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När arbetet inte blir mer än good enough: En kvalitativ studie om socialsekreterares arbetssituation inom området ensamkommande barn.
Linnaeus University, Faculty of Social Sciences, Department of Social Work.
Linnaeus University, Faculty of Social Sciences, Department of Social Work.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The main purpose of this study is to examine how social workers in the field of unaccompanied children experience how their new work situation affects their daily work in relation to quality safety, and how social workers deal with their current work situation. The study is qualitative in nature and eight social workers have been interviewed. The aim was to examine their different reasoning of how the new work situation has affected their work methods and how they handle the new demands that the workload requires of them. Through the result we found that social workers today have received a greater individual responsibility for the organization, which is too heavy for them to bear. The conditions of the organization is inadequate resulting that social workers in the field of unaccompanied children today are responsible to solve the structural problems through individual coping strategies. The work situation that these social workers have prevail conditions for client relationships, quality security, rule of law and good working environment. Important areas all of which made subject to the social services today have shortcomings in its structure. 

Abstract [sv]

Syftet med föreliggande studie är att undersöka hur socialsekreterare som arbetar med ensamkommande barn upplever att deras förändrade arbetssituation påverkar deras dagliga arbete i relation till kvalitetssäkerhet samt hur socialsekreterarna hanterar de krav arbetet ställer. Studien är kvalitativ och åtta socialsekreterare har intervjuats. Studiens ambition är att undersöka deras olika resonemang om hur deras arbetsbelastning påverkar deras arbetsmetoder i relation till kvalitetssäkerhet samt hur de hanterar de nya krav som arbetet kräver. Resultatet påvisade att socialsekreterare i dag har fått ett större individuellt ansvar för organisationen, som är för tungt för dem att bära. Resultatet visade även att den nya arbetssituationen innebär att socialsekreterarna åläggs vara ansvariga för att lösa de strukturella problemen med enskilda copingstrategier. Arbetssituationen som socialsekreterare inom området ensamkommande barn har villkorar klientrelationer, kvalitetssäkerhet, rättssäkerhet och god arbetsmiljö. Viktiga områden som alla villkoras genom att socialtjänsten idag brister i sin struktur. 

Place, publisher, year, edition, pages
2016. , 57 p.
Keyword [en]
workload, work situation, unaccompanied children, quality safety, coping strategies.
Keyword [sv]
Arbetsbelastning, arbetssituation, ensamkommande barn, kvalitetssäkerhet, copingstrategier.
National Category
Social Work
URN: urn:nbn:se:lnu:diva-54369OAI: diva2:944080
Subject / course
Social Work
Educational program
Social Work Study Programme, 210 credits
Available from: 2016-06-29 Created: 2016-06-28 Last updated: 2016-06-29Bibliographically approved

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