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Exploring User Experience of IT-artefacts: A Human-centred approach on handheld devices
Linnaeus University, Faculty of Technology, Department of Informatics.
2016 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The Master thesis focuses on the interaction of humans with technology with a special focus on User Experience (UX). Drawing on the theory of Human Computer Interaction, this interpretive research study explores the User Experience of handheld devices acting as IT-artefacts with a Human-Centred Design approach. Specifically, the Master thesis through a series of semi-structured interviews explores the users’ perceptions of the current use of Handheld Laser Barcode Scanners which are utilized in a large Swedish food retail chain store. Furthermore, it explores users’ desired characteristics of the Handheld Laser Barcode Scanners regarding User Experience, in order to derive suggestions that direct the design of more human-centred handheld IT-artefacts. Through its findings, the research study confirms that users’ expectations play an important role in designing technological artefacts, while technology also shapes users’ expectations

Place, publisher, year, edition, pages
2016. , 51 p.
Keyword [en]
Usability, User Experience (UX), Human Computer Interaction (HCI), Human-Centred Design (HCD), IT-artefacts, Handheld Devices, Qualitative Research
National Category
Information Systems, Social aspects Human Aspects of ICT
URN: urn:nbn:se:lnu:diva-53572OAI: diva2:937645
Subject / course
Educational program
Master Programme in Information Systems, 60 credits
Available from: 2016-06-21 Created: 2016-06-15 Last updated: 2016-06-21Bibliographically approved

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Platanias, Efthymios
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