available from: 2016-09-29 Created: 2016-09-29Bibliographically approved

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Palmberg, Klara
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