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Mapping Return Process within Logistics: A service provider Perspective
(Olaniran Ramon Iyanda and Imran Mohammad Khan)
2016 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesisAlternative title
non : non (English)
Abstract [en]

It is neccessary for every firm to review their process in order to improve the efficiency and effectiveness of the process. The purpose of this study is to provide importance of mapping in reverse flow, how non-value added activities can be identified within the firm using mapping process in the e-commerce reverse flow from logistics service provider perspective. Lastly, the difference between forward and and reverse flow of parcels within the firm

Place, publisher, year, edition, pages
2016. , 61 p.
Keyword [en]
Logistics, Mapping process
National Category
Economics and Business
URN: urn:nbn:se:hj:diva-30306ISRN: JU-IHH-FÖA-2-20160209OAI: diva2:933878
Subject / course
IHH, Business Administration
2016-05-27, B3052, JIBS BUILDING, jönköping, 15:42 (English)
Available from: 2016-06-16 Created: 2016-06-07 Last updated: 2016-06-16Bibliographically approved

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Mapping Return Process(1542 kB)33 downloads
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Iyanda, Olaniran RamonKhan, Mohammad Khan
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Total: 33 downloads
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