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Framgångsfaktorer vid implementering av Enterprise Content Management
University of Skövde, School of Informatics.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 15 credits / 22,5 HE creditsStudent thesisAlternative title
Success factors when implementing Enterprise Content Management (English)
Abstract [sv]

Enterprise Content Managment (ECM) är ett relativt nytt forskningsområde som fortfarande saknar vetenskaplig forskning (Alalwan & Weistroffer, 2012). Det finns ett uttryckt behov av att veta hur ECM system kan implementeras effektivt i verksamheter och detta har lett till att forskningsfrågan ” Vilka framgångsfaktorer finns vid implementering av Enterprise Content Management (ECM) system?” har formulerats. Genom en kvalitativ metodansats genomsöks tidigare publicerad litteratur som behandlar fältstudier för implementering av ECM system. I analyskapitlet presenteras två tabeller med de identifierade framgångsfaktorerna. Dessa har delats upp i två kategorier, organisatoriska och tekniska framgångsfaktorer, som kan resultera i en lyckad implementering av ECM system. Slutligen förs en diskussion som reflekterar över resultatet, vilka konsekvenser som framkommit från denna studie och var framtida forskning fortfarande behövs.

Abstract [en]

Enterprise Content Management (ECM) is a relatively new research area, which still lacks research (Alalwan & Weistroffer, 2012). There is an expressed need to know how ECM systems can be implemented effectively in organisations, and this has formulated the research question: “Which success factors can be found when implementing Enterprise Content Management (ECM) systems?”. By analysing previously published literature, to identify and compile the success factors that can be found in connection with implementation of ECM systems within organisations, a qualitative research method is used. In the analysis section two tables of identified success factors are presented. These have been divided in two categories, organizational and technological success factors, which can result in a successful implementation of an ECM system. Lastly, a discussion reflects upon the findings, on the implications this study brings into light and where future research is still needed.

Place, publisher, year, edition, pages
2016. , 40 p.
Keyword [en]
Enterprise Content Management, ECM, success factors, information management
Keyword [sv]
Enterprise Content Management, ECM, framgångsfaktorer, informationshantering
National Category
Information Systems
Identifiers
URN: urn:nbn:se:his:diva-12500OAI: oai:DiVA.org:his-12500DiVA: diva2:938993
Subject / course
Information Systems Development
Educational program
Information Systems - Enterpise Information Management
Supervisors
Examiners
Available from: 2016-08-16 Created: 2016-06-17 Last updated: 2016-08-16Bibliographically approved

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Pettersson, Emelie
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School of Informatics
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