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Gated maturity assessment - Supporting Gate Review Decisions with Knowledge Maturity Assessment
Luleå Technical University. (Product Development Research Lab)ORCID iD: 0000-0003-4875-391X
Luleå Technical University. (Product Development Research Lab)
Luleå Technical University. (Product Development Research Lab)ORCID iD: 0000-0002-9662-4576
2008 (English)Conference paper (Refereed)
Abstract [en]

In aeronautics industry today, companies collaborate closely in virtual enterprises to develop products and solutions that are more integrated and more complex, and that aims to target larger responsibilities regarding the product life-cycle. On top of this, lead-time and development costs needs to be reduced.<br/>The 7 Day Proposal (7DP) is the conceptual name of a framework wherein a customized proposal is produced by a virtual enterprise consortium within seven days from a received request for proposal. This is substantially shorter than what is current practice today and implies that new methods, tools and ways of working are needed. Today, in offer processes, time is lost because of insufficient, or immature, available information and knowledge at gate reviews when decisions are due, causing time consuming iterations. <br/>The Gated Maturity Assessment (GMA) concept is intended to help reduce these costly iterations by targeting the ambiguity at these gate reviews in order to reduce the uncertainty in decision base. <br/>Other frameworks using maturity include Technology Readiness Levels (TRL) and the Capability Maturity Model (CMM). TRL is an artefact-focused framework developed by NASA to assess space technology maturity. CMM is a process-focused framework for assessing organisations' software development process capability (maturity). <br/>The GMA is a concept for assessing the maturity of the knowledge that goes into a gate review (i.e. a decision document). The GMA is intended to support decision makers by assuring confidence in these decision points and thereby reducing the number of iterations, hereby reducing lead-time and increases the quality of the process.<br/>This paper reports on the development of the GMA concept from the 7DP use case, and also the development of a support tool intended for use in the 7DP process. <br/>Essentially, the 7DP process is a stage-gate process like many corporate product development processes with a number of decision gates. Therefore there is a future wish to move towards an engineering design context with this concept. <br/>The work is part of the 70 million € European project VIVACE where GMA is part of a Knowledge Enabled Engineering solution to the 7DP use case.

Place, publisher, year, edition, pages
Enschede, The Netherlands: Laboratory of Design, Production and Management, Faculty of Engineering Technology, Univ. of Twente , 2008.
Keyword [en]
Maturity, Knowledge Enabled Engineering, Decision Support
National Category
Other Mechanical Engineering
URN: urn:nbn:se:bth-11271OAI: diva2:889476
18th CIRP Design Conference 2008, Design Synthesis
VIVACEFaste Laboratory
VINNOVAEU, FP7, Seventh Framework Programme
Available from: 2015-12-26 Created: 2015-12-18 Last updated: 2016-06-17Bibliographically approved
In thesis
1. Knowledge maturity as decision support in stage-gate product development: a case from the aerospace industry
Open this publication in new window or tab >>Knowledge maturity as decision support in stage-gate product development: a case from the aerospace industry
2009 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

In today’s fast-paced industry where fight for market share is fierce and reaching the market ahead of competition imperative, product development is a target for lead-time reductions. In this context, in product development in stage-gate processes, decisions need to be made even though knowledge and information are scarce and flawed. The challenge is how to support the decisions that are made in light of uncertainty and ambiguity. The thesis moves from analysing the role of the stage-gate process within the aerospace industry. The stage-gate process was more than a decision making mechanism, and instead a mechanism that facilitated communication, discussion and knowledge sharing between team members, as well as supported knowledge creation and shaping of the boundaries between people’s different perceptions of the knowledge base. However, the communicative and negotiative function of the stage-gate was highly dependent on the ability of the participating individuals to reflect on the status and quality of the available knowledge assets used throughout the process. To make this reflective activity an explicit part of the stage-gate practice, this thesis proposes the application of a knowledge maturity concept at the gates to raise the decision makers’ awareness of the status of the knowledge assets handled at the decision point. The knowledge maturity concept considers three basic dimensions: input, method/tool and experience/expertise in assessing the knowledge base maturity. The scale is intended to act as a boundary object, facilitating the knowledge creation process by highlighting the current status of the knowledge base and making stakeholders aware of the nature of the project’s uncertainties and ambiguities. In the knowledge maturity concept, its purpose is to support design teams at the gates in taking appropriate action, mitigating risk and focusing their efforts on improving the knowledge assets where it is needed most, regarding the situation at hand and, finally, to make more confident decisions.The thesis was developed within the EU FP6 VIVACE (Value Improvement through a Virtual Aeronautical Collaborative Enterprise) and EU FP7 CRESCENDO (Collaborative and Robust Engineering using Simulation Capability Enabling Next Design Optimisation) projects, and within the Faste Laboratory, a VINNOVA Excellence Centre involving partners from the Swedish manufacturing industry.

Place, publisher, year, edition, pages
Luleå: Luleå tekniska universitet, 2009. 67 p.
, Doctoral thesis / Luleå University of Technology, ISSN 1402-1544
Knowledge Maturity, Knowledge Management, Stage-Gate, Decision Support, Product Development, Product-Service Systems, Aerospace
National Category
Other Mechanical Engineering
urn:nbn:se:bth-12129 (URN)978-91-7439-050-6 (ISBN)
Public defence
2009-12-18, B192, Luleå, 01:15 (English)
EU, FP7, Seventh Framework ProgrammeVINNOVA
Available from: 2016-06-17 Created: 2016-06-17 Last updated: 2016-06-17Bibliographically approved

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