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Mötet med den psykiatriska vården: Anhörigas erfarenheter av bemötandet från psykiatrisk vårdpersonal
Ersta Sköndal University College, Department of Health Care Sciences.
2015 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesisAlternative title
Encounters with mental health care : How those close to someone with a mental illness experience the treatment from mental health personnel (English)
Abstract [en]

Background: To care for someone with a mental illness can be strenuous both mentally, socially and economically. Those close to the patient are often there as support before mental health care can intervene, and they are often there when the patient is discharged from the hospital. A good relationship between mental health care personnel and those close to the patient is of most importance for creating a feeling of participation in the care of the patient. This requires that the mental health care personnel are aware of the needs of those close and have knowledge of how to meet these.

Aim: To describe how those close to someone - usually a relative or loved one - with a mental illness experience the treatment from mental health personnel

Method: Literature review based on 17 articles with a qualitative perspective. Analyzed using a descriptive data analysis technique.

Results: Results show that those close to someone with a mental illness often feel excluded in the care of their loved ones, and mental health personnel fail to satisfy the relative or loved one’s basic needs - especially in the area of providing them with information and showing them respect. This exclusion can be felt when the care provider shows the loved one / family member an authoritarian attitude rather than appreciating or acknowledging the importance of the knowledge that these loved one possess regarding the patient’s mental illness. The results show that in cases when mental health personnel have been accommodating to the needs of the next of kin by making them feel respected, heard and taken seriously the loved one have feelings of inclusion and participation in the caring process.

Discussions: The foundation of the relationship between mental health personnel and those close to the patient is often established within the first meeting. It is therefore of utterly importance that the mental health professionals are aware of how their demeanor and attitude are affecting the next of kins perception of participation. The needs of those close to the patient can, in most cases, be satisfied with relatively small means. Keywords: Relative, relatives of the mentally ill, treatment by mental health care professionals, participation, professional-family relations

Abstract [sv]

Bakgrund: Att vara anhörig till en närstående med psykisk ohälsa kan vara påfrestande såväl ekonomiskt som psykiskt och socialt. Anhöriga är oftast de som är där och stöttar och hjälper till både innan och efter sjukhusvistelsen. Ett gott bemötande från vårdpersonalen är ytterst viktigt för att känna delaktighet i vårdandet, detta förutsätter att personalen är väl medveten om anhörigas behov och kan tillgodose dessa.

Syfte: Att beskriva anhörigas erfarenheter av bemötandet från psykiatrisk vårdpersonal

Metod: Kvalitativ litteraturstudie inkluderat 17 artiklar med kvalitativt perspektiv. Data har analyserats med tolkande dataanalys.

Resultat: Resultatet visar på att anhöriga till stor del känner sig exkluderade i vårdandet av deras närstående, vårdpersonalen misslyckas ofta med att tillgodose anhörigas behov, genom att visa upp en auktoritär attityd, inte erbjuda adekvat information och uppmärksamma anhöriga som den tillgång de faktiskt är. Resultatet visar även på tillfällen då vårdpersonalens agerande får anhöriga att känna sig inkluderade och respekterade genom att skapa en känsla av delaktighet i vårdandet.

Diskussion: Mötet mellan vårdpersonal och anhöriga tenderar att fallera redan på ett tidigt stadium, då innerbörden av ett gott bemötande samt vikten av att etablera en fungerade kontakt många gånger glöms bort eller inte uppmärksammas. Delaktighet i vårdandet förutsätter att vårdpersonalen är uppmärksam på anhörigas behov, genom relativt enkla medel kan dessa i de flesta fall tillgodoses.

Place, publisher, year, edition, pages
2015. , 43 p.
Keyword [en]
Relative, Relatives of the mentally ill, Treatment by mental health care professionals, Participation, Professional-family relations
Keyword [sv]
Anhörig, Anhöriga till psykiskt sjuka, Bemötande från vårdpersonal, Delaktighet, Vårdrelation
National Category
Nursing
Identifiers
URN: urn:nbn:se:esh:diva-5209OAI: oai:DiVA.org:esh-5209DiVA: diva2:927906
Educational program
Postgraduate Diploma in Specialist Nursing - Mental Health Care 60 ECTS
Uppsok
Medicine
Supervisors
Examiners
Available from: 2016-05-13 Created: 2016-05-13 Last updated: 2017-02-15Bibliographically approved

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