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En översikt av vilka faktorer som har samband med patientens upplevelse av kontinuitet i vården: En litteraturstudie
Dalarna University, School of Education, Health and Social Studies, Caring Science/Nursing.
Dalarna University, School of Education, Health and Social Studies, Caring Science/Nursing.
2015 (Swedish)Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesisAlternative title
A review of the various factors that influence the patient's experience of continuity in care (English)
Abstract [sv]

Forskning visar på att patienter önskar kontinuitet, då de upplever att det bidrar till känslan av

trygghet och närhet. Det ger sjuksköterskan möjlighet att lära känna personen och en

möjlighet att bättre följa upp gjorda åtgärder.

Syfte

Syftet med denna studie var att beskriva vilka faktorer som har samband med patientens

upplevelse av kontinuitet i vården.

Metod

Studien har genomförts som en litteraturstudie.

Resultat

Resultatet visade att det var viktigt för kontinuiteten att de fick träffa en sjuksköterska som de

kände sedan tidigare och att det var samma sjuksköterska vid alla vårdtillfällen. Det var även

viktigt att sjuksköterskan de träffade var uppdaterad på deras medicinska historia.

En viktig faktor som höjde kontinuiteten var om patienten hade en kronisk sjukdom, då de

patienterna oftare kräver regelbunden uppföljning med fler besök hos vården. Patienterna

upplevde större kontinuitet om vården utfördes av sjuksköterska istället för av andra

vårdgivare Sjuksköterskorna var mer anpassningsbara, flexibla och tog sig mer tid med

patienten.

Slutsats

Studien visar att kontinuitet är något som patienter upplever som viktigt när de möter vården

men det saknas forskning om hur vården ska organiseras, för att kontinuiteten ska upplevas

bättre ur ett patientperspektiv, balanserat mot organisationens behov av att spara tid och

pengar.

Abstract [en]

Research shows that patients wants continuity, as they feel it adds to the feeling of security

and closeness That it gives the nurse the opportunity to get to know the person and an

opportunity to better follow up actions.

Aim

The aim of this study was to investigate the factors that influence patient perception of

continuity of care.

Method

This study was conducted as a literature review.

Result

The results showed that it was important for the continuity that they got to meet a nurse they

knew from before, and it was the same nurse at every appointment. It was also important that

who they met, was up to date on their medical history. An important factor that increased

continuity was if the patient has a chronic disease, which increases the need to require regular

follow-up with more visits to health care. Patients experienced greater flexibility of care

performed by a nurse instead of a doctor, the nurses took more time with the patient and that

it was more effective.

Conclusion

The study shows that continuity is important when patients recieve care, but there is no

research about how care should be organized, for continuity to be perceived better from a

patient perspective, balanced against the needs of the organization to save time and money.

Place, publisher, year, edition, pages
2015.
Keyword [en]
Continuity, patient experience, patient satisfaction, relationship.
Keyword [sv]
Kontinuitet, patientens upplevelse, patient tillfredsställelse, relation.
National Category
Nursing
Identifiers
URN: urn:nbn:se:du-20929OAI: oai:DiVA.org:du-20929DiVA: diva2:900561
Available from: 2016-02-04 Created: 2016-02-04

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