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Patienternas upplevelse av såromläggning på primärvårdsjour
Linnaeus University, Faculty of Health and Life Sciences, Department of Health and Caring Sciences.
Linnaeus University, Faculty of Health and Life Sciences, Department of Health and Caring Sciences.
2015 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Sammanfattning

Bakgrund: Primärvårdsjourens personal bistår hälsocentralernas patienter vid behov av såromläggningar när hälsocentralerna är stängda under helger samt helgdagar. Patienterna blir främst bokade för såromläggning från sin egen hälsocentral till primärvårdsjour.

Syfte: Syftet var att belysa patienters upplevelse av såromläggningar på primärvårdsjour

Metod: Som metod användes induktiv kvalitativ ansats där både enkäter och telefonintervjuer användes. Enkäterna besvarades av patienter som kom på bokade besök för såromläggningar på primärvårdsjouren. Intervjuerna genomfördes med semistrukturerade telefonintervjuer. Enkäterna och intervjuerna analyserades med manifest kvalitativ innehållsanalys.

Resultat: Vid analysen av enkäterna och intervjuerna framkom följande kategorier; Utförande och förbandsmaterial samt vårdmötet på Primärvårdsjour. Patienterna var nöjda med bemötandet från vårdpersonalen på primärvårdsjouren, vårdpersonalen ansågs trevlig professionell och effektiv vid såromläggningarna. Väntetiden beskrevs av patienterna som obefintlig eller minimal.  Även om såromläggningarna upplevdes olika av patienterna mellan primärvårdsjouren och patientens hälsocentral var patienterna nöjda med sina såromläggningar på primärvårdsjour. Patienterna upplevde en stor tacksamhet att få hjälp att lägga om sina sår på primärvårdsjouren.

Slutsats: Patienterna upplevde sig bli väl bemötta på primärvårdsjouren. Väntetiderna upplevdes som minimala eller obefintliga. Utförandet av såromläggningarna på primärvårdsjouren upplevdes som mera tidseffektivt utförda och förbanden applicerades bättre i jämförelse med andra vårdenheter, enligt patienternas utsagor

Abstract [en]

Abstract

Background: The personal at primary shelter assist all primary care centers patients when they need with wound dressing care during the weekends when their own primary care center is closed. The patients are booked by their primary care center to the primary shelter.

Purpose: The purpose was to illuminate the patient’s experience of wound care dressing at primary shelter. 

Method: An inductive qualitative method was used. Both questionnaires and telephone interviews was made. Questionnaires were answered by the patients who came to primary shelter for wound care dressing. The interviews were performed by semi structured telephone interviews. The questionnaires and interviews were analyzed with manifested qualitative content analysis. 

Results: At the analyzing of results there were categories that was obtained as execution and dressings and care meeting on the primary care center. The patient were pleased with the treatment from the personal at the primary shelter, the personal was considered nice, professional and efficient during the wounds dressing. Time of waiting describes by the patients as minimal or no waiting at all. The experience of wounds dressing was different among the patients of their experience between their primary care center and the primary shelter was the patient pleased by their experience on the primary shelters operation with the wounds dressing. The patients experienced a great attitude towards the primary shelter.

Conclusion: Patients experience being well treated at the primary care emergency service. The waiting times are perceived as minimal or non-existent. The performance of wound dressings at the primary care emergency service was perceived as more time-efficiently performed and the dressings were applied better in comparison to other care units, according to the patients' statements.

Place, publisher, year, edition, pages
2015. , p. 48
Keyword [en]
experience, primary shelter, time of waiting, treatment, wounds dressing
Keyword [sv]
bemötande, såromläggningar, primärvårdsjouren, väntetid, upplevelse
National Category
Nursing
Identifiers
URN: urn:nbn:se:lnu:diva-48635OAI: oai:DiVA.org:lnu-48635DiVA, id: diva2:892243
Subject / course
Health care science
Educational program
Specialist Nursing Programme, with Specialism in Primary Health Care, 75 credits
Supervisors
Examiners
Available from: 2016-01-11 Created: 2016-01-08 Last updated: 2016-01-11Bibliographically approved

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