Change search
ReferencesLink to record
Permanent link

Direct link
Investigation of Internal Communication Flows: A case study of Hallpressen AB
Jönköping University, Jönköping International Business School, JIBS, Informatics.
Jönköping University, Jönköping International Business School, JIBS, Informatics.
2016 (English)Independent thesis Advanced level (degree of Master (Two Years)), 80 credits / 120 HE creditsStudent thesis
Abstract [en]

The introduction of the Internet and computers into the work environment have changed the news industry. New models of revenues for spreading the news, and the reachability and accessibility of the news has grown tremendously. These implications have influenced the way media company’s employees have to work, from multi-skilling to communicating with each other efficiently. This research seeks to investigate the current state of the internal communication flow in a Swedish media company called Hallpressen AB and to find opportunities for improving the internal communication flow inside the company. In order to fully understand the existing situation in the company, the authors observed nine of the company’s departments, held 14 interviews with managers and executive committee members, and conducted two focus groups. Based on the data collection, the authors created a communication channel model of the existing communication inside the media company, and performed a qualitative content analysis to summarize the findings from the observations and interviews. The focus groups were performed in order to examine an existing communication tool called “Slack”, and to understand the general perception that the company’s employees held of it. From the findings, the authors suggested possible improvements for the company’s internal communication flows. First, what could be improved in the management of communication inside the company, such as opening of a communication department or hiring an internal communicator. Second, what could be improved in already existing communication channels, such as creation of special part on the intranet for every department and etc.

Place, publisher, year, edition, pages
2016. , 65 p.
Keyword [en]
Internal communication, communication channel, corporate communication, communication audit, media company, instant messaging, intranet, email.
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hj:diva-31574ISRN: JU-IHH-IKA-2-20160035OAI: oai:DiVA.org:hj-31574DiVA: diva2:956480
Subject / course
IHH, Informatics
Presentation
2016-05-26, B4043, Gjuterigatan 5, Jönköping, 13:31 (English)
Supervisors
Examiners
Available from: 2016-09-05 Created: 2016-08-30 Last updated: 2016-09-05Bibliographically approved

Open Access in DiVA

fulltext(1982 kB)12 downloads
File information
File name FULLTEXT01.pdfFile size 1982 kBChecksum SHA-512
c05099d2380650a8a49268f2b61ea778e6adb3c10983d0a425e6c34adc6484ec6bab3e79c6d12d97a102756e4a4f80870425971dcbfdca8ad75db938b6d70e45
Type fulltextMimetype application/pdf

By organisation
JIBS, Informatics
Information Systems, Social aspects

Search outside of DiVA

GoogleGoogle Scholar
Total: 12 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 45 hits
ReferencesLink to record
Permanent link

Direct link