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Ledarskap & kontorsmiljö: En komparativ studie om ledarskap i öppna kontra stängda kontorsstrukturer
Södertörn University, School of Social Sciences.
Södertörn University, School of Social Sciences.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Sedan 1900-talets sekelskifte har implementeringen av stängda respektive öppna kontorsstrukturer varit cyklisk. Det finns en omfattande tillgång av tidigare forskning som utvärderar kontorsstrukturer. Likväl finns en stor andel forskning som berör olika ledarskapsteorier samt hur de har förändrats genom tiderna. Hur kontorsstrukturen och ledarskapet påverkar varandra är dock ett outforskat område som kräver djupare forskning.

Studien syftar därför till att bidra med kunskap och förståelse om hur en öppen respektive stängd kontorsstruktur påverkar ledarskapet. Vidare syftar den till att identifiera vilka utmaningar respektive kontorsstruktur medför på ledarskapet. Studien har en kvalitativ, komparativ ansats och är baserad på intervjuer genomförda på Takeda och Nobina som tillämpar en stängd respektive öppen kontorsstruktur. Sex respondenter medverkade i studien varav en chef, en mellanchef och en medarbetare från respektive företag.

Resultatet av studien påvisade att ledarstilen i den stängda kontorsstrukturen präglades av ett stort fokus på individen och ett situationsanpassat ledarskap gick att avläsa. I den öppna kontorsstrukturen karaktäriserades ledarstilen av en större tillgänglighet och närvaro. Den främsta utmaningen som kunde identifieras i den stängda kontorsstrukturen var distansen mellan olika befattningar. Det bidrog till en mer formell kommunikation mellan chefer och medarbetare. Inom den öppna kontorsstrukturen bidrog den arkitektoniska utformningen till att anställda fick ta del av samtliga samtal på arbetsplatsen, vilket resulterade i en utmaning för chefer att filtrera ut den väsentliga informationen. Studien påvisade att det inte fanns några samband mellan kontorsstrukturen och hur chefen motiverar anställda, utan att andra komponenter är mer avgörande.

Abstract [en]

Ever since the heirloom of the 20th century have the implementation of closed and open office structures been cyclical. There is an extensive amount of previous research that focuses on different leadership theories and how they changed and develop over time. Although how the office structure and leadership affect one another is an unexplored area.    

This study aims to contribute with knowledge and an understanding of how an open respective closed structure affects the leadership. Further it seeks to identify challenges each structure entails on leadership. The study has a qualitative, comparative approach and is based on six interviews with two different companies. One of the companies, Takeda, who has implemented a closed office structure and the other called Nobina, has implemented an open office structure. The six respondents that participated was a manager, middle manager and a worker, one from each company.

The result showed that the company with a closed structure had a larger focus on every individual, and indications of a situational leadership were found. The open structure however, was characterized by a more available and present leadership. A challenge in the closed structure was that the distance between different positions created a formal feeling in the communication between managers and the workers. The architectural structure in the open office resulted in that all employees were affected by all communication at the workplace, which lead to a challenge for managers of filtering out the essential information. This study concluded that there was no clear relation between office structure and motivation, other components were more decisive.

Place, publisher, year, edition, pages
2016. , 72 p.
Keyword [en]
Office structure, leadership, motivation, communication
Keyword [sv]
kontorsstruktur, ledarskap, motivation, kommunikation
National Category
Business Administration
Identifiers
URN: urn:nbn:se:sh:diva-30388OAI: oai:DiVA.org:sh-30388DiVA: diva2:939684
Subject / course
Business Studies
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2016-06-20 Created: 2016-06-20 Last updated: 2016-06-20Bibliographically approved

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