Visual communication of performance meaures supporting continuous improvement: Challenges and opportunities for manufacturing SMEs
2016 (English)Conference paper (Refereed)
This paper provides a holistic view of visual communication of performance measures supporting continuous improvement in manufacturing SMEs. This is done by a theoretical part with a literature review, and an empirical part with case studies, including both the managers’ and the operators’ perspectives, and by focusing on manufacturing SMEs. The paper identifies five challenges and one opportunity in visual communication that SMEs perceive when using visual communication of performance measures, supporting continuous improvement.
Place, publisher, year, edition, pages
Visual communication, Performance measures, Continuous improvement, SME
Production Engineering, Human Work Science and Ergonomics
IdentifiersURN: urn:nbn:se:his:diva-12876OAI: oai:DiVA.org:his-12876DiVA: diva2:957877
Performance measurement and management: New theories for New practices. 10th conference of the Performance Measurement Association, PMA 2016, Edinburgh, Scotland, June 26-29, 2016.