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Sjuksköterskors upplevelser av arbetsrelaterad stress: En intervjustudie
Kristianstad University, School of Health and Society.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Nurses' experiences of work-related stress : an interview study (English)
Abstract [en]

Introduction: Stress is common in healthcare. How we perceive and handle a stressful situation may differ from individual to individual. Some may see stress as a challenge, others see stress as a threat. By having a sense of control and feel the meaningfulness of their work, it can lead to a reduction in the perceived work-related stress. Objective:The purpose of this study was to investigate the nurses' experiences of work-related stress. Method: The method used was qualitative in nature. The metod that had been chosen was beacuse the purpose of the study was to investigate the nurses' individual experiences of work-related stress. Result: The result showed that an important part of managing stress in the workplace was to have an understanding boss and sympathetic colleagues who they could talk to and get constructive criticism from. Many nurses experienced stress because of the overcrowding and the lack of control. The nurses felt inadequate when they could not keep up with all the patients. They also lacked opportunities for recovery. The conclusion: Despite the nurses' work-related stress, they enjoyed their workplace because of the good relationship with colleagues. The nurses felt that their colleagues were there to assist when needed.Many thought the boss was a good support and stood up when it was needed. Although the contact with the patients was an important part of being a nurse. The nurses themselves had begun to create a change in order to reduce work-related stress and enhance recovery. Another reason why some nurses could handle the stress could possibly be because they had a higher SOC (sense of coherence).

Keywords: Work-related stress, stress management, SOC, demand-control-support model, Experiences, Change

Abstract [sv]

Inledning: Stress är vanligt förekommande inom vården. Hur vi upplever och hanterar en stressig situation kan skilja sig från individ till individ. En del kan se stressen som en utmaning, andra ser stressen som ett hot. Genom att ha en känsla av kontroll och känna meningsfullhet över sitt arbete, kan det leda till en minskning av den upplevda arbetsrelaterade stressen. Syfte: Syftet med studien var att undersöka sjuksköterskors upplevelser av arbetsrelaterad stress. Metod: Metoden som användes var av kvalitativ karaktär. Valet av metod gjordes på grund av att studiens syfte var att undersöka sjuksköterskornas individuella upplevelser av den arbetsrelaterade stressen. Resultatet: Resultatet visade att en viktig del till att hantera stressen på arbetsplatsen var att ha en förstående chef och förstående kollegor som de kunde prata med och få konstruktiv kritik av. Många av sjuksköterskorna upplevde stress på grund av överbeläggningar, samt saknaden av kontroll. Sjuksköterskorna kände sig otillräckliga när de inte hann med alla patienterna. De saknade även tillfällen för återhämtning. Slutsatsen: Trots sjuksköterskornas arbetsrelaterade stress så trivdes alla på sin arbetsplats på grund av bra gemenskap med arbetskamraterna. Sjuksköterskorna upplevde att kollegorna fanns där som stöd när det behövdes. Många tyckte att chefen var ett bra stöd och ställde upp när det behövdes. Även kontakten med patienterna var en viktig del till trivsel. Sjuksköterskorna hade själva börjat att skapa en förändring för att minska på den arbetsrelaterade stressen och öka återhämtningen. En annan anledning till varför en del sjuksköterskor kunde hantera stressen kunde eventuellt bero på att de hade en högre KASAM (känsla av sammanhang).

Place, publisher, year, edition, pages
2015. , 32 p.
Keyword [sv]
Arbetsrelaterad stress, Stresshantering, KASAM, Krav-kontroll-stöd modellen, Upplevelser, Förändring
National Category
Public Health, Global Health, Social Medicine and Epidemiology
Identifiers
URN: urn:nbn:se:hkr:diva-15468OAI: oai:DiVA.org:hkr-15468DiVA: diva2:931658
Educational program
Study Programme in Health Promotion and Education
Uppsok
Medicine
Supervisors
Examiners
Available from: 2016-06-08 Created: 2016-05-30 Last updated: 2016-06-08Bibliographically approved

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