A framework for investigating mobile web success in the context of e-commerce: an analytic network process (ANP) approach
2010 (English)In: Journal of Computing Science and Engineering, ISSN 1976-4677, E-ISSN 2093-8020, Vol. 4, no 1, 53-79 p.Article in journal (Refereed) Published
This study proposes a framework to investigate the factors of mobile web success in the context of e-commerce, and the relative importance of these success factors in selecting the most preferred mobile web. First, the Updated Delone and Mclean IS success model (2003) is chosen to extract significant mobile web success factors in the context of e-commerce. Second, it is extended through applying an Analytic Network Process (ANP) approach for investigating therelative importance of each factor and ranking alternative mobile webs in the context of ecommerce. The choice of success measure is a function of the context, which is the objective of this study. Thus, the present study is aimed at evaluating the success of an e-commerce mobile web by customizing measures of the Updated Delone and McLean IS Success model according to the context.
Place, publisher, year, edition, pages
2010. Vol. 4, no 1, 53-79 p.
Business / Economics - Business studies
Ekonomi - Företagsekonomi
Research subject Industrial Marketing
IdentifiersURN: urn:nbn:se:ltu:diva-5391Local ID: 37d53b00-df5c-11de-bae5-000ea68e967bOAI: oai:DiVA.org:ltu-5391DiVA: diva2:978265
Validerad; 2010; 20091202 (ysko)2016-09-292016-09-29Bibliographically approved