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Hanterbarhet: En kvalitativ studie av erfarenheter av stress och utbrändhet i arbetet med barn och unga inom socialtjänsten
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Coping – a qualitative study of experiences of stress and burn-out in the work with children and youth within the social services.

The aim of this study was to examine experiences and coping of work related stress and burn-out among social workers within the child and youth department of the social services in a larger municipality of Sweden. It is a qualitative study built on interviews with social workers about their experiences of stressful situations in their demanding working environment, and how they manage to handle these. They find their work-load unrestricted and demanding. To guard their own limits to their work-load and engagement in the organization and cases they work with, and to prioritize the duties they find most important, are found to be the main coping strategies. Support from colleagues and family, as well as working part time when having children, are also expressed as important factors in managing the stressful working situation, and to hopefully avoid burn-out.

Abstract [sv]

Syftet med denna studie var att undersöka erfarenheter, upplevelser och hantering av stress och utbrändhet i arbetet med barn och unga inom socialtjänsten i en större svensk kommun. Detta är en kvalitativ studie byggd på intervjuer med socialarbetare angående deras erfarenheter av stressade situationer och krävande arbetsklimat, samt hur de hanterar dessa sammanhang. De konstaterar att arbetsbördan är obegränsad och krävande. Att vakta sina egna gränser i förhållande till arbetsbörda och engagemang i organisationen och ärenden man hanterar, och att prioritera de arbetsuppgifter man tycker är viktigast, uppfattas var de främsta coping-strategierna. Stöd av kollegor och familj såväl som att arbeta deltid när man har barn, uttrycks som viktiga faktorer i hanteringen av den stressade arbetssituationen, och för att förhoppningsvis undvika att bli utbränd.

Place, publisher, year, edition, pages
2016. , 26 p.
Keyword [en]
Social Worker, Work related Stress, Burn-Out, Manageability and Coping
Keyword [sv]
Socialarbetare, Arbetsrelaterad stress, Utbrändhet, Hanterbarhet och Coping-strategier
National Category
Social Work
Identifiers
URN: urn:nbn:se:hig:diva-22139OAI: oai:DiVA.org:hig-22139DiVA: diva2:948194
Subject / course
Social work
Educational program
Social work – specialisation in international social work (in eng)
Supervisors
Examiners
Available from: 2016-09-05 Created: 2016-07-08 Last updated: 2016-09-05Bibliographically approved

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Hanterbarhet(680 kB)3 downloads
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