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Navigationskonceptet DSI:s påverkan på användarupplevelsen: En studie av en elektronisk turistbroschyr
Södertörn University, School of Natural Sciences, Technology and Environmental Studies.
Södertörn University, School of Natural Sciences, Technology and Environmental Studies.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The navigation concept DSI's impact on the user experience : A study of an electronic tourist brochure (English)
Abstract [sv]

En turistbroschyr är en bekant produkt som turister kan hämta information ifrån. Men hur upplever användarna interaktionen med ett obekant navigationskoncept som vi kallar DSI i kontexten av att söka turistinformation och vad har DSI för påverkan på användarupplevelsen? Vi har utfört en studie på tio respondenter. Studien inkluderar en observation där respondenterna har fått interagera, med applikationen vi skapade med navigationskonceptet DSI, och utföra ett antal uppgifter. De har även fått utföra ett antal uppgifter på en PDF med samma innehåll men med en annan struktur. Därefter utförde vi metoden Product Reaction Cards och till sist en intervju. Vi kom fram till att det tar tid att lära sig någonting obekant som DSI men när respondenterna väl har lärt sig konceptet så har det haft en positiv påverkan på användarupplevelsen och majoritet ansåg den som användbar i kontexten av att söka turistinformation.

Abstract [en]

A tourist brochure is a familiar product that tourists collect information from. But how do users experience the interaction with an unfamiliar navigation concept we call DSI in the context of seeking tourist information and what impact does DSI have on the user experience (UX)? We conducted a study of ten respondents. The study includes an observation in which the respondents had to interact with the application we created with the navigation concept DSI, and perform a number of tasks. They also performed a number of tasks on a PDF with the same content but with a different structure. Afterwards we performed the method Product Reaction Cards and lastly an interview. We concluded that it takes time to learn something unfamiliar as DSI but when the respondents have learned the concept it turned out to have a positive impact on the user experience and the majority considered it useful in the context of seeking tourist information.

Place, publisher, year, edition, pages
2015. , 50 p.
Keyword [en]
Interaction, Mag+ Designd, tourist brochure, user experience (UX), navigation, unfamiliar interface, navigation concept, application, familiarity.
Keyword [sv]
Interaktion, Mag+ Designd, turistbroschyr, användarupplevelse, navigation, obekant gränssnitt, navigationskoncept, applikation, förtrogenhet.
National Category
Media Engineering
Identifiers
URN: urn:nbn:se:sh:diva-29792OAI: oai:DiVA.org:sh-29792DiVA: diva2:915196
Subject / course
Media Technology
Uppsok
Technology
Supervisors
Examiners
Available from: 2016-03-29 Created: 2016-03-29 Last updated: 2016-03-29Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf