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Successful use of avatar/e-services: powerful, but needs a knowledge manager with proper methods
University of Borås, School of Business and IT.
University of Borås, School of Business and IT.
2011 (English)Conference paper (Refereed)
Sustainable development
The content falls within the scope of Sustainable Development
Abstract [en]

In this paper we are presenting some theoretical background, some practical applications and some future scenarios of the use of the human being as a metaphor for design and implementation of e-services/avatars. The main conclusion is that e-services/avatars technology is a powerful concept but without a new profession as knowledge manager in the background, there’s a big risk for failure. We are also presenting a co-design model as a tool for the knowledge manager.

Place, publisher, year, edition, pages
International Business Academic Consortium , 2011.
National Category
Computer and Information Science
Research subject
Bussiness and IT
URN: urn:nbn:se:hb:diva-6650Local ID: 2320/9658OAI: diva2:887349
BAI2011 International Conference on Business and Information
Available from: 2015-12-22 Created: 2015-12-22

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fulltext(42 kB)33 downloads
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Alm, HåkanForsgren, Olov
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