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Making competitive intelligence “social”: Current practices in four organizations
Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
2016 (English)Report (Other academic)
Abstract [en]

The presented research has investigated empirically the current practices of how organizations are using CI today, and in particular what role collaboration and networking plays in such CI work processes. In particular, the investigation has examined what forms of collaborations and organizational networks are currently used in the CI work process. Four organizations have been examined as exploratory case studies. From this, a base model for social CI has been generated by extracting overall CI process characteristics from the investigated cases that relate to collaborative behavior and organizational networking. The study relies on the existing conceptual framework called the social CI framework intended for analysis and design of CI for the (socially) networking organization.

Place, publisher, year, edition, pages
Huddinge: Södertörns högskola , 2016. , 28 p.
Working Paper, ISSN 1404-1480 ; 2016:1
Keyword [en]
competitive intelligence, social networking, organizational networks, collaborative work, enterprise social media, social software, enterprise 2.0, wikinomics, information systems, case studies, work systems, socio-technical systems, knowledge management, computer-supported collaborative work, social competitive intelligence
National Category
Media Engineering
URN: urn:nbn:se:sh:diva-29685OAI: diva2:909489
Available from: 2016-03-07 Created: 2016-03-07 Last updated: 2016-03-07

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