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Involving users in a ship bridge re-design process using scenarios and mock-up models
Linnaeus University, Faculty of Technology, Kalmar Maritime Academy.ORCID iD: 0000-0002-2942-1584
Chalmers University of Technology.ORCID iD: 0000-0002-5736-8522
Chalmers University of Technology.ORCID iD: 0000-0003-0418-679X
2016 (English)In: International Journal of Industrial Ergonomics, ISSN 0169-8141, E-ISSN 1872-8219, Vol. 53, 236-244 p.Article in journal (Refereed) Published
Abstract [en]

The context for this study is the maritime domain and the design of shipboard workspaces. Due to the globalized nature of shipping, the traditional approach to a participative ergonomics process can be a logistical challenge since stakeholders like designers, manufacturers and operators are often scattered both geographically and organizationally.

The participative design study presented in this paper addresses this challenge by exploring the ability of three types of simple three-dimensional (3D) models to act as mediating objects for representative users in order to elicit design feedback in a use scenario workshop format. The study found that all three types of 3D models, when coupled with a scenario description, elicited several types of useful design feedback that served not only as direct input to changing proposed design parameters, but also as an unprompted long-term learning opportunity for the design team to gain insight into the lives and challenges of their users, who both work and live on board.

Relevance to industry: The paper presents a procedure for a participatory design process in the maritime domain where the involved stakeholders are geographically and organizationally dispersed. Mock-up models coupled with use scenario descriptions elicited useful design feedback and an unprompted long-term learning opportunity for the design team.

Place, publisher, year, edition, pages
Elsevier, 2016. Vol. 53, 236-244 p.
Keyword [en]
Ergonomics, Participative design, Mediating objects, 3D models, User study, Focus groups
National Category
Production Engineering, Human Work Science and Ergonomics
Research subject
Shipping, Maritime Science
URN: urn:nbn:se:lnu:diva-50121DOI: 10.1016/j.ergon.2016.02.008ISI: 000377324300025ScopusID: 2-s2.0-84959421717OAI: diva2:908575
Available from: 2016-03-02 Created: 2016-03-02 Last updated: 2016-09-02Bibliographically approved

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Österman, CeciliaBerlin, CeciliaBligård, Lars-Ola
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