Competence Development among IT-Consultants
2009 (English)Conference paper (Refereed)
This paper is about the knowledge transferring between IT-consultants. IT-consultants are involved in many complex and challenging situations. They need to manage organisational, semantic and technical issues. Managing this complexity requires a high and a variety of competences. Examples of competences needed are business development, project management, information system development methods and techniques. An IT-consultant often makes continuous movements between different assignments and clients. The competence developed is often individually based. Individually based knowledge is not sufficient since the IT-consultants have to carry organisational working procedures. Furthermore, the competence needed is not static; it is something that should evolve dynamically. In this paper we are proposing a collective competence development approach. The collective competence development approach consists of a process model and a conceptual model. The aim of both these models is to make individual based knowledge as subject to collective reflection.
Place, publisher, year, edition, pages
knowledge management, collective competence, Knowledge management
IdentifiersURN: urn:nbn:se:hb:diva-6204Local ID: 2320/5486OAI: oai:DiVA.org:hb-6204DiVA: diva2:886889
International Conference on Knowledge Management and Information Sharing. Madeira, 6-8 October 2009