Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Lojalitet och kundnöjdhet: En fallstudie om hur hotellreceptionister arbetar med lojalitetsprogram
Örebro University, School of Hospitality, Culinary Arts & Meal Science.
Örebro University, School of Hospitality, Culinary Arts & Meal Science.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
2016. , 33+4 p.
Keyword [en]
loyalty program, customer satisfaction, customer retention
Keyword [sv]
loyalty program, customer satisfaction, customer retention
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:oru:diva-51927OAI: oai:DiVA.org:oru-51927DiVA: diva2:957117
Subject / course
Hospitality, Culinary Arts and Meal Science
Supervisors
Examiners
Available from: 2016-09-01 Created: 2016-09-01 Last updated: 2017-10-17Bibliographically approved

Open Access in DiVA

fulltext(602 kB)97 downloads
File information
File name FULLTEXT01.pdfFile size 602 kBChecksum SHA-512
68127deeb3d829eeb117a26488bbe0debf860241ed97b610e4a43922b912deaf0d960da70f809156ab0f192d9c2b7a64986c4a6ee7450db6a05d2e7d5f795a93
Type fulltextMimetype application/pdf

By organisation
School of Hospitality, Culinary Arts & Meal Science
Social Sciences

Search outside of DiVA

GoogleGoogle Scholar
Total: 97 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 158 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf