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Chefers kommunikation via mejl: Finns det skillnader i hur chefer bedöms av kvinnor och män?
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology.
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Avsikten med studien var att undersöka om bedömningen av olika egenskaper hos avsändaren till ett mejl kan relateras till mottagarens kön, avsändarens kön och mejlets valens. I föreliggande studie är avsändaren av mejlet en fiktiv chef och mottagarna av mejlet är deltagarna i studien. Datainsamling genomfördes med en enkät vilken distribuerades i pappersform till 100 studenter på en högskola i Mellansverige. Insamlad data analyserades sedan med SPSS med sex upprepade ANOVA. Enligt de signifikanta huvudeffekter som observerades framkom det att mejlets valens var den variabel som hade störst påverkan på deltagarnas bedömning av avsändarens egenskaper. Vidare observerades det att avsändarens kön endast påverkade deltagarnas bedömning av avsändarens egenskaper gällande maskulinitet/femininitet. Vidare könseffekter som observerades var att deltagarnas kön i interaktion med mejlets valens i viss mån påverkade bedömningen av egenskaperna hos avsändaren. Noterbart i interaktionseffekterna var att kvinnor var mer polariserade än män i sina bedömningar av avsändarens egenskaper både vad gällde mejlen med positiv och negativ valens.

Abstract [en]

The purpose of the study was to investigate whether participant's assessment of different personality traits of the sender of an email may be related to the participant's sex, the sender's sex and the valence of the email. In the present study the sender of the email is a fictional manager and the recipients of the email are the participants in the study. Data collection was performed by using a questionnaire that was distributed in paper form to 100 students at a university in central Sweden. The data was analyzed with SPSS with six repeated ANOVA. The result showed that it is the valence of the email that had the greatest importance for the assessment of the selected personality traits of the sender. It was observed that the sender's sex only affected the participants' assessment of the sender’s characteristics regarding masculinity/femininity. Other sex effect that was observed in the study was that the sex of the participants in interaction with the valence of the email to some extent affected the assessment of personality traits of the sender. Worth to mention is that in the interaction effect women were more polarized in their assessments of the manager's personality traits than men both as regards emails with positive and negative valence.

Place, publisher, year, edition, pages
2016. , 21 p.
Keyword [en]
Communication, Email, Manager, Personality Traits, Sex differences
Keyword [sv]
Chef, Egenskaper, Kommunikation, Könsskillnader, Mejl
National Category
Psychology Gender Studies
Identifiers
URN: urn:nbn:se:hig:diva-21817OAI: oai:DiVA.org:hig-21817DiVA: diva2:940890
Subject / course
Psychology
Educational program
Human resources and labour relations
Supervisors
Examiners
Available from: 2016-06-22 Created: 2016-06-21 Last updated: 2016-06-22Bibliographically approved

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CiteExportLink to record
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