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Ett arbete som berör och engagerar: Distriktssköterskors upplevelser av att möta flyktingar och asylsökande patienter inom primärvården
University of Skövde, School of Health and Education.
University of Skövde, School of Health and Education.
2016 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesisAlternative title
A work that affects and engages : A work that affects and engages District nurses' experiences of interacting with refugees and asylum seeking patients in primary care (English)
Abstract [sv]

Bakgrund: Möten med asylsökande patienter inom primärvården ökar till följd av den tilltagande flyktingströmmen till Sverige. De asylsökande har traumatiska upplevelser med sig och är stressade i sin nya situation, vilket påverkar den psykiska hälsan. Svårigheter i kommunikationen visar sig och påverkas av de språkbarriärer som råder. Kunskap om kultur visar sig vara viktig för personal som möter de asylsökande. Det saknas studier om hur distriktssköterskor upplever dessa möten i primärvården. Syfte: Syftet i studien var att beskriva distriktssköterskors upplevelser av att möta flyktingar och asylsökande patienter inom primärvården. Metod: En kvalitativ metod med induktiv ansats valdes. Öppna semistrukturerade frågor användes i intervjuer med åtta sjuksköterskor varav sju var distriktssköterskor. Intervjuerna spelades in, transkriberades och analyserades enligt kvalitativ innehållsanalys. Resultat: Tre huvudteman framkom med sex underteman. Huvudteman var Bemötande utifrån ett kulturellt perspektiv, Utmaningar i kommunikationen och Oförutsägbara möten. Sjuksköterskorna i studien upplever känslosamma möten och kommunikationen upplevs vara svår. Deltagarna beskrev kulturella aspekter som påverkade i mötet med de asylsökande. Slutsats: Behov av kunskap framkom i att bemöta och förstå de asylsökande. Detta anser författarna vara viktigt inför framtiden där ett mångkulturellt samhälle är ett faktum.

Abstract [en]

Background: The number of interactions with asylum seeking patients in primary care is growing due to the increasing flow of refugees to Sweden. These patients carry traumatic experiences and are stressed in their new situation which affects their mental health. There are difficulties in communication and these difficulties are affected by language barriers.  Knowledge of culture turns out to be important for those who interact with asylum seekers. There are no previous studies on how district nurses experience these encounters in primary care. Purpose: The purpose of this study was to describe district nurses' experiences of interacting with refugees and asylum seeking patients in primary care. Method: A qualitative method with inductive approach was used. Open semi-structured questions were used in interviews with eight nurses, seven of whom were district nurses. The interviews were recorded, transcribed and analyzed according to the qualitative method with inductive approach. Results: Three main themes emerged with six sub-themes. The main themes were Responding from a cultural perspective, Challenges in communication and Unpredictable encounters. The nurses in the study experience emotional encounters and communication is perceived as difficult. Participants describe cultural aspects that influence interactions with asylum seekers. Conclusion: The need for knowledge emerges as important to be able to respond to and understand asylum seekers. The authors consider this as important for the future, where a multicultural society is a fact

Place, publisher, year, edition, pages
2016. , 33 p.
Keyword [en]
asylum seekers, communication, district nurse, refugees, primary care
Keyword [sv]
asylsökande, distriktssköterskor, flyktingar, kommunikation, primärvård
National Category
Nursing
Identifiers
URN: urn:nbn:se:his:diva-12225OAI: oai:DiVA.org:his-12225DiVA: diva2:926932
Subject / course
Nursing/Nursing Science
Educational program
Primary Health Care - Specialist Nursing Programme
Supervisors
Examiners
Available from: 2016-06-08 Created: 2016-05-10 Last updated: 2016-06-08Bibliographically approved

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Citation style
  • apa
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Output format
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