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HR-funktionen: en praktiknära studie om HR-arbete
University of Borås, Faculty of Textiles, Engineering and Business.
University of Borås, Faculty of Textiles, Engineering and Business.
2016 (Swedish)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesisAlternative title
The Function of HR – a practice-oriented study about the work of HR (English)
Abstract [sv]

HR är ett yrkesfält som avser en verksamhets personalförvaltning, men har sedan det uppkom varit tvetydigt och under ständig utveckling. Många av de studier som bedrivits kring fältet har till följd av detta fokuserat på att fastställa vad HR är och vad dess funktion bör vara. Forskning har fokuserat på att finna universella svar, men det saknas studier som låter dessa frågor besvaras utifrån en specifik organisationskontext. Vidare finns även en brist på empirinära studier inom HR-fältet. Genom detta samt den tvetydighet och föränderliga bakgrund HR-fältet präglas av, har vi identifierat HR-funktionen som vagt inramad inom forskningen. Utifrån detta är studiens syfte att bidra med praktiknära kunskap om hur HR-arbetet sker i praktiken.Vi har genomfört en kvalitativ studie med en jämförande design. Baserat på ett teoretiskt urval inkluderades, genom semistrukturerade intervjuer, totalt tre företag med fristående HR-avdelning. I Varje företag intervjuades en HR-ansvarig respektive tre avdelningschefer. Analysen har tagit form utifrån en abduktiv ansats föranledd av ett hermeneutiskt perspektiv. Den teoretiska modell som tillämpades i analysen utvecklades via tidigare forskning och användes i syfte att belysa eventuella motsättningar i respondenternas synsätt avseende HR.Vår studie har lett till en slutsats om att HR som funktion inte bör fastställas i specifika termer, utan att vikten ligger i att skapa en för organisationen intern samstämmighet gällande HR’s roll och sedan kommunicera det till organisationens medlemmar. Detta för att främja enhetliga förväntningar kring funktionen och således minimera missriktad kritik. I samtliga företag framträder främst dualistisk HRM, genom vilken både mjuk och hård HRM återfinns. Till skillnad från en stor del av tidigare forskning som bedrivits inom fältet, inriktar sig denna studie på att undersöka HR praktiknära i sitt specifika sammanhang. Således bidrar studien till en djupare förståelse för hur HR-arbetet sker i praktiken givet en viss kontext.

Abstract [en]

HRM, human resource management, is a profession concerning, as its name indicates, managing the human resources of an organization. Ever since emerging, it has been ambiguous and constantly evolving. Many of the studies conducted in the field has therefore focused on identifying what HR is and what its function should be. Research has focused on finding universal answers, but there are few studies that allow these questions to be answered on the basis of a specific organizational context. Furthermore, there is also a lack of empirical studies in the field of HR. Through this, as well as through the ambiguity and changing background the field of HR is characterized by, we have, in research, identified the HR function as vaguely framed. Based on this, the purpose of the study is to contribute with practice oriented knowledge about how HR work is managed in practice.We have conducted a qualitative study, on which we have applied a comparative design. Based on a theoretical sample, three corporations with an independent HR department were included in the study through semi-structured interviews. In every corporation a HR manager and three department heads were interviewed. The analysis has been shaped by an abductive approach, inspired by a hermeneutic perspective. The theoretical model used in the analysis, was developed on the basis of previous research and served purpose to help emphasize, possibly opposing, differences in the interviewees views, regarding HR.The findings of this study has led to conclusions that HR as a function should not be determined in specific terms. However, the importance is to create an internal consistency regarding the role of HR and then to communicate this throughout the organization. This, in order to promote consistent expectations of the function and thus minimize misguided criticism. In all the corporations, dualistic HRM was the most appearing approach, in which both soft and hard HRM exist. Opposed to the majority of previous presented research of the field, this study focus on exploring HR-practice in its specific context, thus it contributes to a deeper understanding the practice of the field. This paper is written in Swedish.

Place, publisher, year, edition, pages
2016.
Keyword [en]
Semi-structured interviews, qualitative study, abductive approach, hermeneutic perspective, human resources, soft HRM, hard HRM, dualistic HRM
Keyword [sv]
semistrukturerade intervjuer, kvalitativ studie, abduktiv ansats, hermeneutiskt perspektiv, human resources, hård HRM, mjuk HRM, dualistisk HRM
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hb:diva-10413OAI: oai:DiVA.org:hb-10413DiVA, id: diva2:949632
Subject / course
Företagsekonomi - Civilekonom
Supervisors
Examiners
Available from: 2016-08-03 Created: 2016-07-21 Last updated: 2016-08-03Bibliographically approved

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