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Motiverande samtal - Konsten att nå förändring?: En kvalitativ studie om klienters och socialarbetares upplevelse av motiverande samtal
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies.
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Motivational interviewing- the art of achieving change : A qualitative study of clients and social workers experience of motivational interviewing (English)
Abstract [sv]

Syftet med studien var att undersöka klienternas och socialarbetarnas upplevelse av metoden motiverande samtal (motivational interviewing, MI), vilket besvaras genom frågeställningarna; hur upplever klienten kontakten med socialarbetaren som använder MI och vad är socialarbetarens upplevelse av MI metoden. Studien är genomförd med en triangulerande kvalitativ metod där studiens syfte blir belyst från tre olika perspektiv. Empirin baseras därför på två stycken intervjuer med klienter, två stycken intervjuer med socialarbetare och två stycken inspelade verkliga MI-sessioner mellan klient och handläggare. Som teoretisk referensram har resultatet analyserats utifrån begreppet empowerment. Resultatet visar att relationen mellan socialarbetare och klient är en avgörande faktor för att kunna bryta ett destruktivt beteende. Att formulera delmål på vägen mot ett större mål anser samtliga informanter vara av stor vikt i förändringsarbetet. Klienten har ett egenansvar om att förändra sin livssituation, där den ena klienten ställer sig negativ till eget ansvar. Båda klienterna berättar att, när de befunnit sig i ett aktivt missbruk har kontakten med socialtjänsten endast handlat om att få pengar eller utnyttja systemet på något sätt. I denna fas finns inte någon motivation att förändras, vilket leder till svårigheter. Resultatet visar att klienterna har upplevt sin handläggare som stöttande och en trygghet i processen att bli fri från sitt missbruk.

Abstract [en]

The aim of the study was to investigate the clients 'and the social workers' experience of the method of motivational interviewing, which is answered by the questions; how do clients experience the contact with social workers who use MI as a method and what is the social worker's experience of MI as a method. The study was conducted with a triangulation qualitative method where the purpose of the study was illuminated from three different perspectives. The empirical data is therefore based on two interviews with clients, two interviews with social workers and two MI-recorded real-sections between the client and the social worker. As a theoretical framework, the result has been analyzed based on the concept of empowerment. The result shows that the relationship between social worker and client is an essential factor to break destructive behavior. All of the informants believes that formulating partial goals is an important part in the changing process. The client has a personal responsibility to change their situation, one client is negative to that responsibility. Both of the clients report that, when in an active addiction, the contact with the social services only were about gain money or use the system. In this phase there is no motivation to change, which leads to difficulties. The results show that clients have experienced their administrators as supportive and secure in the process of becoming free from their addiction.

Place, publisher, year, edition, pages
2016. , p. 36
Keyword [en]
MI, motivational interviewing, empowerment, change management
Keyword [sv]
MI, motiverande samtal, empowerment, förändringsarbete
National Category
Social Work
Identifiers
URN: urn:nbn:se:kau:diva-45758OAI: oai:DiVA.org:kau-45758DiVA, id: diva2:958083
Subject / course
Socialt arbete
Educational program
Bachelor of Science in Social Work (210 ECTS credits)
Supervisors
Examiners
Available from: 2016-12-29 Created: 2016-09-06 Last updated: 2016-12-29Bibliographically approved

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