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The impact of critical IPTV factors on customer satisfaction: A case study of ATN Company in Sweden
Mälardalen University, School of Business, Society and Engineering.
Mälardalen University, School of Business, Society and Engineering.
2016 (English)Independent thesis Advanced level (degree of Master (One Year)), 40 credits / 60 HE creditsStudent thesis
Place, publisher, year, edition, pages
2016.
Keyword [en]
Customer satisfaction, SERVQUAL, IPTV
National Category
Business Administration
Identifiers
URN: urn:nbn:se:mdh:diva-32347OAI: oai:DiVA.org:mdh-32347DiVA: diva2:946782
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Available from: 2016-07-06 Created: 2016-07-05 Last updated: 2016-07-06Bibliographically approved

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48dcfcef52b729f8641f296b2539330d2c4dcef41fa26242e3de2271673d1eca05101b3a15342a42f58befef77c846af77b09405eee3ab7b1b582bb418f1fcfa
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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