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Conversación digital: copresencia y disponibilidad: Estudio pragmático del preámbulo de reuniones multipartitas por videoconferencia
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Languages, Department of Modern Languages, Romance Languages.
2016 (Spanish)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The present thesis explores how interaction is initiated in multi-party meetings in Adobe Connect, 7.0, with a particular focus on how co-presence and mutual availability are established through the preambles of 18 meetings held in Spanish without a moderator. Taking Conversation Analysis (CA) as a methodological point of departure, this thesis comprises four different studies, each of them analyzing a particular phenomenon within the interaction of the preambles in a multimodal environment that allows simultaneous interaction through video, voice and text-chat.

The first study (Artículo I) shows how participants solve jointly the issue of availability in a technological environment where being online is not necessarily understood as being available for communicating. The second study (Artículo II) focuses on the beginning of the audiovisual interaction; in particular on how participants check the right functioning of the audiovisual mode. The third study (Artículo III) explores silences within the interaction of the preamble. It shows that the length of gaps and lapses become a significant aspect the preambles and how they are connected to the issue of availability.  Finally, the four study introduces the notion of modal alignment, an interactional phenomenon that systematically appears in the beginnings of the encounters, which seems to be used and understood  as a strategy for the establishment of mutual availability and negotiation of the participation framework.

As a whole, this research shows how participants, in order to establish mutual co-presence and availability, adapt to a particular technology in terms of participation management, deploying strategies and conveying successive actions which, as it is the case of the activation of their respective webcams, seem to be understood as predictable within the intricate process of establishing mutual availability before the meeting starts.

Place, publisher, year, edition, pages
Uppsala: Acta Universitatis Upsaliensis, 2016. , 115 p.
Series
Studia Romanica Upsaliensia, ISSN 0562-3022 ; 84
Keyword [en]
online interaction, videoconferencing, multi-party meeting, co-presence, mutual availability, digital conversation, Conversation Analysis (AC), opening sequence
Keyword [es]
interacción en línea, videoconferencia, reunión multipartita, copresencia, disponibilidad recíproca, conversación digital, Análisis Conversacional (AC), secuencia de apertura
National Category
Specific Languages
Research subject
Romance Languages
Identifiers
URN: urn:nbn:se:uu:diva-298358ISBN: 978-91-554-9622-7OAI: oai:DiVA.org:uu-298358DiVA: diva2:945867
Public defence
2016-09-10, Ihresalen, Engelska Parken, Humanistiskt centrum, Thunbergsvägen 3H, Uppsala, 10:15 (Spanish)
Opponent
Supervisors
Available from: 2016-08-18 Created: 2016-07-04 Last updated: 2016-08-26
List of papers
1. Attending multi-party videoconference meetings: The initial problem
Open this publication in new window or tab >>Attending multi-party videoconference meetings: The initial problem
2016 (English)In: Language@Internet, ISSN 1860-2029, E-ISSN 1860-2029, Vol. 13, 3Article in journal (Other academic) Published
Abstract [en]

In computer-mediated communication (CMC) and video-mediated communication (VMC), conveying availability at the beginning of an encounter may become an intricate interactional task to be solved jointly by participants. Based on the analysis of 18 openings in multi-party videoconference meetings in Spanish, this article addresses how participants initiate interaction without a moderator. Taking Conversation Analysis (CA) as a methodological point of departure, the study shows that being present online does not necessarily indicate being available; even so, availability is one of the first interactional issues to be addressed at the beginning of an online interaction. The analysis illustrates how participants use different resources in order to display availability progressively during the three phases of the pre-meeting, and how interaction is unfolded until the establishment of mutual availability is accomplished. The findings lead to a discussion of the necessity for expanded notions like availability in CMC and VMC settings, in which the initial interactional problem is solved gradually.

Keyword
videoconference; online interaction; video mediated Communication; summons; availability
National Category
Specific Languages
Identifiers
urn:nbn:se:uu:diva-281068 (URN)
External cooperation:
Available from: 2016-03-17 Created: 2016-03-17 Last updated: 2016-08-26Bibliographically approved
2. La comprobación de los canales al inicio de encuentros por videoconferencia
Open this publication in new window or tab >>La comprobación de los canales al inicio de encuentros por videoconferencia
2016 (Spanish)Article in journal (Refereed) Accepted
Keyword
online interaction, videoconference, mode checking, opening sequence, interacción en línea, videoconferencia, comprobación de los canales, secuencia de apertura
National Category
Specific Languages
Identifiers
urn:nbn:se:uu:diva-281069 (URN)
Available from: 2016-03-17 Created: 2016-03-17 Last updated: 2016-08-26
3. La cronémica de reuniones multipartitas en videoconferencia: Observaciones en torno al silencio de la fase de preparación
Open this publication in new window or tab >>La cronémica de reuniones multipartitas en videoconferencia: Observaciones en torno al silencio de la fase de preparación
2015 (Spanish)In: Lengua y Habla, ISSN 1316-1180, no 19, 56-76 p.Article in journal (Refereed) Published
Abstract [en]

This study aims at examining vocal pauses during the preparation phase of eighteen multiparty video conference meetings. Based on Conversation Analysis (CA), data show that time length of vocal pauses in communication is reduced considerably during two moments of on-line conversation. This shows that there are three pre-meeting phases, namely, initial, transitional, and audiovisual. Vocal pauses exhibit specific features. It is also shown that written chats have intervals and lapses of time, and that the level of tolerance towards vocal pauses varies from phase to phase. This can be related with the attention level and availability. A maximum standard for time intervals at the transition phase is proposed. Oral and audio channels support levels of tolerance above three seconds. Finally, this study shows there are different chronemic tempos along a video conference preparation, in which elements such as the web camera seem to be relevant for interaction.

Keyword
silence, videoconference, online interaction, CMC, gap, lapse, silencio, videoconferencia, interacción en línea, CMO, intervalo, lapso
National Category
Specific Languages
Identifiers
urn:nbn:se:uu:diva-295375 (URN)000367801500004 ()
Available from: 2016-06-06 Created: 2016-06-06 Last updated: 2016-08-26Bibliographically approved
4. El alineamiento modal en el preámbulo de reuniones por videoconferencia
Open this publication in new window or tab >>El alineamiento modal en el preámbulo de reuniones por videoconferencia
2015 (Spanish)In: LinRed, ISSN 1697-0780, no XIII, 1-22 p.Article in journal (Refereed) Published
Keyword
multimodal interaction, videoconference, alignment, online meeting, copresence, availability, turn taking management, interacción multimodal, videoconferencia, alineamiento, reunión en línea, copresencia, disponibilidad, gestión de la toma de turno
National Category
Specific Languages
Identifiers
urn:nbn:se:uu:diva-272345 (URN)
Available from: 2016-01-13 Created: 2016-01-13 Last updated: 2016-08-26

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