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En undersökning av hur personor kan skapa en gemensam grund och bli en kommunikationsartefakt i utvecklingsprojekt: Utvecklingsprocessen hos ett industriföretag som använder XLPM som grund för sitt utvecklingsarbete
Linköping University, Department of Computer and Information Science.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 12 credits / 18 HE creditsStudent thesisAlternative title
A study of how personas can create a common ground and become a communication artefact in development projects : The development of an industrial company using XLPM as the base for their development process (English)
Abstract [sv]

Projektkommunikation, det vill säga hur personerna inom projektgrupper kommunicerar med varandra, kan vara svårt och ineffektivt inom utvecklingsprojekt. Brister finns ofta vad det gäller den gemensamma grunden för kommunikationen samt kunskapen mellan medlemmarna i stora projektgrupper. Detta examensarbete undersöker explorativt hur personor kan användas, inom en version av XLPM, för att förbättra och effektivisera kommunikationen mellan personerna inom tekniska utvecklingsprojekt. Teorierna bakom forskningsfältet fokuserar på personor, gemensam grund, gränsföremål, medvetenhet uppmärksamhet och XLPM. I studien utfördes nio informella/intressent intervjuer med nio utvecklare, två semistrukturerade med en projektledare och 29 intervjuer med 29 användare av uppdragsgivarens produkter samt analys av en befintlig utvecklingsmetod hos uppdragsgivaren. Resultatet för denna undersökning är en utökad projektmodell som integrerar persona-metodiken i en version av XLPM. Modellen förväntas förbättra kommunikationen och besluten inom utvecklingsprojekten. Undersökningens resultat indikerar att det går att integrera persona-metodiken i en version av XLPM. 

Abstract [en]

Project communication can be difficult and ineffective in development projects. Moreover, there are often a lack of a common ground for the communication and the knowledge among members in large project groups. This thesis is an explorative study how personas can be used in a XLPM version to improve and make the communication more effective between the individuals in technical development projects. The theories behind field of research are focused on personas, common ground, boundary object, awareness, attention and XLPM. In the study nine informal interviews were made with nine different developers, two semi- structured interviews was performed with a project leader and 29 interviews were made with the end users of the product that the outsourcer for this thesis manufacture. Finally, an analyse of existing development method at the outsourcer were made. The result of this study is an expanded project model that integrates a persona method in a version of XLPM. The model is expected to improve the communication and the solutions in development projects. The result indicates that it is possible to integrate a persona method in a XLPM version. 

Place, publisher, year, edition, pages
2016. , 42 p.
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:liu:diva-129945ISRN: LIU-IDA/KOGVET-G--16/019--SEOAI: oai:DiVA.org:liu-129945DiVA: diva2:945588
Subject / course
Cognitive science
Presentation
, Linköping (Swedish)
Supervisors
Examiners
Available from: 2016-07-04 Created: 2016-07-01 Last updated: 2016-07-04Bibliographically approved

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