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UX Gap: Analysis of User Experience Awareness in practitioners’ perspective
Umeå University, Faculty of Social Sciences, Department of Informatics.
2016 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Many within the industry, including designers, recognize the need to consider UX as the key to designing new products and services. As a consequence of this, the territory of UX has extended into many different industries and different disciplines. However, some practitioners still claim a UX project does not pay off even if they have improved UX. This way of thinking is induced from an old issue of UX. The term itself does not have a clear theoretical definition and it even makes a contradiction of itself. This phenomenon further aggravates the issue. The rapid expansion of UX territory made a gap between academia and practitioners. This research attempts to measure and examine the gap between academia and practitioners. A survey was conducted to observe how aware practitioners are of UX and their ability to recognize it as compared to the recent academia’s research. 

Place, publisher, year, edition, pages
2016. , 25 p.
Informatik Student Paper Master (INFSPM), SPM 2016.24
Keyword [en]
HCI, User Experience, UX Awareness, UX Gap, Practitioners, UX Definition
National Category
Information Systems, Social aspects
URN: urn:nbn:se:umu:diva-122519OAI: diva2:939443
Educational program
Master's Programme in Human-Computer Interaction
Available from: 2016-06-20 Created: 2016-06-19 Last updated: 2016-06-20Bibliographically approved

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