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When Stress at Work Becomes a Problem: Coping Approaches Told by Middle Managers
Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
2016 (English)Independent thesis Advanced level (degree of Master (One Year)), 15 credits / 22,5 HE creditsStudent thesis
Abstract [en]

Stress at work can arise in a every occupation, particularly among middle managers who struggle to retrieve a work-life balance. In this Master’s Thesis we asked how middle managers experience and cope with stressful situations at work. We gathered the empirical material through conversations and elicited texts with seven middle managers in different business industries. By applying the Grounded Theory as our qualitative research method, we tried to avoid bringing up cheap solutions of how middle managers deal with occupational stress - because the scenario can suggest a wide set of possibilities - and instead developed a model that attempts to explain their coping approaches. Against prevalent studies, we revealed that being a middle manager does not always imply being stressed and that, further, middle managers’ work-related stressors rarely appear clearly characterized in literature. Our final result was five middle managers’ portraits that correspond to their different ways of coping with stress at work: Controlling, Listing & Planning, Mindful Thinking, Delegation & Seeking Support, and Flight.

Place, publisher, year, edition, pages
Keyword [en]
Occupational Stress; Burnout; Middle Managers; Coping
National Category
Business Administration
URN: urn:nbn:se:lnu:diva-52923OAI: diva2:932644
Subject / course
Business Administration - Organization Leadership
Educational program
Leadership and Management in International Context, Master Programme, 60 credits
Available from: 2016-06-13 Created: 2016-06-02 Last updated: 2016-06-13Bibliographically approved

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