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Arbetstillfredsställelse: En kvantitativ studie om arbetstillfredsställelse, stress och extraversion bland lagerarbetare
Linnaeus University, Faculty of Health and Life Sciences, Department of Psychology.
Linnaeus University, Faculty of Health and Life Sciences, Department of Psychology.
Linnaeus University, Faculty of Health and Life Sciences, Department of Psychology.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Arbetstillfredsställelse är ett komplext begrepp (Smith m.fl., 2010) som kan beskrivas som en attitydsvariabel för hur individen upplever sitt arbete (Spector, 1996). Tidigare studier har visat att sociala faktorer, personlighetsdraget extraversion såväl som stress påverkar individens grad av arbetstillfredsställelse. Arbetsmiljöverkets rapport från 2001 visade att lagerarbetare är ett av de 10 mest stressade yrkena bland män. Däremot är forskningen om arbetstillfredsställelse i denna yrkesgrupp mycket begränsad. Föreliggande studies syfte var därför att undersöka om de psykologiska och sociala faktorerna (arbetskrav, rollförväntningar, kontroll i arbetet, social interaktion, ledarskap, grupparbete, organisationskultur- och klimat, förutsägbarhet samt skicklighet i arbetet) predicerar arbetstillfredsställelse. Vidare var syftet med studien att undersöka om grad av stress och extraversion påverkar arbetstillfredsställelsen. Studien omfattade 84 anställda vid två lagerföretag. Instrumentet som användes var QPSNordic 34+ (frågeformulär om psykologiska och sociala faktorer samt stress) och Eysencks personlighetstest EPQ-R (Eysenck personality questionnaire- revised). Resultatet av MRA visade att de psykologiska och sociala faktorerna tillsammans förklarade 13.3% av arbetstillfredsställelsen. Vidare visade resultat från ett ANOVA-test att individer med en låg grad av stress upplevde hög arbetstillfredsställelse. Slutligen fanns det inga skillnader mellan grad av extraversion och arbetstillfredsställelse bland lagerarbetare. Nyckelord: Lagerarbetare, Arbetstillfredsställelse, psykosociala faktorer, stress, extraversion.

Abstract [en]

Work satisfaction is a complex construct (Smith et al., 2010) which can be described as a variable of attitude on how the individual experiences the workplace (Spector, 1996). Previous studies have showed that social factors, the personality trait extraversion, and stress, influence the level of work satisfaction. A report from the Swedish Work Environment Authority from 2001 indicates that store workers is one of the ten most stressful occupations among men. Research regarding work satisfaction which concerned this group is very narrow. The purpose of the study was to highlight this occupation, and examine if psychological and social factors (work requirement, role expectations, control at work, social interaction, leadership, group work, organizational culture and climate, predictability and skillfulness at work) can predict work satisfaction. Furthermore, the purpose of the study was to investigate how the level of stress and extraversion can have an impact on work satisfaction. This study was implemented with a sample of 84 employees from two companies. The instruments used were the QPSNordic 34+ (Questionnaire with psychological and social factors and stress) and the Eysenck’s personality test EPQ-R (Eysenck personality questionnaire-revised). The result of the MRA showed that the psychological and social factors explained 13,3 % of the work satisfaction. Furthermore, the ANOVA showed that low stress level results in high work satisfaction. The study showed no differences between levels of extraversion and work satisfaction among store workers.

Place, publisher, year, edition, pages
2016. , 26 p.
Keyword [en]
Store workers, work satisfaction, psychosocial factors, stress, extraversion.
Keyword [sv]
Lagerarbetare, Arbetstillfredsställelse, psykosociala faktorer, stress, extraversion
National Category
Psychology
Identifiers
URN: urn:nbn:se:lnu:diva-49280OAI: oai:DiVA.org:lnu-49280DiVA: diva2:897505
Subject / course
Psychology
Educational program
Human Resource Management Programme, 180 credits
Supervisors
Examiners
Available from: 2016-01-28 Created: 2016-01-25 Last updated: 2016-01-28Bibliographically approved

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